DEAR Inventory Pricing Plan & Cost Guide

DEAR Inventory

Inventory management software for SMBs

4.37/5 (135 reviews)

DEAR Inventory Pricing

Starting from: $199.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Plans start from as little as $199 USD/month for 5 users

Extra users: $50 USD/month

Competitors Pricing

BINOCS

Starting from: $500.00/month
Pricing model: Subscription

eContracts

Starting from: $20000.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Granular

Pricing model: Subscription

DirectLine

Starting from: $395.00/month
Pricing model: Subscription

Pricing Comparison

How does DEAR Inventory compare with other Operations Management apps?

Subscription plan?

DEAR Inventory



99% of apps offer a
subscription plan

Free trial?

DEAR Inventory



81% of apps have a
free trial

Freemium plan?

DEAR Inventory



21% of apps have a
freemium plan

Pricing Comparison

Operations Management app prices shown are $/month




DEAR Inventory Pricing Reviews

Pros
  • Great pricing and nice interface.
  • Sales quotes, margin calculations, bill of material
  • User interface is good looking. And the software is relatively cheap. Thats really all I have to say.
  • Cloud based inventory system, active and compatible across different sites, live and quick to make orders.
Cons
  • Some things are little different for the US
  • It's inability to do things with ease. You'll do a job 80% well, then the last 20% is a nightmare to sort out
  • The support is so bad that I will be moving to a more expensive system just to get better customer/tech support.
  • Lack of immediate customer service through phone service or online chatroom. Monthly invoice pdfs can be downloaded as one large pdf.
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about DEAR Inventory's pricing:

Anonymous

Great system for the price

Used daily for 2+ years
Reviewed 2018-10-31
Review Source: Capterra

Great. I would recommend it to my peers. Please keep the price affordable.The system does almost everything. I own a wholesale business: my staff and I use it for inventory maintenance, invoicing, purchase order, sales and loss report, customer contact, expense and receipt management.

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DEAR Inventory

Inventory management software for SMBs

Anonymous

poor tech support

Reviewed 2015-03-19
Review Source: GetApp

Dear systems tech support has really gone down hill since I started with them. Great pricing and nice interface.

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DEAR Inventory

Inventory management software for SMBs

Sam Starkins

Inflexible, struggles with complexity

Used daily for 1-2 years
Reviewed 2018-04-16
Review Source: Capterra

User interface is good looking. And the software is relatively cheap. Thats really all I have to say.

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DEAR Inventory

Inventory management software for SMBs

Liam Elder

Scalable. Great for small retail business.

Used daily for less than 6 months
Reviewed 2018-01-04
Review Source: Capterra

A Single inventory management platform for all our sales outlets. Having a simple integrated epos is a great as we don't need anything complex. Integration into all the platforms we use means we didn't need to hire any expensive programmers to help use api's. Setup was easy and fairly straightforward. The learning curve wasn't too complex.Software has a good range of features that I find very useful. We use it In-store, On our e-commerce website and on Amazon. Have a single platform for a simple ePOS and all our other sales makes things super simple. Support normally quick to respond and mostly get the right solution on the first reply, if not the second. Video instruction content on youtube is great and helps demystify some of the more complex things. More of this please.

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DEAR Inventory

Inventory management software for SMBs

Rick Freeman

Does everything we need to run our soft drinks company

Used daily for 1-2 years
Reviewed 2017-12-13
Review Source: Capterra

Business totally depends on it!Is really great for traceabilty of our products from ingredient to end customer. Has lots of great functionality Excellent value for money Good support - they always get straight back to us

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DEAR Inventory

Inventory management software for SMBs

Amanda Beaurepaire

Enabling an integrated platform

Used daily for less than 6 months
Reviewed 2018-08-29
Review Source: Capterra

We implemented the DEAR recently, and so far, great! We chose to implement DEAR after careful consideration of a number of solutions on the market. We were looking to create an integrated platform to support our end-to-end inventory and sales order management. As a small business we needed a solution that was straight forward to use; integrated with key software solutions that catered for the varying needs of our B2B and B2C channels, shipping, CRM and F&A; and offered us flexible path at a reasonable cost that would allow our integrated platform to grow with us. Of the solutions we reviewed, DEAR best met all of these requirements, and we have been pleased with its performance. We have been able to automate a number of key processes, reducing manual error and time taken on admin; visibility of writebacks from our F&A and shipping solutions in particular has meant that our team now has all the information at their fingertips to better service our customers and to make more informed business decisions. We have not yet rolled out the purchasing function, but that is part of our roadmap :-)-easy to use -customer and product pricing and terms flexibility -integrations with other applications -time provided in the trial period to allow us to set up everything properly before we went live

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DEAR Inventory

Inventory management software for SMBs

Tim Richardson

Dear Inventory

Reviewed 2016-06-02
Review Source: GetApp

Currently Dear is the best of the cloud ERP packages targetted at small/medium sized wholesalers. It is well engineered, has the best API and by far the best interface with Xero. Financially it is very strong. Standout features are (a) mapping entities such as location, sales person or even custom attributes through to Xero tracking categories, fast interface, very well designed financials (retrospectively updates COGS journals if you receive and sell stock before processing landed costs or supplier invoices), good but basic manufacturing, tags, custom field sets, good permission details.Broad functionality, fairly comprehensive API, flexible landed costs, outstanding Xero integration, two-way payment sync with Xero. Customer support is via tickets. Support is usually within two hours. I have a few clients using Dear, this is based on quite a few tickets.But no phone support.

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DEAR Inventory

Inventory management software for SMBs

Danita Sauerwein

Customer service is OUTSTANDING!

Used daily for less than 6 months
Reviewed 2017-12-19
Review Source: Capterra

Inventory and sales order managementI like that it offers so much. You can search in many ways, the amount of information available by reports is GREAT!

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DEAR Inventory

Inventory management software for SMBs

Damien Amos

Great product and amazing support. Well worth it!

Used daily for 1-2 years
Reviewed 2018-02-01
Review Source: Capterra

Functions, support and API are fantastic. Great Value for money and definitely great features that large programs offer

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DEAR Inventory

Inventory management software for SMBs

Anonymous

Excellent inventory and order management software

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

increased the efficiency of my business in a remarkable wayThere are several features that are excellent: ability to customize documents, simple work flow, ability to customize decimal places on values

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DEAR Inventory

Inventory management software for SMBs

Alister Sides

A high featured inventory system

Used daily for 1-2 years
Reviewed 2018-06-15
Review Source: Capterra

Good value for money and with very powerful feature including Job cards, inventory added to the jobs, very good integration with Xero.

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DEAR Inventory

Inventory management software for SMBs

Phill Mudge

Software is good for what it does, but not particularly flexible

Used daily for 2+ years
Reviewed 2018-01-31
Review Source: Capterra

Inventor controlCloud based inventory system, active and compatible across different sites, live and quick to make orders.

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DEAR Inventory

Inventory management software for SMBs

Anonymous

This is our main platform to run a start up!

Used daily for 2+ years
Reviewed 2018-03-20
Review Source: Capterra

This is the BEST inventory (almost ERP) system out there. Dear strikes the precarious balance between features and complexity very well. The only inventory solution with multiple tiered BOM's for a fraction of the price of fully blown ERP systems. This just is a diamond and we are so happy to have found it. Multiple tier BOM,s, multiplied warehouse and production facilities, wonderful integration with most of the important distribution channels. I could go on.

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DEAR Inventory

Inventory management software for SMBs

Arnon Levy

Xero Integrated, Well Priced, Cloud Based Inventory System

Reviewed 2014-06-02
Review Source: GetApp

Our company are wholesale distributors of apparel, footwear and accessories. We moved to Dear Inventory as it was a well priced, cloud based, pay monthly (SAAS) system that integrated with Xero. Other systems we compared over the years that integrated with Xero were either too expensive, had huge setup fees, were limited to 50,000 sku's or didn't meet our other main requirement... Aside from Xero integration, our other requirement was the ability to create multiple variations within one SKU, what Dear call Product Families. For example we have a style or sku, but need to be able to break this up into sizes and colours to be tracked individually. Without a system like their product families which automatically creates these variations, we would need to create on average 24 different sku's per style. Additional to this, they have recently adjusted their import system to include product families meaning that we are now importing 5000 sku's within hours; something that use to take us days. We use this system daily for sales orders, purchase orders (generated automatically from back ordered sales orders which is brilliant!), picking, packing, despatching and invoicing. These processes are all well thought out and simple to use in my opinion. The system also has good multi level user access meaning we can setup our agents in the system to enter the sales orders themselves, yet limiting their access to other areas of the system that we do not want them to see. I believe Dears greatest attribute is their customer service. They have an excellent response time (usually within 2 hours) and questions, requests or issues are resolved quickly. I thought perhaps I was just lucky with the service I had received but after reading other reviews on Xero's website, I realised I wasn't special :) Hats off to the support team. This system is consistently evolving and I would recommend it to any company with similar requirements to our own. I also think it is extremely well priced and a g

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DEAR Inventory

Inventory management software for SMBs

Cristian Munoz

Great Software/ It makes process way easier / I totally recomend it

Used daily for less than 6 months
Reviewed 2018-04-27
Review Source: Capterra

User Interface Lots of functionality for inventor Great Reports, full of information and customization Very fast compared to other softwares I have used The value for the money is Great

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DEAR Inventory

Inventory management software for SMBs

Zeb Elliott

Almost the perfect solution for solution for Stock Management

Used daily for 2+ years
Reviewed 2018-08-28
Review Source: Capterra

Dear is at the heart of our distribution business. We book in all stock, and then provide quotes, sales orders through to invoices for the parts we sell. We run all our stock control through it with min and max quantities set up on stock items, we use the Re-order function for purchase orders and the sales Overview report to track and progress sales orders. We have also recently started to use the additional attributes on the sales and purchase areas to allow us to capture more information to tie up orders with their purchase orders. Throughout the 4 years we have been using Dear it has proved super reliable, we have had very litlle down time and no sync issues with Xero. Overall experience is excellent!It syncs brilliantly with Xero and Woo Commerce. Since we started using Dear we have no Sync issues with our accounting package Xero which is critical for our business. For this reason I would absolutely recommend it to anyone looking for a stock management system to run alongside Xero as their accounts package

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DEAR Inventory

Inventory management software for SMBs

Cathy Collin

We had an easy transition from our old software to DEAR. Cut over was seamless.

Used daily for 1-2 years
Reviewed 2018-03-26
Review Source: Capterra

DEAR is a very simple system to use and the youtube video's are an excellent resource. The online support is fantastic. I was originally concerned about the support because there was not phone support but the team are so quick to get back to us and are so helpful that I am fully confident in getting any issue answered. The search function is effective, the pricing structure is easy to setup and the integration with Xero is efficient. DEAR is constantly updating and releasing new functions and efficiencies.

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DEAR Inventory

Inventory management software for SMBs

Jaimee Aguilar

Great Support Team

Used daily for less than 6 months
Reviewed 2018-01-07
Review Source: Capterra

The system excels in areas like product costing which includes labour hour rate and MOH rate. It also now includes graph which helps us to see the overview of the company.

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DEAR Inventory

Inventory management software for SMBs

Anonymous

Comprehensive and Flexible with Excellent Customer Service

Used daily for 6-12 months
Reviewed 2017-11-27
Review Source: GetApp

Cloud based and the integrations with Xero and Woo Commerce are really great and the main reasons we changed from using Lightspeed. Does almost everything we liked in Lightspeed and more. The ability to pick, pack and ship gives us great visibility on the progress of orders. Easy to use once you get the hang of it. The support is excellent - very quick and always helpful.

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DEAR Inventory

Inventory management software for SMBs

Anonymous

Lots of features for the price - great support

Used daily for 6-12 months
Reviewed 2017-11-22
Review Source: GetApp

Earlier this year we implemented DEAR inventory in our manufacturing company in Indonesia. The key reason we chose DEAR was the functionality. We have been searching for an inventory management system with manufacturing functionality for a very long time and couldn't understand why it was so difficult to find a system that dealt with what we felt were really core/ basic requirements without looking at customisation. DEAR seems to cover almost everything we need and is working on developing the programme for what it doesn't currently. The other key reason was the responsiveness of DEAR to queries. I am still waiting for replies from a competitor to my requests to ask a few questions when we were looking at different systems. We had good help getting it set up. I would definitely recommend.

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DEAR Inventory

Inventory management software for SMBs

Linda Ziemba

Dear Inventory Rocks!

Reviewed 2017-07-12
Review Source: GetApp

Our company, Drone Go Home, buys off the shelf computer components and assembles them into a finished product along with our proprietary software. The items are relatively high dollar value sold either direct or through resellers. The intuitive software for a moderately business-process / supply chain / computer-savvy person allows me to produce the most professional-looking automated sales quotes that will flow through to inventory of any company I've worked for including some mega-global companies. Dear Inventory enables me as a pre-revenue, start-up business founder to to do much more than I ever thought possible without hiring experts in finance, sales, and inventory management because the software is as much about automating processes as tracking inventory. I can manage multiple price lists for resellers as well as a direct MSRP list and quote against any of them. Even though I have no experience in inventory management, I set up the system pretty much independently by watching tutorials and I am extremely hopeful and confident my business is well-prepared for the growth we expect to see soon. Without Dear Inventory I would be very concerned and stressed about how to deal with managing bills of materials and assembling products. I also rely on my consultant, for advice on how to approach certain tasks when I just can't figure it out on my own.Sales quotes, margin calculations, bill of material

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DEAR Inventory

Inventory management software for SMBs

Julio Chau

Best inventory software with so many synergistic benefits with other software to become total solution

Used daily for 2+ years
Reviewed 2017-09-15
Review Source: Software Advice

in general this is the best software i have used and it is value for money (last year they allow single user so the plan is even more attactive). If you have 3 people already in the company this will be the best softwareit handle my stock and invoices very well, since i am doing food business, FIFO and expiry date is very important, so when you enter the data correctly the system will help you to do rest of it, great software

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DEAR Inventory

Inventory management software for SMBs

Matthew Nadge

DEAR Systems is brilliant, relatively low cost software, perfect for small-medium business.

Used daily for 1-2 years
Reviewed 2017-08-30
Review Source: Capterra

DEAR Systems is straight forward as it should be. But also handles the complexities required from our business such as multi currency purchase and sales, kit building and assembly of products with cost and labour breakdowns. Key features other software does not offer.

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DEAR Inventory

Inventory management software for SMBs

Anonymous

Very easy to learn, integrates well with multiple online selling platforms

Used weekly for less than 6 months
Reviewed 2018-01-26
Review Source: Capterra

client is able to get away from tracking inventory on spreadsheets and can track goods by lot, recognize free / discounted goods easily in their onhandsEasy and intuitive, allows for sku consolidation from Amazon, real time. Quite a bit of information in the reporting tools, but I think the criteria screen is a little intimidating if you are not familiar with data cubes.

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DEAR Inventory

Inventory management software for SMBs

Patrick Morgan

Great inventory system for cloud based companies.

Used daily for 1-2 years
Reviewed 2017-10-21
Review Source: Software Advice

One of the best things about Dear Inventory is its ability to integrate with other cloud based software. Our company uses cloud based POS and accounting software, and having our transaction data automatically loaded into our inventory and accounting systems is great! It has all the functionality that we need as a furniture retail store including automatic generation of purchase orders for low or backordered inventory and tracking of sales and inventory.

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DEAR Inventory

Inventory management software for SMBs