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Deskera ERP Logo

Deskera is an all in one ERP, CRM & HR platform

Deskera ERP Reviews - Page 3

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205 reviews

Recommended

AR
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Ashish R.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in One Platform for running my business !

Reviewed 4 years ago

As someone who runs a digital agency as well as a start-up e-commerce start-up business, I find this software very useful as a one-stop tool for all my ERP & CRM requirements.

Pros

The following are the major pros : 1) Integration features like local tax compliance for Indian companies, multicurrency support, and a mobile-first approach 2) The UI is beautiful and easy to use 3) Their roadmap shows the tool will continue to further evolve. with more automation coming soon 3) Vibrant FB community and that their team is very proactively engaged with the same, announcing new initiatives from time to time. A case in point is the Mentorship program which is an excellent initiative and could be especially useful for small businesses and start-up entrepreneurs like me.

Cons

1) This isn't a full-on email marketing system like the active campaign, you cannot create automation. It's more CRM. 2) CNAME option is missing at the moment. Would love to have a complete Whitelabel solution. 3)As it is a full-fledged ERP, So the learning curve for advanced features is steep 4) I wish it had a project management tool as well

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David W.

Consumer Goods, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional 'bang for bucks'!

Reviewed 4 years ago

In a word - faultless. I am really impressed with the dedication of the Deskera team to deliver a very affordable, very full featured, solution for small to medium businesses.

Pros

Deskera does all and more than I need in accounting, HR and CRM software and yet is priced way below competitive alternatives. The product is already very well featured but their roadmap is full of additional functions and features that can only further improve an already strong product. Since subscribing, they have already added a number of enhancements, most interestingly for me, is their Shopify alternative. They have a FB user group where they continually interact with users in an extremely responsive manner. As an example, I asked a question and received a comprehensive response in less than 15 minutes! You can't beat that!

Cons

So far, nothing. Sure it's a product in development (V2) but the original Deskera is close to 10 years old so these guys know what they are doing and they are clearly here to compete with the enterprise players.

AP
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Alex P.

Media Production, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Promising multi-purpose software for running a business

Reviewed 4 years ago

My initial impression is that Deskera offers a solid option right now, especially for a smaller business which is eager to avoid paying for multiple SAAS tools or bring everything into one workflow. The real question is: what are you comparing this to? If you are starting a business from scratch, Deskera is an exceptional deal. And if you already use single-purpose SAAS tools that you are happy with, it might still be worth going for Deskera merely to streamline your business processes. Just be clear with yourself about which features are deal-breakers and hope that Deskera continues to improve at its present trajectory. This is entirely possible and I certainly wish them luck. It's worth noting that I have not had the opportunity to use many of the features in Deskera because UK compliance and UK bank-feeds are not ready. This made it pointless to fully migrate my business but I'm told by the Deskera support team that these will happen shortly. Once that is done, I will update this review.

Pros

Deskera is a surprisingly comprehensive suite of business management tools. It delivers these in a fairly clean style, without ever feeling like the whole thing is descending into bloatware. This provides solid value for the smaller business eager to avoid paying multiple SAAS subscriptions and it provides a simple way to consolidate multiple features, such as CRM or book-keeping etc. You get a lot of bang for your buck.

Cons

While each tool in Deskera offers a credible array of features, they do have clear limitations compared to specialist software for each category of software. It's unfair to measure Deskera directly against enterprise-grade rivals such as SalesForce but you don't get the depth of features of the more affordable single-purpose apps such as Xero (i.e. accounts) and Capsule (i.e. CRM), nor the all-in-one marketing suites (e.g. ActiveCampaign). That could well change over time.

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Mubashar A.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Great Product for Small Business

Reviewed 4 years ago

It's good software. They have very great app for iPhone and Android users. I love their future roadmap. There are few integrations, and Integrations should be expanded for business community.

Pros

It's all in one business suite. Means, you don't need to purchase email marketing softwares, CRM, Book Keeping Software & HR. All is integrated into one. Further, they have an impressive roadmap.

Cons

Few things still have to be implemented, as this company is new, you will find some notifications which should not be there. I wish, if there is one YouTube channel with a course on Deskera.

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aka r.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Deskera will rule in this era

Reviewed 4 years ago

Deskera is so huge in terms of features and uses that it is hard to begin! Deskera gives remarkably more value than the amount you spend. Being a small company, Deskera already provides more than what I need. I am happy that now I can go for a real expansion of my agency. I couldn't be more satisfied with my decision.

Pros

I love the process of setting up my account in Deskera, the customer support team is fabulous, and they helped me out even in the minutest issues. They pay their highest attention in detail and they make a point to make it supreme until you are satisfied with it. Deskera functionalities are awesome and they have made an amazing general user interface Deskera delivers maximum possibilities in almost all aspects Their mobile app is incredibly well designed and useful. Deskera is my 24-hour friend and is way more than just a general saas or app.

Cons

Synchronization between their three different apps is not as smooth as expected. Integrating Deskera with some more third-party software and saas apps will make it even more useful for me. I am considering that the 'cons' are nothing but just some teething trouble for Deskera. After a few conversations with customer support, I can clearly get the fact that there is a lot more to come and I am really very thrilled to join this team as a user in its early stages.

PF
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Philip F.

Marketing and Advertising, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exceptional Product which will only get better

Reviewed 4 years ago
Pros

Quite simply, in my opinion it is the best software out there for the administration of small to medium sized businesses. Includes comprehensive Bookkeeping and Accounting (Deskera Books); Payroll (Deskera People); and Deskera Sales. All modules include a mass of useful features and reports. Added to this is the number of upgrades and improvements planned in the future, which makes this a no-brainer.

Cons

The only hesitation I had before purchasing was that it wasn't yet set up for full UK compliance but, after signing up for the free trial, and with the knowledge that UK compliance was coming shortly, I had no hesitation in purchasing

WH
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Wendell H.

Online Media, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Deskera replaces all my third-party tools and then some

Reviewed 4 years ago
Pros

I purchased Deskera with the hopes that it would replace my existing third-party tools, as well as add to my arsenal -- and it has -- with flying colors! In my company, Deskera is now officially replacing FreshBooks (we've been using for 3 years), FluentCRM, FreshDesk (tried for a couple months, don't like it), and several home-grown tools, plus adding more features than we ever imagined. My agency is growing and I do see a future where I'll also need the payroll and expenses features, so I'm looking forward to that as well. Thank you Deskera for an amazing product.

Cons

Honestly, I've not discovered any cons to using Deskera. Everything is working well for my agency and we have no complaints at all.

LK
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Landon K.

Food Production, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Early Use - Huge Upsides!

Reviewed 4 years ago

We are a new startup in Canada and I have to say that Deskera looks to be a surefire winner when it comes to the features offered in their program.

Pros

There are so many features bunded into this software it should streamline almost all business operations related concerns with ease. Bookkeeping, CRM, inventory management, email campaigns, so so many. We are also in the Deskera FB User group and they are so active in their listening to customer feedback, providing support and constantly hosting webinars you can tell this is a company on the rise. Looking for big things from Deskera!

Cons

As with all early use programs, they are constantly evolving so some of the features are not as polished, but I have full confidence they will improve rapidly.

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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Deskera

Reviewed 4 years ago

Overall satisfactory for the price we give. when compare to other ERP products

Pros

Analytics, mobile application, its user-friendly self-explanatory. not much training.

Cons

custom branding, power user, still reporting issue are there.

DW
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Darren W.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exceptional App and set of tools

Reviewed 4 years ago

Deskera is streamlining my CRM, lead management, project management, invoicing, quotations all with a good level of accounting and monthly management which is the more important aspect for me.

Pros

Straight forward accounting with simple integration with Paypal, Stripe, Bank accounts and Bank credit cards. Simple invoicing and payment collection processes. So affordable.

Cons

It is not fully compliant with UK yet. But it is set to be completed by the end of January 2021.

JC
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Jordan C.

Design, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and a lot of potential

Reviewed 4 years ago

There is definitely a lot of potential in this product. It provides many of the similar tools you find in other competitors at a very low price. For instance, the dashboard looks great and is very easy to use. It gives a very good overview of your finances while keeping up with current sales and leads. Its a good starting point for something that you need to keep invoices and payments. I think this is a great product for e-commerce because it provides different app integration, i.e. Shopify and Woocommerce. This might be a fully baked SaaS and at this price point you really can't find another competitor to offer the same. After taking a look at their roadmap it looks like they have much more features that they plan to integrate and looking forward to future implementations and integrations.

Pros

Ease of use and ability to have a beautiful dashboard that provides an overview of sales, HR, payroll, and accounting. I think it has so much potential to grow into a full fledge product like you see in todays market. The UI is great and easy to navigate and support responds quicker than most products I've used.

Cons

There are still UI tweaks that could be improved and a few features that could be added like more integration with email platform services and other project management tools but it is too big of a deal because it provides all that is needed right now.

FN
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Fred N.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Alternative To Other Well-Known Brands

Reviewed 4 years ago

Completely Satisfied

Pros

Deskera contained most of the features that I need to manage the financial aspects of my business. UI is simple to use and tons of training is available to help through the more complex areas. The roadmap covers most of the features that are not currently available so I am pleased.

Cons

Features I would have liked to see now: 1. Business Plan 2. Projects (on the roadmap) 3. Workflow & Process (on the roadmap) 4. Proposals (on the roadmap) 5. Shopify Integration (on the roadmap)

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Akhmad Syaiful N.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All in one ERP Software for SMB

Reviewed 4 years ago

Awesome ERP Software

Pros

I like all the complete features on deskera, from books (Accounting), people (HR), CRM (Sales), and the latest with a website builder, all of which are available at affordable prices for such a complex system, the features are also integrated with many other applications It makes it easy for us to import a lot of documents, and I really recommend this for people out there, especially SMB to immediately take this deal, because when it passes, you will definitely regret it, out there are many applications that pay thousands of dollars and the deskera is very affordable, especially with a mobile application that is cool and can be taken anywhere so that we can see where our business performance is through the application, this is an honest review and you have to try it yourself, thank you

Cons

So far there are no complain, what you have to check is deskera have compliance with your country or not

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Verified reviewer

Design, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One app for your accounting needs

Reviewed 4 years ago
Pros

I really enjoyed using this app so far, especially from using FreshBooks and Wave Apps. This app is already more powerful has only just begun. I love the customized dashboard and feedback from developers. They're so quick to implement new features and listen to their users. I can see this app overtaking so many in the field.

Cons

At this point, I can only think of one: integrations with other apps natively. This is a huge ask that QuickBooks has, because it's the industry standard and everyone apparently uses this old tool. Deskera will grow fast, and I can see they've already taken strides toward integration and can't wait to see what's next.

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Ronel D.

Telecommunications, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Need All-in-one solution?, Deskera is your saviour

Reviewed 4 years ago

Deskera Safe my hundred thousand dollar for developing all of this software

Pros

it's 2020 now all company don't want their internal software have a bunch of different apps and it'll waste so much time for Maintance and Developing, what i like with Deskera is Deskera have all of it and i just need costumize a bit and all done,

Cons

- Mobile apps - Accounting Apps - HR - Product Management - Sales what do u need more than if deskera have all of them?

EP
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Eng Peng T.

Outsourcing/Offshoring, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is not just an accounting system but an affordable ERP system!

Reviewed 4 years ago

Easy to use with beautify UI/UX making accounting a breeze and not a chore anymore!

Pros

It definitely have to be the beautiful designed dashboard! Give me an overview snapshot of my business and very eye smoothing which brighten my day every time I login! Fast loading speed as well!

Cons

Website Builder. It is really a good addon for company who do not have a website. However, this is not their core product as they are more meant for Accounting, Sales and CRM. it will be better if they can provide a contact form or Custom Opt-in Form in the website builder that link to their CRM instead of just having a newsletter opt-in form.

ST
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Sylvia T.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Mompreneur's Dream Come True

Reviewed 4 years ago

I'm beyond thrilled to discover Deskera after googling App Sumo CRM and finding something way better! As a solo entrepreneur of a snack business and mom of 3, having an all-in-one app to replace Xero, Klaviyo, and HubSpot is a game changer. My e-com store is on Shopify so I'm glad to hear about the recent integrations available. I'm curious about the web store builder too but for now I'm getting started with setting up my company. I was worried the interface would be complicated and hard to learn, but to my surprise it was user-friendly, smooth loading, and had lots of help screens throughout the dashboard. The interface is way more simple and fun to use than the big company ones, which is encouraging for someone like me who'd rather create and network but dreams of having a reliable system to connect all areas of the business. I'm sure I'll still have lots of questions, but the Deskera team has been great.

Pros

Deskera eliminates the many subscriptions and the inconvenience of working out of a separate email marketing, accounting, and CRM app. Love the mobile format and the simple layout.

Cons

Still looking for a way to easily transfer data from Klaviyo or Shopify while retaining historical information.

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Muhammad Edwin M.

Design, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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When 3 Important Pillars Are Insnyc

Reviewed 4 years ago

Easy to learn and use. Especially if you have background and know exactly what you are doing.

Pros

The most outstanding feature is the dashboard. I get to see the overall performance of my company in a single view.

Cons

My only concern is the support for local taxation and deductions. But I believe in the future they will start adding this to the system. But you can do this manually.

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Kathir S.

Marketing and Advertising, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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THE comprehensive business management software

Reviewed 4 years ago
Pros

There have been many similar tools in the past. Deskera stands out as an all in one software. You do not have to subscribe to 3 different services then integrate them all. Deskera does that for you! I think, this is the biggest strength of Deskera. The development and support team are very responsive and there's a lot of community support coming through. These are the ingredients for a successful software as a service.

Cons

Nothing so far. I'm waiting for UK and GDPR compliance. This is due to arrive anytime soon in 2020 Q4!

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Nilesh M.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Truly Enterprise Class Features in one Software Suite for SMBs

Reviewed 4 years ago

Really enjoy working in one platform with all the features than having to switch platforms all the time. Yes sometimes it might miss a feature but their roadmap is exhaustive and look forward to the platform becoming more mature

Pros

Feature Rich Platform and Continuous addition on features. Like all the modules for CRM, HR and Book Keeping. Ability to adopt to my business.

Cons

Still needs some development for markets in Canada, but I understand Deskera team is working on it

pK
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pankaj K.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the Best Purchase

Reviewed 4 years ago

amazing app & customer support

Pros

i am using plutio & couple of other tools to manage my invoicing & CRM needs but either the app lacking something or the cost is too high deskera deal came right at the time when i was looking for a new all in one app . I purchased deskera after researching a lot & their team looks really professional taking feedback from there customers to improve i think its the best investment for my business.

Cons

nothing this app is perfect without any flaw compare to other app in market with same pricing

bk
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beta k.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Could be my home for the accounting apps.

Reviewed 4 years ago
Pros

+ An affordable solution for (almost) complete integration, from a CRM, payroll and of course their main strength, book accounting. + They also support a lot bank integration in many countries and keep growing, and don't forget their mobile apps is one of the best out there. If you using other accounting apps, go ahead try Deskera, this could be your accounting solution at much affordable price. If you have question, do not hesitate contact their support, they are very helpful.

Cons

- sometimes it's buggy, but if you contact the support team, they will fix it. - Lack of detailed documentation, but thankfully they have speed support teams. - Web app not as beautiful as the mobile apps. I don't say the web app GUI is ugly, not at all, but if you try their mobile app, you will know what I mean.

SM
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Sagar M.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best all in one softwares

Reviewed 4 years ago
Pros

Its bookkeeping system is all the compliances ready for GST in India and the separate option for quotation sending is really helpful. How can I miss my most favorite feature that is the bank reconcilement. Apart from that the HRM system also serves the purpose and I use it for payroll and attendance management system now.

Cons

Some advanced features are missing in the CRM. I would also like to get the employee attendance tracking system in the HRM. Though it's on their roadmap.

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Ninos M.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Could be better

Reviewed 2 years ago

overall it's good if used alone without the need for crm or other products its best if you dont require heavy customisation to your invoices , templates etc..

Pros

I liked that it's a mature product the support is always quick and helpful the software is fast covers all the basics

Cons

lacks full customisation that i needed no integration between their own products! i.e Deskera CRM and Books so we ended up adding clients twice.. as if we're using totally separate tools which eventually was a dealbreaker for us

RC
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Richard C.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Serious integration-with the suite and with those outside

Reviewed 4 years ago
Pros

Say bye to QuickBook Deskera is a substitute for my QuickBooks that I've been using for the past 2 + years. In addition, Deskera not only provides an accounting solution but also eliminates the need to use HR Partner for an HR solution for my organization! The CRM is the cherry on top, can't wait to see the growth efforts of this ASIA Pacific business as the product is only going to improve from here on, on the basis of their founder 's dedication as it has been in the industry for the last decade.

Cons

I used many invoicing systems, like Wave, and a few smaller separate ones, as well as the invoicing portion in a few product suites. What attracted me to Deskera is not only the existing integration of three internal components for our core business needs, but what seems to be a strong comment on both more in-house integration with related services and concrete plans to work well with outside services like Pabbly connect