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DiCentral

EDI tool for supply chain management & order fulfillment

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DiCentral Pricing, Features, Reviews and Alternatives

DiCentral product overview

Price starts from

$

1

/momonth

What is DiCentral?

DiCentral is a cloud-based electronic data interchange (EDI) system that helps companies automate document flow, fulfill orders and integrate with back-office systems. Its key features include data format translation, document archiving, reporting, inventory tracking, catalog management and order fulfillment.

Key benefits of using DiCentral

• DiCentral integrates with ERP and WMS systems and helps firms reduce error prone manual data entry.

• Supply chain managers can use the DiCentral community management module to engage with traders and identify customer requirements.

• DiCentral’s data mapping feature facilitates easy exchange of information by supporting different ERP systems, data formats and EDI standards.

• The application’s policies ensure application, network and data security.

• The solution’s clustering architecture makes it highly scalable and lets users record many daily transactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Live Online
Videos
In Person
Documentation
Webinars

DiCentral pricing information

Value for money

3.9

/5

262

Price starts from

$

1

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DiCentral features

Functionality

3.9

/5

262
Total Features45 7 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Third Party Integrations
Inventory Management
Search/Filter
Inventory Tracking
Cataloging/Categorization
Project Management

Functionality contenders

DiCentral users reviews

Overall rating

4.2

/5

262

Positive reviews

82%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

112

102

32

10

6

Pros
We have used it for over 5 years but I am finding other EDI solutions that are more user friendly.

CM

Claire M.

Software is fairly intuitive and easy to navigate for users from the dashboard view. Good offering of data and analytics.

DP

Donna P.

DiCentral Staff Are Helpful, Friendly & Knowledgable.

HM

Heidi M.

Cons
So unprofessional and could "never" talk to an employee that could answer our questions. We have ""NEVER" been so frustrated with a company.

JP

Jodie P.

Customer service is terrible and software is difficult to navigate.

DO

Dean O.

No reporting features and poor customer service.

SG

Stella G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brilliant. The support team is enormously helpful, understanding, and flexible.

Reviewed 3 years ago

Does not applies

Pros

It's user friendly, simple and productive! We have been using this software for about 3 years now. Overall, we are very pleased with the system, and we cannot imagine trying to conduct our daily business on any other software. Pros - Very powerful, scalable - Excellent customer service for implementation AND ongoing needs - Quick adoption for new employees

Cons

Ship Notice/manifest is little complicated for the new users Once the order line is used for the shipment, It should automatically grey out in order to avoid errors

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Di Central Consumer Review

Reviewed 2 years ago

2) Lead time for implementing UK retailers 3) EDIFACT Mapping 4) Sometimes a lot of resources and time is spent in explaining things to di central team in order to get things done

Pros

1) DiWeb turnaround feature is easy to use and understand 2) Customer Support mostly is very responsive 3) Maps customization for US X12 retailers is also great 4) Option to hold data in draft mode is also available 5) Option to print Packing Slip and GS1-128 label is also available

Cons

not much that I can think of at the moment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Extensive Unfunctional Functionality

Reviewed 3 years ago

Overall, you can do all the tasks that you are required to do, and the reach of this EDI is extensie. Unfortunately, the program appears outdated, aside from the look and feel of the UI, there are limitations to certain functions in the program, which can sometimes spend more time than what would generally be required. Should some of the features be refined, the EDI could be quite good.

Pros

The functions and reach of the program was good, many options are provided in terms of the task you are trying to complete on DiCentral. Extensive records are kept, including a user history, which is convenient to recall when you need to trace prior steps.

Cons

While there are numerous functions, those functions are sometimes dysfunctional, if that makes sense. For instance, creating and submitting advanced shipment notices is rather antiquated, as you need to manually type out the dimensions for each line, as opposed to entering the dimensions for each item and having those dimensions applied to the relative items on the relative lines. The UI is also fairly outdated, but this is more of an aesthetic preference, but it can sometimes lead to navigating being rather complicated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DiCentral Web Forms, Integration and Support

Reviewed a year ago

Very positive experience so far. NOCO has been partnered with DiCentral for a little over a year and we have been able to add more than 10 trading partners to the system, 4 of which will be integrated with our ERP.

Pros

Easy to use, integrates with SAP ByDesign, connections to many trading partners already exist so there is less time getting set up with new customers for our company.

Cons

Takes a little time to get used to the navigation screens.

Vendor response

Thank you Kevin for taking the time to review DiCentral. Appreciate your feedback and all the details you provided.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

12/2019 Trimax Review

Reviewed 2 years ago

We had an issue with submission vs receive date on a PO. Otherwise, we haven't had many issues.

Pros

Cost compared to others. Pretty easy to use/navigate.

Cons

Search feature (by quarter) and format on some docs

DiCentral FAQs and common questions

DiCentral has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription


DiCentral has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


DiCentral supports the following languages:
German, English, Japanese, Chinese (Traditional), Chinese (Simplified), French


No, DiCentral does not have an API available.


DiCentral integrates with the following applications:
Magento Commerce, WooCommerce, ACCEO Smart Vendor, QuickBooks Online Advanced, Dynamics 365, NetSuite, Epicor ERP, SAP Business One, Microsoft Dynamics 365 Business Central, QuickBooks Online, Acumatica Cloud ERP, Xero, Microsoft Dynamics GP, Shopify


DiCentral offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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