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Digital Waybill vs Detrack Comparison

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Overview

Digital Waybill is an online courier management software that caters to enterprises such as courier companies, delivery firms,...

Detrack is an affordable and powerful delivery management software that lets you track your vehicles live on a map and capture...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

309

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

26

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

18

5

4

3

2

1

16

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

58

5

4

3

2

1

43

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

They are just a great company with fantastic software--and they are always there to help. The desktop order portal really sells itself.
While it's also amazing to experience that their Customer Service and Tech Support remains consistent-- as their utmost friendliness, care, respect, and knowledge has been proven time and time again.
They are surely focused on working with you to assist with your company's future growth and continued success.

Pros

Wonderful product helps manage daily task for delivery can be customized to your liking.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
Any issues I've put across are all marvelously and swiftly resolved. This helps my company in being able to have a competitive edge in the market.

Cons

I have had some minor issues but these were only because of my lack of knowledge with the system.
Digital Waybill is able to keep up with our 24/7 Emergency Delivery Service. With time critical orders, customers can track delivery process, real-time POD on a computer or mobile phone.

Cons

Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup.
Method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused.
  • Vendor responds to reviews
  • Last review9 years ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Lading
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Ground Shipping
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Parcel Shipping
  • Performance Metrics
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Vehicle Management
  • Warehouse Management
  • Total features63
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Lading
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Ground Shipping
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Parcel Shipping
  • Performance Metrics
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Vehicle Management
  • Warehouse Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

ZP
AvatarImg

Zexon P.

Logistics and Supply Chain, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Detrack  logo

Detrack

W3mov3 Logistics Reviews

Reviewed a month ago

An overall satisfactory experience. So far i'm still using it at a breeze ONLY to make it a perfect app with an manual entry on aside

Pros

The ease of uploading require jobs card and assignment to my drivers at a ease.

Cons

It doesn't shows a digital map in the app itself and the new feature of routing systems doesn't seems to be working very well too.

Vendor response

Thank you for your review, Zexon. We’re glad to hear that you were satisfied with your experience. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/.

JP
AvatarImg

James P.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Detrack  logo

Detrack

Perfect for Entertainment Logistics Management

Reviewed 3 years ago

Detrack has everything you could need for logistics management. Simple driver management, easily schedule multiple deliveries & collections between multiple drivers. Update schedules and driving routes whilst drivers are out in the field. Accurate ETAs and much more. It's hard to find any fault with this app, especially based on it's pricing model too.

Pros

The interface across both desktop and mobile is easy to use. It's helped us to simplify and streamline our logistics management within our business. Being able to update our drivers with information whilst they're out on the go from one centralised platform is brilliant. It's also helped us to continue with our digital first scheme to reduce delivery paperwork and overall printing.

Cons

It would be great to have the ability to allow drivers to view tomorrow's schedule the day before, but this by no means detracts from the outstanding feature set and development that has already been put into this application.

Vendor response

Hey James, Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are glad to hear you find our interface across both desktop and mobile easy to use. We are also pleased to hear that Detrack has helped you simplify and streamline our logistics management within your business. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the kind review, James.