Docketbook Reviews

Docketbook

Mobile, web based docket management

4.5/5 (4 reviews)

Adrian Clarke

Heaps better than manual paper work

Used daily for 6-12 months
Reviewed 2018-09-22
Review Source: Capterra

Better recording, but without the weigh bridges being integrated, relies on the drivers to still enter the weights, would like this eliminated entirely so the system is more automatic and streamlined.

Pros
The Application simplifies the amount of manual paperwork, and then the transference of this to other systems, which incurs its own errors.

Cons
I have used the backend query to transfer information but found that it doesn't allow the user to select the information you want to extract. It is in some reports that you can get out of the web version.

Response from Docketbook


Thanks very much for the review Adrian, great that we are able to streamline some of your processes and eliminate paper.
Perhaps the direct integration to Excel will help with your data extract - that allows you to get to every piece of data on Docketbook live into Excel.
Would love to work with you on integration with weighbridge systems - if we can get a way of sending the data to our web services, docket automation is the next frontier!
Thanks again,
Mark

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Docketbook

Mobile, web based docket management

carsten graetz

docketbook

Used daily for 6-12 months
Reviewed 2018-09-28
Review Source: Capterra

Can see immediately what deliveries a certain vehicle has done without that vehicle returning to base to drop off paperwork

Pros
Easy to use,if you have multiple vehicles it enables you to track each vehicles delivery movements

Cons
difficult to change vehicle details if you have multiple vehicles in your fleet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Docketbook

Mobile, web based docket management

Zoran Damnjanovic

I can allocate work to my guys and they complete their dockets on their phones

Used daily for less than 6 months
Reviewed 2017-05-29
Review Source: Capterra

Pros
It saves time. I don't have to photocopy paper dockets and manually add up loads any more. This is all done for me with easy reports. I can see where my guys have last picked up or dropped off loads, really important if they are tracking sensitive or valuable materials. It includes fatigue management, weight and compliance checking so chain of responsibility is monitored and visible.

Cons
It took a bit of setting up at the beginning but once we were up and running it was great. It's worth talking to the team when you setup to make sure you do it right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Docketbook

Mobile, web based docket management

Peter Baldock

User friendly app

Used daily for 6-12 months
Reviewed 2018-09-24
Review Source: Capterra

Pros
User friendly and great customer support

Cons
Regularly freezes so you have to close the app then reopen it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Docketbook

Mobile, web based docket management