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DocuSign vs Adobe Acrobat Sign Comparison

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Overview

Category Leaders

DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

Adobe Acrobat Sign lets users send, sign, approve and manage documents with trusted, legal electronic signatures.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

8K

5

4

3

2

1

6.3K

1.4K

186

18

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

1K

5

4

3

2

1

715

259

40

6

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Pros

The ease of having customers sign documents electronically is really nice. I love that I can track if they've signed it and send reminders.
A scalable solution with great API to integrate with your documentation ecosystem. It got a great intuitive UI and ease of usability.
Excellent business application that integrates directly in with our Creative Cloud subscription users. Allows for timely signatures of important business documents on any device.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Cons

I had a horrible experience with the setup and connection to Salesforce.
It is also not totally straightforward how to send forms to multiple participants at the same time but prefill different information. It is easy to accidentally send out the wrong information.
Sometimes people who received notification/email are thinking that is SPAM email and I have to explain them that they can sign the document using received link.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Reminders
  • File Recovery
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management
  • Total features47
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Reminders
  • File Recovery
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations395
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations124
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

FS
AvatarImg

Frank S.

Management Consulting, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign logo

DocuSign

Good in a pinch

Reviewed 4 years ago

My experience was fine and we have recommended the product to others who not have Adobe sofware and need a convenient alternative.

Pros

The software is easy to use and makes signging doucuments or contracts easy, especially while traveling or whe out of the office and business must continue.

Cons

The features are redundant if one has the Adobe suite or Acrobat.

CH
AvatarImg

Cara H.

Financial Services, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Easy document signing software

Reviewed 3 years ago
Pros

The signing process is much more simple than on Adobe Acrobat reader.

Cons

If you make a mistake, it takes a little bit longer to go back and correct everything then other softwares.

JM
AvatarImg

Jayanta M.

Hospital & Health Care, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

DocuSign logo

DocuSign

The quintessential utility of DocuSign

Reviewed 3 months ago

DocuSign has great ease of use, is convenient and offers satisfactory services. However, to be differentiated from the crowd it needs to offer better file sharing and management services through collaborative workspace designs.

Pros

DocuSign offers an unparalleled methodology of ensuring utmost accuracy and authenticates signatures which facilities the confidentiality of documents. It also ensures that duplication and forging of signatures are prevented and thus, has bought a paradigm shift in providing authentic signatures on private documents of sensitive nature.

Cons

DocuSign doesn’t have any differentiating factor when it comes to other signature authentication services such as Adobe Acrobat or Mac Viewer . There are other document sign softwares in the market and DocuSign hasn’t established itself separate from the masses.

SH
AvatarImg

Sarah H.

E-Learning, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DocuSign logo

DocuSign

Docusign Is Not User Friendly

Reviewed 3 years ago

Extremely dissatisfied. Wish we went with Adobe Sign.

Pros

I like that Adobe text boxes are recognized by Docusign. I can create a fillable form in Adobe then upload it to Docusign.

Cons

Reminders: There is no option to set the time of reminders. I have signers forwarding me reminder emails to show me that they're receiving them in the middle of the night, latest one was 2:53AM. This is not a good look for anyone; unprofessional.

nt
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najwa t.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

docusign

Reviewed a year ago

Exceptional.

Pros

Even though it was my first time using it, I did not struggle to figure it out.

Cons

More businesses need to adopt it over Adobe Sign.

AR
AvatarImg

Verified reviewer

Warehousing, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

The standard for collecting digital signatures

Reviewed a month ago
Pros

Easy to distribute, track, and archive docs with digital sigs.

Cons

I feel like it could be less expensive, considering that we can also accomplish this with Adobe Acrobat.

mg
AvatarImg

michael g.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

DocuSign for signing papers

Reviewed 3 months ago

Lets us sign docs among multi parties without the need for scanning

Pros

Ease of use, no additional software like Adobe Acrobat is required on user's computers or devices

Cons

some scanned PDFs are hard to read or low quality, does not check for legibility

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Roger W. O.

Hospital & Health Care, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign logo

DocuSign

Great electronic document signing

Reviewed 4 years ago
Pros

Although Adobe Acrobat allows for e-signing, this software allows for more extensive documenting sharing and signing.

Cons

This software has a more narrow focus than would be ideal.

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Timothy T.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DocuSign logo

DocuSign

Similar to Adobe Sign. Depends on your company's needs

Reviewed 4 years ago

DocuSign is fine for entrepreneurs that want to add more process and simplification to their contract signing. I haven't tried HelloSign, but you may want to look into that as a competitive product.

Pros

- Has a better mobile platform than Adobe Sign - Great for small-medium sized businesses where you don't have a ton of contract to manage or need over 50 user licenses - Offers a freemium option

Cons

- Security could be better. Adobe Sign feels seems to place security as a higher priority - I prefer the Adobe Sign interface to Docusign. It feels more up to date and modern

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Josh K.

Real Estate, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Makes E-Signatures Seamless

Reviewed 3 years ago

I designed a form in Adobe Acrobat and had to have a physician's signature on the form. This required an official signature, therefore the third party.

Pros

It has turned into the standard for verification of what would otherwise have to be a bona fide "ink" signature.

Cons

I wish it was integrated into Adobe Acrobat more easily. I didn't notice that there was a plugin or anything.

AR
AvatarImg

Verified reviewer

Food & Beverages, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DocuSign logo

DocuSign

Great electronic signature system.

Reviewed 5 years ago
Pros

This program allows for quick and traceable electronic signatures to be executed across different devices. Efficient and verifiable.

Cons

This program works well with programs like Adobe Acrobat but ensure that the recipient can access and update the document.

AR
AvatarImg

Verified reviewer

Computer Software, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DocuSign logo

DocuSign

Works as you'd expect it to

Reviewed 5 years ago
Pros

It is an easy way to authenticate documents. It works much better than the same setting in Adobe Acrobat.

Cons

It can be a little bloated, but it is by no means a dealbreaker. It is easy to ignore the features that you do not want to use.

AR
AvatarImg

Verified reviewer

Information Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

Prefer Adobe Sign

Reviewed 4 years ago
Pros

DocuSign is easy to use and good but has limited features and a paid version

Cons

Prefer to use adobe fill and sign. Don't like paying for software

KB
AvatarImg

Kyle B.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign logo

DocuSign

Great and Reliable

Reviewed 2 years ago
Pros

Easy to use, reliable, widely recognized amonst all lenders.

Cons

The cost is a bit higher then using Sign Now or Adobe.

JM
AvatarImg

Jake M.

Accounting, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

DocuSign logo

DocuSign

Great Tool to get Documents Signed while Working From Home!

Reviewed 2 years ago

Ever since starting from working from home I have been using Docusign. While working from home it is almost impossible to sign documents in person. Before we had to use Adobe Acrobat which can be difficult for some people. Docusign is extremely simple to use for everyone.

Pros

I love how easy Docusign has made signing documents. I love not having to search to where to sign on every page because Docusign makes it easy to find and fill in.

Cons

I don't like how difficult it is to edit the document once you sign. Once you sign it, it is done and you can't go back and edit it even if you accidentally messed up.

AR
AvatarImg

Verified reviewer

Higher Education, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

Good product to use

Reviewed 4 years ago

Overall, Docusign is a respectable product that can provide just as many options as Adobe Sign, etc

Pros

Being use Docusign for a few months and I came away impress with the tools they provide. The security function they have along with it is great to have

Cons

Being able to offer it to the organization has been a challenge over the years in respect to cost, etc

AR
AvatarImg

Verified reviewer

Consumer Electronics, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Streamline your signature process!

Reviewed a year ago
Pros

DocuSign worked great at every organization that I used it. There have been extremely high volume contracts (100 per week), and DocuSign was crucial to keeping the business moving.

Cons

DocuSign was buggy at times and we couldn’t create a link to sign certain nonnegotiable documents. Adobe Sign had that capability, though, but we couldn’t switch over as an enterprise.

KW
AvatarImg

Kevin W.

Facilities Services, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Docusign

Reviewed a year ago
Pros

Used it to sign a lease and it made it all very easy instead of using Adobe.

Cons

You have to create an account to use it and it can be time consuming.

AR
AvatarImg

Verified reviewer

Nonprofit Organization Management, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign Review

Reviewed 4 years ago

Good value for my money regadless

Pros

I prepare alot of invitation letters for interns and expats, i use docusign for my work and it work smoothly, the pricing is also good.

Cons

There are cheaper and free options available for use, you can sign PDF docs with Adobe for free for example

AJ
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Angeline J.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Sign Off from physical documents and management

Reviewed a year ago

We use docusign for helping customers to ease their agreement process for all e payment related contracts. It has been a wonderful tool so far for us.

Pros

Very easy and convenience to use and helps in excellent authentication mechanism on the signatures. More customizable than Adobe Sign

Cons

No negative impacts so far. Product developers can think of introducing more ways to verify authenticity of signers.

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Tybithie H.

Telecommunications, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Great Program for Signing and Storing Documents

Reviewed 2 years ago

I really like DocuSign because it does give you a peace of mind when signing documents. You do get to set up an account that keeps all of the documents you sign together no matter where they have come from. Although, DocuSign can be a little on the expensive because adobe does offer a way to sign documents for free, I still like having that ease of mine of my documents being all together in one place, as opposed to saving the documents on my PC and sometimes forgetting to put them in a specific folder.

Pros

I like that you can sign a document and it takes the work out of sending the PDF files via Acrobat Reader for a person to read and sign. I also like that you can set up an account to keep all documentaries that have been signed.

Cons

Although I prefer DocuSign it can be a little on the expensive side. Sometimes the program can hang up and be a little slow.

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Dave T.

Hospital & Health Care, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign logo

DocuSign

Great in the post-Covid world

Reviewed 8 months ago

It’s been good since I worked out the kinks. Not using it as much lately, but it’s still a good option.

Pros

It’s easy to get valid signatures from people around the country, colleges who are away, and those working remotely. Also has a part11 complaint version that works for our research documents.

Cons

I wish document setup was easier. The interface does not make it easy to create templates that might easily adapt to different circumstances. I think Adobe prepare feature on acrobat does this much better. lol

AR
AvatarImg

Verified reviewer

Information Technology and Services, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Useful during these troubling times

Reviewed 2 years ago

Fast. Secure. Easy. Not much to do as a user. Thus not a lot of things that can go wrong. Which, in a sense, is really good.

Pros

It is easy to use. Create templates, set settings and just click on Sign. Not much fuss like Adobe products or other.

Cons

We cannot integrate real digital signatures on a smart card with this tool. We tried everything, but it seems the gap between SmartCard functions and DocuSign is unbearable.

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Elizabeth B.

Government Administration, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

DocuSign

Reviewed a year ago

Overall I am pleased with DocuSign and will continue to recommend as a convenient way to get signatures quickly. Especially in the day and age where we are not in the office and printing papers.

Pros

The software is so beneficial when needing to sign or have someone else sign a document. It is easy to use and even save copy of document that was signed. For those that don't have adobe or other platform to sign, this is a great alternative.

Cons

I think DocuSign software is pretty good in comparison to other document signature platforms. However, there are some glitches I have encountered and if they continue to make updates that would be helpful.

TO
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Tiffany O.

Accounting, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Critical in COVID Age

Reviewed 2 years ago

Overall I love docusign. It's essential in easily gathering client signatures. I wish it was slightly more cost effective but I prefer using it to Adobe Sign

Pros

Easily put a signature, initial, or date block anywhere I need to in a document. I absolutely love that it's easy to use.

Cons

Sometimes the signature doesn't exactly align to where the block shows it should be and it take a little bit of adjusting. Wish it was slightly cheaper.

vh
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viktoria h.

Apparel & Fashion, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Adobe Acrobat Sign logo

Adobe Acrobat Sign

Adobe Sign

Reviewed 3 years ago

Good, it has really helped to speed up things when a signature is needed quickly.

Pros

I like that it makes me able to sign and take care of a transaction on the go. After signing I can easily track and manage the signed documents from the app.

Cons

The mobile platform is not as great as the competitor Docusign. I prefer the layout of Docusign a lot.

CK
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Charles K.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Adobe Acrobat Sign logo

Adobe Acrobat Sign

Great brand name and reliable alternative to other similar products

Reviewed 10 months ago

Overall a good experience from a brand that is recognized and respected when it comes to digital images and documents.

Pros

Easy of use and deployment, even for fist time use.

Cons

Not as commonly used compared to Docusign, which dominates this market

AA
AvatarImg

Amy A.

Higher Education, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Adobe Acrobat Sign logo

Adobe Acrobat Sign

Great for tracking/accountibility

Reviewed a year ago
Pros

It is easy to follow the workflow path and identify where a document gets stuck/"lost" and follow up.

Cons

It really is a good product. Much better than previously used DocuSign.

EM
AvatarImg

Elaine M.

Information Technology and Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Adobe Acrobat Sign logo

Adobe Acrobat Sign

Why not free with Photoshop

Reviewed 3 months ago
Pros

Its zippy, easy to use, functional, and as effective as docusign

Cons

Its not free with photoshop or one of their other big time apps, I feel like this type of application should be freeware as it is used by an at home consumer so little

CG
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Charles G.

Restaurants, 5,001-10,000 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Adobe Acrobat Sign

More Expensive Option to DocuSign

Reviewed 3 years ago

Started using for some hospital documents, but ended up going back to DocuSign.

Pros

I use this application on occasion and enjoy the quality of scans from the camera on my iPhone. Documents are easy to edit.

Cons

The format isn't as user friendly as DocuSign. There aren't many options to edit/ manipulate documents.

ND
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Nancy D.

Law Practice, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Acrobat Sign

Sign Up With DocuSign!

Reviewed 2 years ago

Very very positive experience. DocuSign makes collecting signatures so very very easy and efficient.

Pros

You won't regret it. Adobe DocuSign makes the process of collecting signatures incredibly easy. All you need is a .pdf of the document that needs signing and the email address(es) of the signers, and you're off to the races. Very, very easy to use.

Cons

I can't honestly think of a single thing I don't like about DocuSign. Well, maybe the fact that I have to upload client documents to Adobe's server ... but that's not actually an issue since most of the docs I get signed end up in the public record anyway.

gj
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gabriella j.

Consumer Services, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Acrobat Sign

Managing my documents is so easy now!

Reviewed 8 months ago
Pros

I love using Docusign for getting the long paperwork done and signed. It makes it so simplistic.

Cons

I really love everything about this software.

JP
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Jeff P.

Marketing and Advertising, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Acrobat Sign

Great digital signing tool

Reviewed 10 months ago
Pros

Adobe is creates a great user experience for us and third parties. It’s great on mobile and flexible for many different types of documents.

Cons

I wish more of our customers used the same tool because I like that the date stamp is always visible unlike Docusign.

KB
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Kelly B.

Biotechnology, 201-500 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Adobe Acrobat Sign

Good PDF editing but not always easy to use

Reviewed 7 months ago
Pros

I like the PDF editing features, like highlighting and writing custom text. Signature feature is OK. We still prefer DocuSign.

Cons

I have not found an easy way to sign and then send a document to someone for countersigning. Online PDF signature tools are just as good as Adobe, and they are free.

EW
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Emily W.

Marketing and Advertising, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adobe Acrobat Sign

Adobe SIgn

Reviewed 2 years ago

Overall, it's good but I do like DocuSign more because I like that I can track when people have viewed the document and have more custom options.

Pros

I like that it can be easily integrated into my email communication with clients. And it's clear and concise when it's added to the agreement.

Cons

DocuSign is much easier to make adjustment, add in custom text and more. Adobe sign doesn't allow for custom text to be added seamlessly.

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Mike M.

Photography, 1-10 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Adobe Acrobat Sign

Good solution for digital signatures and legal documents

Reviewed a year ago

I like the simplicity and reduction of friction!

Pros

Easy to use solution similar to Docusign for signing documents quickly on computers or mobile devices. I like how simple it is.

Cons

I wish it was used more by top tech websites/providers for signatures.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Adobe Acrobat Sign

Good product but terrible setup experience

Reviewed 3 years ago

Good product, kind support, poor experience with simple user/account configuration issues.

Pros

Setting up documents for signature and executing the signing is straightforward. The integration with Salesforce is robust and better than the integration with Docusign.

Cons

I had a horrible experience with the setup and connection to Salesforce. This all was around setting up a trial account and then the Adobe system not being able to figure out that I purchased the licenses from a different account. It took over 5 separate support discussions to get the accounts straightened out and then connected to Salesforce with the correct users. Support individuals were very kind and tried to be helpful,