DocuSign vs Yonyx Comparison

Overview

Simplify life. Accelerate your business. DocuSign pioneered eSignature and created the world’s first agreement cloud.

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

3,354

838

90

10

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is versatile, easy to use, and offers the ability to generate reports that grant users the ability to gain a deeper understanding of what has been accopmlished.
I like how this product integrates with so many of our HR tools. I like that you can look to see who has signed a document and who is outstanding.
The software is very user friendly and easy to use. With the ease of using the software it helps me in communicating with customers on how to use it for the first time as well.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

Then it wasnt working or I had to pay for software everytime. Was very frustrating and wasted a lot of time.
There are still cases where someone will have issues viewing/signing documents and that can be frustrating when I want so badly to depend on the software.
There are some hiccups in the software such as lagging or missing the signing line, but nothing too major.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features19
  • API
  • Approval Process Control
  • CRM Integration
  • Call Center Management
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature Capture
  • HR Management
  • Help Desk Management
  • Knowledge Base Management
  • Mobile Integration
  • Mobile Signature Capture
  • Projections
  • Remote File Access
  • Status Tracking
  • Template Management
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management
  • Total features10
  • API
  • Approval Process Control
  • CRM Integration
  • Call Center Management
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature Capture
  • HR Management
  • Help Desk Management
  • Knowledge Base Management
  • Mobile Integration
  • Mobile Signature Capture
  • Projections
  • Remote File Access
  • Status Tracking
  • Template Management
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations196
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuSign vs. Yonyx

See how DocuSign and Yonyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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