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DocuSign vs Knack Comparison

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Overview

Simplify life. Accelerate your business. DocuSign pioneered eSignature and created the world’s first agreement cloud.

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

3,359

838

90

10

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.4

(64)

5

4

3

2

1

39

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It is versatile, easy to use, and offers the ability to generate reports that grant users the ability to gain a deeper understanding of what has been accopmlished.
I like how this product integrates with so many of our HR tools. I like that you can look to see who has signed a document and who is outstanding.
The software is very user friendly and easy to use. With the ease of using the software it helps me in communicating with customers on how to use it for the first time as well.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

Then it wasnt working or I had to pay for software everytime. Was very frustrating and wasted a lot of time.
There are still cases where someone will have issues viewing/signing documents and that can be frustrating when I want so badly to depend on the software.
There are some hiccups in the software such as lagging or missing the signing line, but nothing too major.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features19
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Calendar Management
  • Change Management
  • Charting
  • Configurable Workflow
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • Forms Management
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Mobile Integration
  • Mobile Signature Capture
  • Password Management
  • Permission Management
  • Projections
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Remote File Access
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Version Control
  • Website Integration
  • Workflow Management
  • eCommerce Integration
  • Total features61
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Calendar Management
  • Change Management
  • Charting
  • Configurable Workflow
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • Forms Management
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Mobile Integration
  • Mobile Signature Capture
  • Password Management
  • Permission Management
  • Projections
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Remote File Access
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Version Control
  • Website Integration
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations196
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations21
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuSign vs. Knack

See how DocuSign and Knack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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