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DocuSign vs Legalesign Comparison

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Overview

Category Leaders

DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

Advanced & Qualified electronic signature technology built to simplify document signing requirements for businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

6.8K

5

4

3

2

1

5.4K

1.2K

157

16

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

36

5

4

3

2

1

33

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Pros

The system is very reliable and has great functionality + via their API you can achieve excellent levels of integration with existing software.
Both us and our customers find the software extremely easy to use and have had great feedback in the ease of use.
Legalesign had a well documented API that made it easy to integrate with our app. Their team was helpful, knowledgable and responsive throughout the sales and implementation process.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Cons

The worst part of the system is not being able to search for a client unless the documents have been signed and archived.
Sometimes the customers find it difficult to get to the link because the email that pops up from us but they have to by pass the T&C's first.
Sometimes people find it hard to sign the actually app by clicking 3 boxes for t&cs and clicking submit. Maybe change to one box.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features80
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Reminders
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • File Transfer
  • Forms Creation & Design
  • Forms Management
  • Government Contracts
  • HIPAA Compliant
  • Lifecycle Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management
  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Reminders
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • File Transfer
  • Forms Creation & Design
  • Forms Management
  • Government Contracts
  • HIPAA Compliant
  • Lifecycle Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations378
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Legalesign logo

Legalesign

Great Service - Low Price

Reviewed 5 years ago

We saved hundred of pounds on postage and employee time straight away.

Pros

The service offers options and features (eg. bulk send, csv extract) on its standard account which are 'premium' or 'enterprise' features on other services, such as Adobe or DocuSign.

Cons

The 'teams' structures can be a little unwieldy - but the support guys are lightening fast if you have any issues.

EM
AvatarImg

Eulises M.

Verified reviewer

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Legalesign logo

Legalesign

Another option to expand e-signatures

Reviewed 5 years ago
Pros

Personally I tested the app to compare it to Acrobat and Docusign and I must say you need to give it a try yourself or watch the videos to get an overview of the layout and interface so you come to your own conclusion but the experience allow me to know that I have an alternate option for my electronic signatures. Overall the tracking of the document is really a plus.

Cons

The layout allow the import of documents but the creation of the fields could be improve It felt like I was creating a form on PDF not a worthy experience why not use acrobat forms and summit them for e-signature? well the tracking of the document is really a plus.