DocuSign vs SignNow Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Dan Cobelli

Great product just a tad expensive

2017-04-15

Pros

Great all around product, has everything you need in a digital signing software and is very user friendly and intuitive to use.

Cons

A tad expensive, more than double the price of competitors like SignNow which seems to have all the same or very similar features.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
David Hall

My experience with SignNow is very moderate. It is a very easy and quick to learn application.

2017-06-27

Pros

The thing I like most about the software is how easy it is to pickup and learn to use it. You will be able to take your experience and teach any new user.

Cons

I am a user that transitioned from DocuSign. SignNow is missing a handful of things that is in DocuSign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Barracuda Networks


Hi David,

Thank you for the review! You mentioned SignNow is missing a handful of things that DocuSign has. We are always looking for suggestions on how to improve from our users, and would appreciate if you could elaborate on specifically what you are looking for. Thank you!

SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Anonymous
(Telecommunications company, 11-50 employees)

A more affordable option in e-signature services

2018-11-04

Pros

It is very affordable and an alternative for those seeking value-based service.

Cons

It is not as intuitive or easy to use as Docusign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Teodor Panayotov

Great bang for buck

2019-01-21

Pros

Price - I checked all comparative software solutions and this one was the cheapest

Cons

I`ve previously used Docusign, it was a pretty straightforward to switch

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Noah Admin

Great Features, Amazing Pricing

2019-01-21

Pros

Simple to upload documents, best pricing for this type of software. Docusign and Adobe Signature offer better features but are ridiculously priced.

Cons

Once someone you want signs the document, SignNow makes them signup as a user. For first time signers it can be confusing as to how to sign the document.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Nicole McNamara

EASE OF USE

2019-01-29

Pros

compared to docusign, it is a bargain and just as easy to use if not easier.

Cons

There's nothing bad i have to say about this software

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Jessy Oates

Great Value on DocuSign Alternative

2017-03-22

We were looking for a more affordable alternative to Docusign, and after researching several options, I found SignNow to be the best overall at a great value.

Pros

fairly intuitive, does what I need it to - great that everything is digital

Cons

I wish it had more specific and/or customizable fields instead of just signature, date and text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Lisa Jackson

Sign Now is user-friendly

2018-08-04

Excellent

Pros

I loved how easy it is to use compared to products like Docusign. I also prefer the signature feature to that of Adobe Acrobat.

Cons

I really didn't have any cons other than I was able to find a product that incorporated the signature feature with other features that I needed being in the real estate field. I have decided that I will continue with SignNow just because of how easy it is to use.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Chris Teasdale

Sign Now Is Greate

2019-01-29

Pros

I recommended a friend to switch from docusign as it is much more expensive for no better service

Cons

Haven't had any issues really so I can't compain.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Lauren Reid

Easy and affordable!

2019-01-21

Pros

Compared to others in this space like Docusign, I like how easy the workflow is.

Cons

Can't think of anything I don't like about this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Anonymous
(Writing and Editing company, 11-50 employees)

Worth the higher-value option

2019-02-11

I have found it to be overall pretty good, with a few hitches. Total I have spent maybe four hours in setting up our basic contract.

Pros

It is a good alternative to DocuSign, has a good contract tracking feature, and is overall pretty easy to use.

Cons

The inability to edit docs INSIDE the app/website is a serious oversight. I believe it is available in the next membership level up, but it makes creating a draft contract somewhat frustrating as you have to go back and forth between word and SignNow.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Marcus Davis

Good product for the money but still lacking a few things that could help in the long run.

2018-01-10

Still lets you send and sign docs at a cheaper price

Pros

I like that its easy to use and not a bunch of fluff that gets in the way of you doing what you need to do at work.

Cons

I think they are missing a few things that docusign has. and sometimes when a document is sent it doesnt get to the person its supposed to go to and the doc is not in the spam folder either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more
Scott Wunschel

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

2018-05-20

Pros

They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at.

Cons

The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
SignNow Reviews
SignNow
Legally-binding electronic signature capture on any device
Read more