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DocuSign vs SignRequest Comparison

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Overview

Category Leaders

DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

Boost efficiency with reliable e-signing

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

7

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

6.6K

5

4

3

2

1

5,216

1,211

151

14

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

340

5

4

3

2

1

254

73

10

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.

JA

Jessica A.

And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.

AR

Anonymous Reviewer

I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

SJ

Stacie J.

Pros

Overall I'm happy with SignRequest - it fit exactly what I was looking for. Easy uploading of documents, ease in placing spaces for signatures, ease of use for my clients.

JL

Jessica L.

Overall quality if very good, easy to use, features and functionality and excellent has great customer support and definitely good value of money.

RK

Raj K.

All-in-all a great resource for managing communication requiring signatures, great value for money and great customer service.

MB

Mike B.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
AvatarImg

Sébastien G.

At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.

CM

Christa M.

My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

DA

Donna A.

Cons

I have multiple Gmail accounts and find it frustrating that I have to login every time that I open the app, (and occasionally, because of this, the login fails, and I'm unable to use the app).

AR

Anonymous Reviewer

Having to repeatedly upload docs etc sometimes is a pain.

LA

Lukky A.

No Integration with google contacts. Cut & paste of email addresses required keyboard shortcut ctrl-V instead of mouse click.

RF

ROBERT F.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features24
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • CRM
  • Configurable Workflow
  • Contract Drafting
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Management
  • File Sharing
  • Mobile Signature Capture
  • Multi-Party Signing
  • Reminders
  • SSL Security
  • Status Tracking
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Workflow Management
  • Total features25
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • CRM
  • Configurable Workflow
  • Contract Drafting
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Management
  • File Sharing
  • Mobile Signature Capture
  • Multi-Party Signing
  • Reminders
  • SSL Security
  • Status Tracking
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Workflow Management

Integrations

  • Total integrations342
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations18
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SignRequest logo

SignRequest

Descent

Reviewed 2 years ago

Overall I’m satisfied.

Pros

A lot easier than docusign!! Logging is easy and the site is very safe.

Cons

Wish it was just a bit more ABC lol! Very confusing dealing with templates and creating new emails to go out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignRequest logo

SignRequest

Very convenient and easy to use

Reviewed 4 years ago
Pros

Good value alternative to Docusign, allows us to get signatures for artwork approvals quickly and easily.

Cons

We haven't found anything to be wrong with SignRequest up to now, everything seems to work as expected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SignRequest logo

SignRequest

Expensive!!

Reviewed 3 years ago
Pros

Good, yes, it allows you to digital sign documents. It is pretty much the same as any other solution out.

Cons

Price, price! It is defintaly really expensive. Besides, customization is not allowed to your account such as is allowed in Docusign.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignRequest logo

SignRequest

Easy to use. My clients, however, unless they are tech savvy, have problems using it.

Reviewed 4 years ago
Pros

Less pricey than the competition, like DocuSign. It's easy for me to use, if you are the person sending out the contract.

Cons

Non- tech savvy clients have trouble with it. Often times, they just ignore the email or don't understand it. Need to make it REALLY EASY AND INTUITIVE for my clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignRequest logo

SignRequest

The way a SaaS tool should be.

Reviewed 5 years ago

Wallet savings! Fast integrations.

Pros

I found them on zapier when I was BLOWN away that hellosign charged so much for API access. Played with a few, and this seemed the best. Wow. Really great choice It's connected to Zapier and really easy to use The customer service is fast The actual tool has good UX, where docusign is super clunky and confusing.

Cons

would like to be able to change email for main contact on file, just incase an employee leaves or something, but the team feature and free pricing tier solves this really.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignRequest logo

SignRequest

Valuable signature tool for any company working with contracts.

Reviewed 4 years ago

Really great piece of software, we used the free version at our previous company and are considering the premium version, however we would like to see some extra features like a possibility to feature links in the documents or add a check box or scrollable section fot T&C's which you can copy paste on and let clients check or something. It would be perfect if in the future there would be a wizard for making contracts in your own house style. This piece of software is in many cases a great alternative for other solutions like DocuSign. I hope that as well for the free version as for the paid value will keep growing. We recommended SignRequest to all our clients and will keep doing so in the future. A good product like this one will automatically create it's ambassadors. GREAT!

Pros

- Free version available - Easy to register - Easy to use - Instructs users well - Notifications possible and easy to switch on/off - Friendly customer service - Hassle free experience overall

Cons

- Could have more features like addition of links / t&c checkbox etc. - The paid option pop up show far too often lately.