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DocuSign

Electronic signature & document approval software

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DocuSign Reviews - Page 2

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8,525 reviews

Recommended

SD
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Sarah D.

Accounting, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not recommended for volume

Reviewed 3 months ago

Our experience with DocuSign was awful. It's so bad that we're moving to another software early, even though we will be paying for this contract for another year. We're considering it a sunk cost and moving on.

Pros

Signers found it easy to use, we never had a complaint from people we sent documents to.

Cons

The Docusign Interface is truly awful. They made us pay for training, but then dumped us into their "legacy" system. We could not easily view documents that other users had sent. We had to search through the other user account, search through individual sections of "Waiting for Others" "Completed" etc. You couldn't just search for the recipient name and find what you were looking for. There was no...

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Samara Zuri K.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy and secure way to accede to Documents

Reviewed 5 months ago

We found that DocuSign is a better way to do the signing process. We find that it simplifies the process and minimize mistakes and gets documents signed with ease. Thanks God we paid for this convenience

Pros

I have always had an incredible experience with DocuSign. It's intuitive and user-friendly interface make it soo easy to use. DocuSign is the queen of conveniency since it increases efficiency and mobility for it is available in a mobile app and documents ratification can be done wherever whenever. Also it is secure and ensures that docs are safe from tampering through encryption and authentication features

Cons

DocuSign pricing is Abit expensive for businesses with volumes of documents for signing. Also it is not suitable for all types of documents and use cases