DocuSign Case Study


Electronic signature & document approval software

4.71/5 (1,672 reviews)

DocuSign use case: Dave Ruffo

Dave Ruffo

Verified Reviewer  
9th of August, 2016
Not a bad service but very costly

We use DocuSign for our client contracts. It's a great service that does what is advertised but we have found that it is VERY pricey. We pay $35 per month and it's something that we are thinking about getting rid of and replacing with a less costly option.

What do you like best?

Easy for our clients to use

What do you dislike?

*Every now and then we get a complaint from a client that the service is hard to use on their cell phone. *Service is costly

Why did you end up selecting DocuSign over other applications?

Ease of use

Likelihood to recommend


Recommendations to others considering DocuSign

Check out more affordable options before committing to this service.

Time used

6-12 months

Frequency of use


Rating breakdown

Value for money
Ease of use
Customer support