DocuSign Case Study

DocuSign

Electronic signature & document approval software

4.71/5 (1,672 reviews)

DocuSign use case: Dave Ruffo

Dave Ruffo

Verified Reviewer  
9th of August, 2016
Not a bad service but very costly

We use DocuSign for our client contracts. It's a great service that does what is advertised but we have found that it is VERY pricey. We pay $35 per month and it's something that we are thinking about getting rid of and replacing with a less costly option.

What do you like best?

Easy for our clients to use

What do you dislike?

*Every now and then we get a complaint from a client that the service is hard to use on their cell phone. *Service is costly

Why did you end up selecting DocuSign over other applications?

Ease of use

Likelihood to recommend

5/10

Recommendations to others considering DocuSign

Check out more affordable options before committing to this service.

Time used

6-12 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support