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Docusign vs Agreement Express Comparison

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Overview

Category Leaders

Docusign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

Agreement Express is a contract management software platform that enables organizations to completely automate or dramatically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

8.6K

5

4

3

2

1

6.8K

1.5K

207

23

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

14

5

4

3

2

1

9

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Pros

Customer service is outstanding, with a dedicated account manager and monthly reviews. As a mid-sized business we value the attention and dedication the Agreements Express team puts into action.
Overall it has been a great experience, exspecially as of lately. I came from the sales side over to Underwriting, so it is really interesting to see the end and beginning of using Agreement Express.
Having used this in the past, it is refreshing to see where they have come. They are a wonderful solution for any institution in acquiring, especially with high volume submissions day in and day out.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Cons

It has been years and might have changed, but it left a bad taste in my mouth.
Once in awhile I discover I made a typing error.
For a comparison, Worldpay has the least user friendly application I experience. I avoid boarding merchants with Worldpay/Vantiv/FIS because I dislike their application process so much.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features68
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Version Control
  • Workflow Management
  • Total features20
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations526
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

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User reviews that mention these apps

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Alex M.

Civil Engineering, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

Sign documents electronically in a couple of clicks

Reviewed 2 years ago
Pros

Very easy to setup signing of the document by multiple people, especially working well for funding agreement, and leasing agreement, settlement documentation

Cons

Super easy to use, so no drawbacks were identified

MN
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Marvin N.

Computer Software, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

They do the job!

Reviewed 6 years ago
Pros

Makes selling and the agreement process easy!

Cons

No issue with them and I look forward to work with them!

CC
AvatarImg

Cesar C.

Entertainment, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Docsign

Reviewed 2 years ago

Signing contracts and agreement d

Pros

A good way to sign PDF documents as contracts anda agreement

Cons

For me it works fine, no changes I need so far

SA
AvatarImg

Saif A.

Insurance, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Very efficient

Reviewed 3 years ago
Pros

Amazingly efficient. Great for all kinds of agreement signing.

Cons

Not many cons. I only have good things to say about this. It’s very efficient.

AvatarImg
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Brian O.

Hospital & Health Care, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

A must for vendor management

Reviewed 5 years ago

Overall it is a good experience. Simple and easy to use.

Pros

So if you do any and I mean any statement of work, consular any agreements, master service agreement, business associate agreement and contracting stuff that requires signatures, this is the tool to have.

Cons

No cons, this is a great tool that helps keeps the company up to date. If you company is going green this is what you need to help streamline and keep the process electronic

GA
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Gobinath A.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Docusign logo

Docusign

Very Good Product

Reviewed 7 years ago

I have prepared the email template and agreement in less then hour.

Pros

I got the chance to use when I was providing the development support to our customer. All the features are very good and we used with in Salesforce. Also, Very good UI.

Cons

If we need to amend the single text in the template, we need to upload the word template and do the entire work again(merge field etc.,)

AvatarImg
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Imad A.

Information Technology and Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Great tool for contract management

Reviewed 3 years ago

Best

Pros

Flexibility in use, fantastic contract tool for freelancers especially who wants to maintain their agreement terms.

Cons

Little improvement needed, if direct integration is provided with MS Word. Would make it a tool of choice

JR
AvatarImg

Jose R.

Electrical/Electronic Manufacturing, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

Contracts Made Easy

Reviewed 5 years ago

I like the software a bunch. It is simple and intuitive to utilize. Easy to download and save signs documents.

Pros

DocuSign is super easy to use. The customer agreement process and document owner notification are simple.

Cons

I've had trouble with saving to personal account as user.

MK
AvatarImg

Matt K.

Consumer Goods, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Simple, Intuitive, Fast

Reviewed 5 years ago

Makes signing any type of legal or business agreement simple and fast.

Pros

Docusign is a very simple interface with clear directions and verification for e-signing documents. We use it when working with vendors and it makes on-boarding and signing new vendors a painless process.

Cons

No issues with the functionality of the software but if I had to choose a "con" it would simply be updating the branding and presentation of the software to make it a little less intimidating. Generally, the documents are important legal contracts so I understand the current design.

PK
AvatarImg

PRINCE K.

Professional Training & Coaching, 5,001-10,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

Life Saver

Reviewed 6 years ago

Great software and definitely recommended for your next contract/ or purchase/sales agreement.

Pros

This is a great software that makes your life so much easier. No longer do I have to wait for signed papers where I work, this makes it so much easier by sending it virtually. This saves endless time when getting contracts signed.

Cons

I don't like the "monthly" pricing model. I prefer there to be a fixed cost you pay to then have access to other software and up sell on other new features.

AvatarImg

Verified reviewer

Information Technology and Services, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Best way to complete multi-party agreements

Reviewed 3 years ago

Convenient and environmentally conscious.

Pros

The software allows for both detailed reading of the agreement or quickly get to the places where signatures are required. I regularly use it during patent submission process and is a convenient tool compared to printing out the agreement, signing, scanning and emailing it back.

Cons

I'm not sure of the strength of the encryption used on the signature. Adobe allows the user to generate personal digital signatures using 2048 bit RSA. A similar feature could be useful.

AvatarImg

Verified reviewer

Medical Practice, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

Easy to use

Reviewed 6 years ago
Pros

It's very easy to use and saves the act of printing, physically signing, then scanning in an agreement

Cons

It would be helpful if they had different fonts for signatures

AM
AvatarImg

Abu Md. Zafor A.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Docusign logo

Docusign

Docusign review

Reviewed 3 years ago

Very good. Used every week for our agreement signing and easy to use.

Pros

Its very easy to use. Very simple to use. We always use this for the agreement sign. Very easy to use

Cons

App is not that user friendly. Need to improve the email attachment facility. Otherwise all good software.

JG
AvatarImg

John G.

Consumer Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

Industry Standard

Reviewed 4 years ago

Especially since we are working remotely, it is easy to still get our agreements done.

Pros

It is very easy to use and it is easy to share information between the two parties.

Cons

I wish we could edit some of the copy in the agreement when needed.

BD
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Biswanath D.

Accounting, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Modern & future model of business with people through e-signature accelerated process

Reviewed 4 years ago

Overall my experience is very good with this e-signature for any business agreement cloud solution . It helps us to avoid many manual mistakes and missing legal & statutory requirement for our global business .

Pros

It’s a modern cloud SaaS application of managing and automation of business document and agreements starting with prepare , acknowledge , agree , act on and finally storing the finial document on public cloud . Very easy accelerated simplified business process for any business organization for their agreement processes through docusign agreement cloud.

Cons

This electronic signature SaaS application is only intended to acknowledge , sign and act for a single user . However system should build on such a way that matter would be available for multi user . But once one user act on it that remaining activities should be assigned to that particular user only . That feature is missing .

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Craige H.

Management Consulting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Docusign logo

Docusign

decent solution for agreements

Reviewed 2 years ago

Not bad at all. Does most things well and allow one to export signed agreement

Pros

easy to setup and upload agreements to customize and sign

Cons

not much integrations with other platforms

jm
AvatarImg

jorge m.

Accounting, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

DOCUSIGN REVIEW

Reviewed 6 years ago

great experience overall!!!!

Pros

When renewing my Comcast cable agreement they used DocuSign and it was real easy and convenient to use.

Cons

There was nothing that I disliked at all about DocuSign when I used it. It was all good.

AvatarImg

Verified reviewer

Retail, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Docusign logo

Docusign

A tremendous software for making business operation easier

Reviewed 4 years ago

We are generally satisfied with it as we don't need to meet client for signature. All agreement and documents can now be signed electronically.

Pros

I like most that it makes the daily task easier by allowing clients to sign agreement electronically and safely.

Cons

It takes some time to be fully integrated into our IT system and we had a few technical issue at the beginning

AvatarImg

Verified reviewer

Computer Software, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Docusign logo

Docusign

Electronic Signatures - Sales

Reviewed 6 years ago

Easy to use and would recommend to sales organizations looking for a simple and intuitive solution for electronic signatures.

Pros

I have used this application in a business to business, direct sales position. Our startup did not use a fax machine, Docusign eliminated the "complexity" into getting a signed agreement. It's as simple as clicking a button to send an agreement and getting an electronic signature in return.

Cons

Keep in mind, I used this in 2016 so they could have made changes to the software since then... The concept is simplicity. While it was simple and easy to use, some customers did not have Docusign and along with that, there was limited functionality and we could not customize it to our business.

AvatarImg

Verified reviewer

Food & Beverages, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Docusign

Reviewed 5 years ago

Perfect for a sales role, working to tight deadline and targets.

Pros

docusign is perfect for quick turnarounds when you need to receive a signed agreement, especially in a sales role.

Cons

I don't remember anything that I don't like about this software, other than on the odd occasion when adding the signature and custom fields it sometimes got itself muddled up.

AvatarImg

Verified reviewer

Higher Education, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Docusign logo

Docusign

Great for multi-user agreements

Reviewed 4 years ago

Never disappointed. I have found it makes contracting fast.

Pros

This software is quite user friendly and doesn’t require any complex knowledge to execute agreements in a short time frame.

Cons

Adding additional users or signers after the agreement has been started requires withdrawing and resending.

GG
AvatarImg

Gajane G.

Primary/Secondary Education, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docusign logo

Docusign

Easy access to signed documents

Reviewed 5 years ago
Pros

Saves the trees! Documents are easily accessible. You click a link sent to you via email, read and sign and come back to review anytime.

Cons

I’ve only used once when signing my tenancy agreement and have no complaints so far.

AvatarImg
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Mantosh K.

Computer Software, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

DocuSign Is Design For Make life Easy

Reviewed 2 years ago

My productivity becomes faster the before. Customers are happy now.

Pros

- It standardizes the agreement process.- Boost customer satisfaction.- Increase the accuracy of agreements- Easy to use, send and track- Movile feature.

Cons

Everything is good only the price is expensive for personal use.

JK
AvatarImg

Jordan K.

Computer Networking, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Docusign logo

Docusign

docusign review

Reviewed 3 years ago

Overall really impressed with Docusign and meets all of our business needs for sending and receiving contracts electronically.

Pros

I really like Docusign because I can easily draft and edit an agreement or contract and send it digitally to my clients.

Cons

I didn't like the fact that Docusign sometimes didn't sync properly with other products such as Salesforce.

PJ
AvatarImg

Paul J.

Higher Education, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Docusign logo

Docusign

You Need DocuSign

Reviewed 4 years ago

My overall impression of DocuSign is that it is one fantastic product.

Pros

I love DocuSign. It makes completion of agreements so much easier. Plus, everyone gets a copy of the signed final agreement.

Cons

After careful consideration, I cannot think of any area where I would improve DocuSign.