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Docusign vs Nitro Comparison

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Overview

Category Leaders

Docusign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

Category Leaders

Reduce printing and enable 100% digital workflows with the only integrated solution that combines powerful PDF productivity...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

8.5K

5

4

3

2

1

6.7K

1.5K

201

22

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

539

5

4

3

2

1

329

165

32

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Pros

What i like with Nitro is it is so easy to use with super friendly tools that even a beginner can use this app.
Meanwhile, Pro Edition has a lot to offer especially for big businesses which totally worth the investment. I really love using it, and I would continue to use it and recommend it to my friends.
Nitro is a valuable software and which helps to save our documents and also helps to protect environmental too.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Cons

What i dislike from this software is about the update. There is no regular updates.
OCR scanning comes with errors, extracting text from a file will have small errors.
Customer Service is horrible. I have had to re-activate my license at least three or four times in the one year that I have been using the product.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features70
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Batch Processing
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • File Recovery
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • ID Scanning
  • Image Pre-processing
  • Indexing
  • Merge/Append Files
  • Metadata Extraction
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Party Signing
  • Multiple Output Formats
  • Offline Access
  • PDF Conversion
  • PDF Reader
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Version Control
  • Watermarking
  • Workflow Management
  • Zone Selection Tool
  • Total features38
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Batch Processing
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • File Recovery
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • ID Scanning
  • Image Pre-processing
  • Indexing
  • Merge/Append Files
  • Metadata Extraction
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Party Signing
  • Multiple Output Formats
  • Offline Access
  • PDF Conversion
  • PDF Reader
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Version Control
  • Watermarking
  • Workflow Management
  • Zone Selection Tool

Integrations

  • Total integrations504
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Kyle S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nitro logo

Nitro

A Must Have for Any Small Business

Reviewed 6 years ago

Nitro sign is just as good as Docusign

Pros

Easy to use Lots of useful features Maybe the best pdf editor I've used. The white out feature is amazing!

Cons

A bit laggy at times Some of the features only work if you get the premium, and the premium is a bit pricey.

AD
AvatarImg

Annika D.

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Nitro logo

Nitro

Just pay for DocuSign

Reviewed 6 months ago

Overall not a pleasant experience unfortunately. We really wanted to support a smaller business as opposed to docusign or adobe but it was too difficult to use

Pros

It was much much cheaper than docusign which is what we originally had for obtaining digital signatures and managing these documents.

Cons

It was extremely unintuitive to use and had a very poor UI. Eventually found ourselves being too frustrated with the UX and ended up paying the full money for docusign.

KH
AvatarImg

Kimberly H.

Law Practice, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Nitro logo

Nitro

User of Nitro

Reviewed 2 years ago

Overall good price for what you get. If you work with other apps like DocuSign, this app makes it easy to transition.

Pros

I use Nitro whenever I have to edit documents, and it is so easy to use. This app makes creating pdfs quickly and easily. Excellent low-cost alternative to Adobe Acrobat.

Cons

Small errors when it comes to extracting texts from other files.

MM
AvatarImg

Matthew M.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Nitro logo

Nitro

Great PDF editor and e-sign platform

Reviewed 3 years ago

Nitro is a low cost PDF editor with ability to to e-sign and requests e-signatures from others. Nitro has greatly reduced the need to print and scan documents, while providing e-sign capabilities most customers now expect.

Pros

Priced way less than dotloop and DocuSign, with added benefit of full function PDF editor. Reduces need to scan and print documents. I like that e-signature parties automatically receive fully executed document via email attachment vs. having to go online and download from a site.

Cons

Desktop interface could be better and a bit more intuitive. Also wish the templates in cloud mode could be edited once set. Messaging and formatting on signature requests doesn’t look great.