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Docusign vs RightSignature Comparison

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Overview

Category Leaders

Docusign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

RightSignature lets you save time, cut costs, and impress your clients with e-signature software that fits right into your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

8.5K

5

4

3

2

1

6.7K

1.5K

202

22

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

148

5

4

3

2

1

102

31

11

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Pros

Rightsignature has an awesome interface that lets me keep track of pending documents and integrate with my webform on my website. Really enjoying the ease of use.
Customer service is very responsive and they are in business to help customers be successful. As we have grown simple solutions have been met with just one call.
They provide a super easy and functional iframe integration which you can put on your website. Their pricing was very competitive.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Cons

Going on two full months after cancellation and confirmation. Two months of disputing charges.
Merge field values can only be used once, you can't clone templates, any time a change is made you have to remap ALL the field and template IDs. Terrible API documentation.
Horrible customer service interferes with a decent product.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features70
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Version Control
  • Workflow Management
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Mobile Signature Capture
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real-Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations511
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations24
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

ES
AvatarImg

Erin S.

Government Administration, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Docusign logo

Docusign

DocuSign - makes electronic signatures easy!

Reviewed 3 years ago

Overall pleased with the software and better template abilities than RightSignature.

Pros

The dashboard for this software shows you what envelopes you have completed, and what is still waiting. This makes it easy to keep track of items that may need resent for signature.

Cons

When a document comes back fully executed and signed, the email from DocuSign asks you to click the link below to view the document. When you do this, and it takes you do the document, if you save that document, the title always starts with "Please Sign" which is misleading since the document is already signed. I have asked DocuSign why this is and cannot seem to get rid of it.

AvatarImg
AvatarImg

Sarah Ruth O.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Docusign logo

Docusign

Comparable to Other Pricier Options

Reviewed 5 years ago

DocuSign is still used for simple and quick needs around the office between us and our clients. For more intricate signing and working documents, we choose other software

Pros

The ease of use and user interface for clients is the most rewarding feature to this software in comparison to its competition

Cons

While easy to use, this software does not include all the options that other software like RightSignature featuers. Multiple pages are difficult to load and there cannot be more than two contributors to a single file

BL
AvatarImg

Bryan L.

Alternative Dispute Resolution, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RightSignature logo

RightSignature

Simple, to the point

Reviewed 3 years ago
Pros

I like how straightforward the tool is. Little focus on the design.

Cons

I thought this tool could be a bit more original. Some elements seem copied direct from docusign!

AvatarImg
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Anthony M.

Accounting, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RightSignature logo

RightSignature

Use for Clients to Sign E-File Authorization Forms for Tax Returns

Reviewed 6 years ago

It is great, but comparable websites like Docusign offer the same service. Phone compatibility could be better.

Pros

The email updates when all people on the document sign the PDF

Cons

You cannot save a contact list/have the software memorize names or email addresses

AM
AvatarImg

Anna M.

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RightSignature logo

RightSignature

Just got better

Reviewed 3 years ago

Overall extremely happy with this purchase, easy to for me to send, easy for clients to use.

Pros

Now has multi-doc sending capabilities For an accounting firm, DocuSign is insanely expensive - this is priced correctly

Cons

Would be nice if default was the signature box (or could choose a default to start with perhaps) but overall, no actual complaints.

AS
AvatarImg

Andrew S.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RightSignature logo

RightSignature

It worked well

Reviewed 6 years ago
Pros

It did what I needed it to do during this period of my business. I have used RightSignature, EchoSign (Adobe Sign), and PandaDocs before I settled with DocuSign.

Cons

The reason I left RighSignature is the same reason I left AdobeSign. We needed our documents dynamically integrated with our website and they wanted to charge an arm and a leg to do that.

AP
AvatarImg

Adam P.

Computer Software, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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RightSignature logo

RightSignature

Simple electronic signature platform

Reviewed 4 years ago

Started using Right Signature recently as a less expensive alternative to DocuSign. RS doesn't provide several features that we had taken forgranted with DocuSign, such as the ability to send multiple documents for signature within a single envelope. It appears they have been releasing improvements to the software rapidly, so we're hopeful that the overall experience will continue to improve in the monehts to come.

Pros

Relatively inexpensive, strong security, and document interaction logging, a relatively high number of documents can be sent per month.

Cons

The feature set is pretty basic, cannot combine multiple documents into a single "envelope", collaboration tools are lacking.

LC
AvatarImg

Lane C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RightSignature logo

RightSignature

Switched from Docusign

Reviewed 11 years ago

We just switched to RightSignature from Docusign and we are enjoying the new system. It features better integration with our invoicing platform, quoting tools and lowers our costs. So far so good for us overall but I did find the new interface for setup a bit confusing over the Docusign interface. I would still highly recommend RightSignature, if I was starting out tomorrow I would be on RightSignature.

Pros

No pros were added to this review

Cons

No cons were added to this review

LE
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Lauren E.

Consumer Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

RightSignature logo

RightSignature

Gets the job done

Reviewed 3 years ago

It was fine - we just ended up switching to DocuSign to maintain consistency for our candidates. We also wanted the documents to clearly show what parts of the forms were mandatory.

Pros

When I started as a coordinator, this is what we used to collect pre-interview documentation. It was helpful in collecting and notifying once documents were completed, which was really nice to have in my inbox!

Cons

I wish the software would automatically remind people if they hadn't completed their documents. We had to send manual reminders to do so.

DR
AvatarImg

Damien R.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RightSignature logo

RightSignature

Not a good product

Reviewed 4 years ago

I am trying to use this product for clients but can;t get anyone to stick with it due to the price and lack of features/functionality. Docusign , hello sign , panda doc, etc are all better products than this

Pros

No pros from my experiences with this product

Cons

The API is terrible. Merge field values can only be used once, you can't clone templates, any time a change is made you have to remap ALL the field and template IDs. Terrible API documentation

NM
AvatarImg

Nathan M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RightSignature logo

RightSignature

Easiest to integrate into a web application.

Reviewed 8 years ago

I looked at docusign, echosign, hellosign, cudasign, and a few others and settled on RightSignature for the following reasons: 1) They provide a super easy and functional iframe integration which you can put on your website. 2) Their pricing was very competitive In my case, I wanted to place an application online, and either provide a link to it, or better yet, integrate it into my own website....

Pros

No pros were added to this review

Cons

No cons were added to this review