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Dynamics 365 vs Simpro Comparison

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Overview

Category Leaders

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Category Leaders

Simpro is a powerful field service management software solution that helps trade industries streamline operations to increase profits.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

5.7K

5

4

3

2

1

2.9K

2K

548

94

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.1

134

5

4

3

2

1

69

37

11

7

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.
Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.
I like this software because it is affordable and and adds a lot of value to my money which is why I love it.

Pros

The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
The software has been great and had performed as described. The integration team has been awesome as well.
Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.

Cons

Customer service has suffered due to the dropped messages, limited user interface and time consuming ticket entry. Users and employees alike avoid the system.
Having trouble with acrobat pdfs and converting them in excel or words documents. Secondly trouble creating email groups and then editing email groups.
Getting error some time so it's take some time to remove the error.

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Poor software, Poor management, poor implementation, Avoid at all costs.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features117
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Booking Management
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Calibration Management
  • Campaign Management
  • Campaign Planning
  • Cash Management
  • Catalog Management
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Checklists
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial Properties
  • Commercial/Industrial
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Conversion Tracking
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Sharing
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fitting Management
  • Fixed Asset Management
  • For AEC Industry
  • For Call Centers
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Insurance Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Medical Purposes
  • For Plumbing Industry
  • For Real Estate
  • For Residential
  • For Schools
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Automation
  • Forms Management
  • Fund Management
  • GPS
  • General Ledger
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • HR Management
  • Historical Reporting
  • Income & Balance Sheet
  • Inspection Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Key & Lock Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Rates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Overrun Reporting
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Process Modeling & Designing
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Qualification Tracking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Single Page View
  • Single Sign On
  • Spatial Analysis
  • Spend Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transaction Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features243
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Booking Management
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Calibration Management
  • Campaign Management
  • Campaign Planning
  • Cash Management
  • Catalog Management
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Checklists
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial Properties
  • Commercial/Industrial
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Conversion Tracking
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Sharing
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fitting Management
  • Fixed Asset Management
  • For AEC Industry
  • For Call Centers
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Insurance Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Medical Purposes
  • For Plumbing Industry
  • For Real Estate
  • For Residential
  • For Schools
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Automation
  • Forms Management
  • Fund Management
  • GPS
  • General Ledger
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • HR Management
  • Historical Reporting
  • Income & Balance Sheet
  • Inspection Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Key & Lock Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Rates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Overrun Reporting
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Process Modeling & Designing
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Qualification Tracking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Single Page View
  • Single Sign On
  • Spatial Analysis
  • Spend Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transaction Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations328
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations26
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier