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Dynamics 365 Logo

ERP and CRM applications from Microsoft

Dynamics 365 Reviews - Page 5

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5,775 reviews

FA
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Fırat A.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Build customer relationships on solid foundations.

Reviewed 2 years ago

This is a great instance of an enterprise CRM that is intuitive and easy to use. First, the CRM is intuitive and easy to use. The user interface is very simple to navigate and provides a very clean, professional look. The Dynamics 365 CRM provides great value to the user. It has great features such as campaign management, sales tracking, customer relationship management, social media marketing, and more.

Pros

I have been using 1 year Dynamics 365 for a while now. The ability to easily create and send emails, access CRM from your mobile device (using Google Chrome) and integrate with Google Sheets is very helpful. The integration with Google Sheets is particularly useful, as it allows you to tag certain people in a spreadsheet, which has proven to be very helpful in managing who is able to view KPIs from a specific report.

Cons

In general, it worked stable and did not cause any problems, we were quite satisfied, but I think that if the pricing policy was a little more appropriate, it would be more demanded.

ST
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Simon T.

Internet, 51-200 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dynamics 365 is a great software designed to your businesses unify its processes

Reviewed a month ago

Its great it gives us comlete the picture of whats happeing in the business and helps us to analyze data and make meaningful improvments

Pros

Built-In Analytics helps us to make more informed and data driven decisions

Cons

Its a little more expensive and compicated than other but still has lots of benefits over other software