This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
e-automate Pricing, Features, Reviews and Alternatives
e-automate product overview
What is e-automate?
e-automate is a cloud-based business management solution for companies that support, sell, and service technology products, such as office equipment, banking equipment, and two-way wireless. The platform covers accounting, contracts, purchasing, inventory, sales, customer service, and more.
Key benefits of using e-automate
• Service call assignments are recommended based on each technician’s qualifications, and calls can be reassigned as necessary.
• e-automate’s accounting tools allow users to manage receivables and payables, bank and subsidiary ledger reconciliations, general ledger and journal entries, deferred revenue recognition, and more.
• Self-service capabilities let customers log service requests, audit tickets, order consumables, enter meter readings, and pay invoices online.
• Minimum and maximum inventory level setting can be set automated based on historical usage, and purchase orders can be created automatically when reordering is required.
Typical customers
Platforms supported
Support options
Training options
e-automate features
Functionality
3.6
/5
5
Total features
124
8 categories
Most valued features by users
Functionality contenders
e-automate users reviews
Overall Rating
3.4
/5
5
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.75/10
1
2
0
2
0
Overall rating contenders
JESSICA A.
Business Supplies and Equipment, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
All in all I like eAuto and believe it serves its purpose within a business
I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.
Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.
Muhammad Ibrahim M.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system.
The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.
Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended
Todd D.
Computer Hardware, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver.
There is very little I can express about what I like about this software.
Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it.
Farhan Q.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
The overall experience has been good. The software keeps everything in place for us to go back and forth and review.
The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.
The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.
Carrie E.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The software is very industry specific which is good.
Accounting firm did not like the software at all. When the business had to close we are still expected to pay for support each month since the support is an annual fee. Ridiculous. Plus we cannot get into the software for accounting purposes. If your a business that is struggling keep all of this in mind.
e-automate FAQs and common questions
Q. Who are the typical users of e-automate?
e-automate has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does e-automate support?
e-automate supports the following languages:
English
Q. Does e-automate offer an API?
No, e-automate does not have an API available.
Q. What other apps does e-automate integrate with?
e-automate integrates with the following applications:
Avalara, Naverisk
Q. What level of support does e-automate offer?
e-automate offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base
© 2010-2022 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.