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Easy Storage Solutions Pricing

Pricing overview

Value for money rating

4.8

/5

659

Price starts from

65

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $45 per month.

What users say

The fact that it's very user friendly, tech support is amazing and a good value for the money.
Excellent customer service, great price for what you receive, they handle all aspects of property management: payments, rental, customer service.

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Reviewers who mentioned pricing said:

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Corky H.

Verified reviewer

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been with Easy Storage 4 years

Reviewed 4 years ago

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about...

Pros

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

Cons

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

RH
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Richard H.

Warehousing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic!

Reviewed 3 years ago

GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.

Pros

Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.

Cons

Setting up customer accounts took time but that was expected. After that. It was a breeze.

JT
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Jill T.

Commercial Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The perfect management solution for a small storage unit facility!

Reviewed 5 months ago

I am so thankful for an affordable option for my small business. The others I looked at were unaffordable, and I find that Easy Storage Solutions does everything that I need, and each time I reach out with a question, it is answered quickly and professionally.

Pros

I appreciate that there is a management option for a small storage unit facility that is both robust and affordable. It does everything that I need it to do to keep my facility running smoothly, saving me so much time, and allowing me to offer convenience and professionalism to my customers.

Cons

Occasionally I will run across something that I feel could be a little more user friendly or convenient, but for the most part nothing really jumps out. It is usually just a matter of using the help feature or emailing support, and figuring out how to accomplish what I set out to do.

TS
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Troy S.

Warehousing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The folks at Easy Storage are Great to work with, They are quick to make improvements.

Reviewed 5 years ago

A cost effective service that we can operate in house or remotely, and that provides us with all of the important information our facility requires. It is updated on a regular frequency, with zero to very little down time. Basically its a system that's there exactly when you need it, and with the Gate and Payment interfaces, you will struggle to beat it for the money.

Pros

Ease of use, Full Featured, but probably for us one of the top features, being able to adjust and change our own site map without paying for or waiting for changes. Updates are automatic, being cloud based you get everything as they change it, and most everything so far has been for the better. Some features we do not use at our facility, but it does not hinder or interfere with our daily use.

Cons

This will probably only relate to a few, but our state charges sales tax on Storage, if a tenant makes a multi month payment, the system will not calculate the tax accurately, it's off, we understand how it does it, we just can't seem to convince them that it's a bit annoying. Also, we would like to have the ability to create custom reports, they have a good selection of templates, however "we" know what "we" need, it would be nice to just get that information and not excess information. I realize that is probably picky, but they asked for Con's.

JP
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Jeff P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 11 years ago

Columbus Storage has been in business for 9 years. We have two locations in central Indiana and are family-owned. In our market there is a large company with 5 locations in my backyard and over 500 locations in 3 states. We needed to compete on a level playing field. Our competitor has a web presence with 2 key elements that allow customers to rent units and pay online. We started a search to...

Pros

No pros were added to this review

Cons

No cons were added to this review

RS
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Robin S.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have an 82 unit storage facility and found Easy Storage Solutions during a Google search.

Reviewed 5 years ago

It was very easy to set up and work with. I like that it sends out notifications with invoice information and lockout notices automatically. I can log into my account from my phone and view customer profiles and even make payments and set up new customers. It has several report features that help with keeping track of customer payments, lock outs, late payments, collections and financial information...

Pros

I don't have much of a profit margin and they were very reasonably priced. It is the first facility I have owned and they were willing to answer questions about rentals that didn't even pertain to the software. They are always easy to get a hold of when I have a question or concern.

Cons

The software does not allow me to keep track of my expenses and does not integrate well with other bookkeeping software. It also keeps recurring billing going after move out if you don't go in and manually turn it off. Why would it bill on an archived customer who is no longer renting a unit. I feel like all of that should automatically stop once the tenant moves out and is archived.

Vendor response

Hi Robin! Thank you for your feedback! We appreciate it! Please give us a call when you have some time and we can help you resolve the recurring billing issue! As for Quickbooks we are working on this as well!

NY
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Nikoletta Y.

Self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super grateful I found EZ Storage! BEST (and cheapest!) for small-mid properties.

Reviewed 5 years ago

Made it super easy for me to take over the management of 3 RV Storage lots. Saves us time since more than 1/2 our customers now pay automatically, with a low flat-rate Card option. Excellent support when needed (which isn't often since it is so easy to use). Beautifully simple program reduces stress in my life (which takes more skill to create than the over-complex, clunky programs!).

Pros

Easy to learn... beautifully SIMPLE! Always fast support... super friendly people & they really respond to suggestions--the program keeps improving. I especially love the check 'batch' deposits, with our smaller business we don't need to close out each day, can just batch the payments at our convenience. Super easy low flat fee for Card payments, more than 1/2 our customers now pay automatically (awesome). Letters are easy to create & customize, and it's easy to email letters, reminders, & receipts. We now only print & mail Liens, saving time & paper. I've used other programs and found them complicated & visually too 'busy', this one earns its name of Easy.

Cons

I would design some reports a little differently, to put more data on a single page. That's about it.

MC
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Mark C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best thing I ever done

Reviewed 6 years ago

I have owned and ran a small self storage facility (110 units) for about 9 years. I had always done my bookkeeping and billing with a simple computer based software program and excel spreadsheets. I had a paypal button on my web page that would allow tenants to pay online and then I would manually enter payments to my software and spread sheets. This was time consuming and confusing to anyone else...

Pros

Easy to use, online based, capability to have multiple access it at one time, great interface with credit card vendor.

Cons

Dont back up to my computer

Vendor response

Thanks for the review Mark! Because we have all that data backed up on multiple secured servers we've tried to take that headache away from the storage owner to always be worried about losing your data. Instead we take the headache for you and save the time to do constant backups.

GR
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Gary R.

Warehousing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Value, Great Support and Easy to Use

Reviewed 4 years ago

When I came they had 3x5 cards, yellow pads, preprinted contracts and a rolladex. Every sign up was an effort and the reporting and monthly collections and lockouts were not consistent. When we implemented the software we saw immediate results. we went from 65-70 occupancy to 95-100%. Our policies on collections, lockout, unit disposal and rental was improved to near perfection. very happy with our results.

Pros

Ease of use It is a very intuitive software. I am a software engineer and I can safely say that I understand the difference between easy to understand and "you need to be a geek" Another great benefit is the support. Like all software there are issues that even I cannot solve. One call and they take over the drivers seat and fix it every time. Great service.

Cons

I really like everything about it but if I have to make a comment I would say that they could work on making it more customizable in its reports and outputs. Its good now but it could be better.

JG
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Jay G.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall I've had a 5-Star experience with Easy Storage Solutions.

Reviewed 5 years ago

I recommend Easy Storage Solutions for small operators who want a flexible, easy to use management platform that is mobile, cost effective but has excellent customer support.

Pros

The features that distinguish ESS for my needs are the competitive pricing for small facilities, the full automation of leases and rental payments, and the fully web-based platform. The fully web-based software means I can perform all functions using any Internet-connected device. In fact, I do almost everything on my smart phone. With the previous, more expensive product, I could do so some things on my mobile devices, but many functions required me to be at my computer. Since my faculties are unmanned and I'm always on the move, having everything available on my phone is essential.

Cons

There are some limitations to the software I would like to see improved. For example, if I make a mistake and fail to credit the customer for their security deposit upon move out, there is nobqay to correct that mistake in the financial records. Fortunately they are eager for input from customers about needed improvements (moreso than the larger company I was with before). They make improvements regularly without creating a need to re-learn the software.

CM
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Connie M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to learn and teach others. Love the program and the cost compared to other programs is great!

Reviewed 5 years ago

Ease of use. Converted this facility to Easy Storage from a 3 ring binder. It was not an easy task to do, but tech support helped me through each step.

Pros

I love the easy use of this program. Even people who have no computer experience can use it. When I was searching for a program to update the 3-ring binder system that the owners had for their storage, this one made the best impression on me. As the owners had no clue about how to use storage software, and to be honest neither did I. But this one was an easy learning curve for us all.

Cons

I would like to have the option to change the date payment was made. We still have some customers that have not switched over to the new monthly recurring billing on this software. So when their payment comes out of the old CC processing, I can't change the date the payment was made to make our cc statement match.

DS
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David S.

Self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good experience overall , not happy with the monthly cost rising from $34 to $59 however.

Reviewed 5 years ago

As listed in my pro comments

Pros

Customers can help themselves and make payments, This gave back much time spent accepting payments. Ability to take credit card or customer able to pay with credit cards. But it is very expensive and adds up over a year.

Cons

My General web page is dull and uninviting and some photos need to be changed. Recent software changes did nothing to make working the software glide. Rather its an all over the page to up and down side to side mouse search party to use the software. Can't see half the page due to layout. Bookkeeping also does not have the diversity of reports available that I need. Printing copies or pages, reports, or customer demands of records is also tedious.

Vendor response

Hello David! We can help you change your pictures and make your site a little bit more exciting! Feel free to give us a call! Thanks!

MB
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Mark B.

Verified reviewer

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value Available for Small Business Owners

Reviewed 4 years ago

ESS has transformed my business. Since I switched to ESS (along with the call center they offer), I have been able to purchase additional properties. I am no longer dealing with the issues I had from the previous software I used, not dealing with the day to day calls from customers, and now focusing on expanding my business.

Pros

The customer service is easily the biggest pro for ESS. I cannot speak highly enough about the level of support I get from the entire group regardless of the issues. The pricing is extremely competitive, and the website they put together is professional looking, interactive, and easily customizable. Excellent, excellent product.

Cons

No real major cons that I have found thus far. Software does everything I would like it to do. Would like to maybe see a few more customizable reports, such as the ability to do trailing 12 reports rather than just yearly revenue. The info is there and you can pull it, but would like to see a customizable field.

AM
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Alan M.

Warehousing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best software for managing small to medium Self Storage Units

Reviewed 4 years ago

It enabled us to keep on top of delinquent payments like never before.

Pros

The ease of use and all the features that a small self storage operator needs. It has separate logins for sales people that gives them just what they need to take payments and contract new units. The automatic payments are a big time saver. The numerous reports tell you everything at a click of the mouse. The website allows people to rent a unit without ever calling us. I could go on and on, but all that you get for a low reasonable price is incredible.

Cons

Nothing. Any time I had a question that I couldn't solve with their online help and tutorials, they are always available by phone to help. You actually talk to a REAL PERSON.

TB
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Terry B.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Positive Review for Storage Unit Software

Reviewed 6 years ago

We purchased this software about two years ago to help operate our storage company that has over 100 units. As we have several other companies, two of which are over 30 years old, we have had our share of software to either help run the actual company or to run our many pieces of equipment within the various companies. Although I have never given a recommendation about any software we purchased, I feel it is appropriate to say that this software has been absolutely perfect and that it works way beyond what we were expecting. One last comment. My staff has made a couple of minor recommendation to the software staff and they made the adjustments while on the phone.

Pros

Very powerful program. Very reasonable cost. Called three times in the past with questions and questions were answered immediately. They must never sleep.

Cons

No cons whatsoever.

IV
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Isaiah V.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent Option for Small Storage Facilities

Reviewed 5 years ago
Pros

The User Interface is easy to use with the site map. The functionality brings most of our reporting into one place. They have the best Customer Support I have experienced in any software I have had to use, and the updates to the manager access has made the software much more user friendly. Our tenants have communicated that the love the functionality they have from the tenant portal. The cost makes it feasible for a small facility to implement and manage their facility without costing to much.

Cons

The setup took a little while to get the map laid out properly. some of the functions take a little more of a learning curve than I feel should be expected. Some functions that are available through more expensive solutions are not available, but the cost is much better

LB
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Larry B.

Consumer Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive, Inexpensive, & Outstanding Support

Reviewed 8 years ago
Pros

Easy Storage Solutions is an intuitive, easy-to-use management system that our property implemented with minimal effort and training for our staff. It has changed our business in many, many ways such as reduced delinquencies, better inventory management, and revenue management. Having email and text messaging channels INCLUDED with the software at no additional cost is a huge add that we use regularly. Inquiries for support are almost always opened immediately and responses received within a couple hours.

Cons

There are some small challenges with data fields that we cannot edit such as number of days past due. The software does assume a due date of the 1st of the month, which we do not have so it presents some small barriers to full utilization of the functionality available. There is no user-level access so everyone has access to all information and reports. In facilities staffed like ours, that is a challenge because staff can see all overall financial activity.

NY
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Nikoletta Y.

Consumer Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Truly the best for small business, love it.

Reviewed 7 years ago
Pros

I checked out about 20 different self-storage software products--it was overwhelming. I just wanted something easy to use for our smaller business (120 spaces), cheap, and that made credit card payments simple. Easy Storage Solutions is it! They have the cheapest flat rate for credit cards; I learned the system just by using it, no complex manuals needed; I get immediate friendly tech support pretty...

Cons

Not much. They've taken my past suggestions and added them to their list of ongoing improvements. The only thing I'd like to see that I haven't already suggested, is I would arrange the main screens a bit differently; I have some design ideas that I think would make it even easier.

CB
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Chris B.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, affordable software program for small storage units business owner.

Reviewed 6 years ago

We started out with 10 storage units, but when we expanded to 50, I knew it was time to get some outside help because Excel just wasn't cutting it. The things we love about this software: 1) our customers have their own accounts, so they can look at their information at any time, 2) our customers can pay online (this has been really helpful for our out-of-town customers), and 3) this software does the invoices for me (which saves me hours of work at the end of the month)!! Also, like that we can update from anywhere: our phone, laptops, tablets, anything with an internet connection. We can see easily which units are available or closed, whereas before someone had to check the Excel file at home. This software is a true blessing, and we are glad we switched over!!

Pros

1) online pay 2) makes invoices automatically 3) texts customers payment reminders 4) easy to access

Cons

I'd like to see an option, with a clear easy tab that show what money is being taken in and what money is being taken out each month. That would make my life easier!

JB
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Jana B.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great for our needs

Reviewed 6 years ago

We took over a company that already had this software in place. We received very little, if any training, and it was easy to figure out and we keep discovering more and more reports available online that gives us invaluable information. They are consistently updating their program and trying to make things even better. They have been pretty good to answer our phone calls and get us the help we need in a timely manner also.

Pros

Easy of use and the cost.

Cons

The fact that you can't add and delete entries with whatever date you want. The date is always current, so you can't correct errors too easily without it looking a little confusing.

SC
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Steve C.

Consumer Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Happy with Easy Storage Solutions

Reviewed 7 years ago
Pros

I used to use SiteLink. Good program but costly. A lot of bells and whistles I didn't really use or need. Then I switched to WebSelfStorage. The price was right but I found it difficult to use at times. It wasn't very intuitive and making certain corrections was nightmarish. I wanted to customize certain things but the option didn't exist. WSS only works well on Internet Explorer with a fairly...

Cons

I haven't run into anything that doesn't meet my liking.

MP
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Mitchell P.

Warehousing, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great service for the money

Reviewed 5 years ago

Easy way to manage my biz...

Pros

Price point is rite on, and seems easy to use, very customizable, people are great to work with too.

Cons

What out! These guys are shady.... storage units near me is a good way to get ripped off. Read ALL the fine print.

Vendor response

Hi Mitchell, We're sorry for your confusion about that service. Easy Storage has had a lot of requests from our clients that wanted help finding potential tenants, so we (Easy Storage Solutions) started an opt-out service to list all facilities that use our software on our Nation Wide Search website called, "Storage Units Near Me" Storageunitsnearme.com. We don't charge for leads, all leads are...

AR
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Anonymous Reviewer

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolute "Must Have" for any Self Storage owner

Reviewed 5 years ago

This software is my most valuable "employee", simply could not run my business without them.

Pros

I simply could not run my business without Easy Storage Solutions. The features and ease of use are ideal, service is exceptional and the team is constantly releasing updates to make the program more intuitive and improve functionality. Exceptional software at Any price....and affordable enough for even the smallest "Mom and Pop" operation.

Cons

No cons were added to this review

DL
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Don L.

Facilities Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good company for the money.

Reviewed 4 years ago

At first I was nervous about getting involved with another software company after selling my business of which I purchased over 50000.00 in software and continual costly updates. Needles to say easy storage solutions has worked very well for me as in labor cost and accounting along with ease of use.

Pros

The ease of use, no employees needed, it seems to be updated regularly.

Cons

At first the company was hard to get issues resolved but that seems to have improved, such as phone calls.

LO
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Larry O.

Warehousing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Easy to Use

Reviewed 4 years ago

I looked at a lot of different programs when we were starting our 1st storage facility. Everyone was very expensive and did not provide online renting. Start up expensive and ongoing also costly. We were up and running very quickly and integration to processor and gate was an ease.

Pros

The software is very quick to learn. Our customers comment on how easy it is to rent online.

Cons

No clear way to put recommendation in Que for changes that would enhance program