We are a 48 thousand square foot facility with over 400 units including outside storage. We have used QuickBooks for 17 years. Being "old school" we wrote payments on paper, gave copies to the bookkeeper and she posted payments to QuickBooks. We continually had posting errors, report errors. etc. Then the real nightmare happened. We lost 6 months worth of client payment history due to human error. We spent several months and thousands of dollars to rebuild the QuickBooks customer history. We decided then that we had outgrown QuickBooks and started looking for Web based software.
Being very cautious, we spent the next 4 months talking to self storage companies. That is when we found Easy Storage Solutions and owners Jimmy and Ken. These men were so impressive and so knowledgeable, we were convinced that their software was the solution to our massive problem. Not being computer savvy, we needed something easy. Over the next several weeks/months Jimmy spent hours on the phone with us, patiently guiding us thru set up and transferring our customer base to the new software. The continued phone support we receive is fantastic. The system is so easy we no longer have a separate bookkeeper, we can do it ourselves! The reports in the software are all we need.
Credit cards was another plus to the software, it does everything for you. We did not accept credit cards until we started Easy Storage Solutions. We now feel in control of the business records, with all the information we need at our fingertips. We could not be happier with Jimmy and his team, we put these men to the test with all the help we needed. Finally our bookkeeping problems are over, we will never have to worry about loosing customer information using Web based. We can with confidence recommend Easy Storage solutions for great software and customer support. Thanks for everything!
Ease of use