Most popular features of all Operations Management apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
24 reviewers had the following to say about ECAT 's features:
Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,
Pros
It is very intuitive and simple to use. No real training required for the users.
Cons
Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.
Pros
Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.
Cons
Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Ease of access to my compliance reports and the ability to forward them as needed.
Pros
I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless.
Cons
ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Good, professional tool to support day to day work
Pros
Easy access from anywhere where you have an internet/mobile data access.
Cons
No access/delays where low mobile coverage
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Hi Andrej, thank you for sharing your experience with us. While you have only been using it for a short period of time, I hope you have seen the time saving advantages of the system. While the app can be used with no internet connection, it does require one when submitting an audit to connect to the cloud. As soon as it does this it will update the app with any changes, as well as displaying your results instantly on the Dashboard. However, if you find that you have a poor connection when trying to submit, the audit will be safely stored on the device until you find a better connection.
Thank you reviewing ECAT and if you have any further questions, please do not hesitate to contact us.
One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.
Pros
Can be used as a compliance tool as well as monitoring standards.
Cons
Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further.
Thank you again for your kind words.
Pros
Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.
Cons
Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The ECAT team were able to modify a complicated paper system on site and convert into a seamless custom digital system
Pros
The ease of use on the mobile app, speed of updates and reports
Cons
Haven't had any issues that would deter me from using the ECAT software
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
No more completing reports on paper and the archiving of data online was very benefical
Pros
Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service
Cons
Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Compliance control of established processes
Pros
Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Receiving the audit reports quickly I can solve the issues almost immediately.
Pros
I can control issues with the pie charts which could give us information what area needs to be improved.
Cons
Compare to any other audit software I find Ecat very good I don't have any problem with it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.
Pros
The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.
Cons
Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Excellent. Very good customer service, very prompt in replying to queries.
Pros
Very easy to use, customer friendly, reporting very good
Cons
Can be difficult to set up initially with the different entities etc
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Quick, easy, flexible tool to help me do my job!
Pros
There are key areas of safety compliance I need to check routinely as I visit an operation.
Cons
We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system
Pros
ECAT offer a user friendly app that works across mobile platforms.
Cons
We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
All the clients from the account requested a direct access in order to brief the ultimate receiver of the services professionally and in real time.
Cons
no issues detected overall through the whole process
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Getting up to date detailed survey information on our existing building stock and getting overall estimates to maintain same.
Pros
Ease of use, ability to print costings to excel sheets and being able to view numbers of buildings surveyed.
Cons
Not being able to re enter and update completed tasks.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
A simple to use productive product that provides full auditing trails without the need for paperwork.
Pros
The ease of access for users is brilliant and can be used anywhere within our business.
Cons
Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Beaumont Hospital have been using Ecat since 2013 Since commencment using the platform created by Ecat for the Hygiene Services within Beaumont the developers have created a bespoke auditing system to suit the requirements of the end users.
Pros
The layout and format is very user friendly and provides not only written documented evidence but also picture evidence that identifies appropriate and inappropriate performance that is used for training purposes within the hospital for key stakeholders ie Nursing , Health Care Assistants and cleaning staff.
Cons
There is nothing to dislike about the software.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Pros
The app is reliable and easy to use.
Cons
The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It gets rid of paperwork and is more efficient.
Pros
It is quick & easy to use.
Cons
Because we always have new products it needs regular updating. Not really and ecat issue more from our side.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
