ecomdash Features

ecomdash

Multichannel inventory & sales order management web software

4.0/5 (65 reviews)

ecomdash Feature Summary

  • Dropshipping & FBA order routing
  • Complex inventory - kit, bundle & build
  • Sales channel reporting
  • Email sales templates
  • Unlimited backend users
  • Distribution management
  • Order processing
  • Inventory tracking
  • Order management
  • Shopping cart
  • Multi-warehouse management
  • Demand forecasting
  • Multi-channel management
  • Integrate eBay, Amazon, Rakuten, Sears, Etsy, Shopify & more
  • Tracking features
  • Stock management
  • Communication management
  • Shipping management
  • Automatic notifications
  • eCommerce API
  • Receipt management
  • Inventory management
  • Inventory optimization
  • Near real time updates
  • Multi-location
  • Work order management
  • Data synchronization
  • Prioritizing
  • Search functionality
  • Third party integration
  • Shipping label
  • Purchase order management
  • Custom development
  • Supply chain planning
  • Activity dashboard
  • Activity tracking
  • Reporting & analytics
  • Email marketing
  • Template management
  • Promotions management
  • Campaign management
  • Distribution & supplier management
  • Schedule email campaigns
  • Create user restrictions
  • Email alerts
  • Multichannel integration
  • Full cycle visibility
  • Product & SKU mapping
  • Sales orders
  • Sales reporting
  • Accounting management
  • QuickBooks Online integration
  • FBA fulfillment
  • Route multichannel orders
  • Multichannel listing tool
  • Variant products management
  • HTML templates
  • Bulk updates
  • USPS return labels
  • Print pick lists
  • Multi-carrier solution
  • Shipping discounts
  • Batch printing
  • Notes
  • Assignment management
  • Purchasing management
  • Shipment tracking
  • Inventory forecasting
  • Sales trend monitoring
  • Tax management

Operations Management Feature Comparison

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Audit Trail (152 other apps)
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Compliance Management (175 other apps)
Custom Fields (163 other apps)
Customizable Reporting (222 other apps)
Data Import/Export (222 other apps)
Document Storage (169 other apps)
Inventory Management (187 other apps)
Inventory Tracking (183 other apps)
Invoice Management (164 other apps)
Monitoring (173 other apps)
Multi-Location (155 other apps)
Real Time Data (196 other apps)
Reporting & Statistics (191 other apps)
Third Party Integration (194 other apps)
Workflow Management (191 other apps)

Competitor Feature Comparison

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ecomdash Feature Reviews

25 reviewers had the following to say about ecomdash's features:

Andy Sollofe

Ecomdash - work in progress

2017-03-21

Areas that need improvement are listing to channels, automatic price changing on channels, business rules to allow product data to be manipulated easily.

Pros

Inventory management Supplier management

Cons

No variation listings No business rules to combine data Can be a little slow at times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering ecomdash

Been with them for a couple of years and they are going in the right direction

Source: Capterra
Helpful?   Yes   No
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Lindsey Roe

ecomdash has completely revolutionized the functionality of our warehouse!

2018-01-26

After months of researching and interviewing companies for the best software solution, we chose ecomdash. That was over a year ago now, and we've never second guessed our decision. It provides all the functionality we need to keep our business operations organized and centralized.

Pros

From inventory management to listings to shipping - ecomdash does it all.

Cons

Customization. I wish there were a few more options to customize the look and functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Edward Pittman

Overall Opinion

2018-04-07

If they do elect to go down that road I hope they maintain a basic functionality for us who just inventory control which is our primary reason for using them.

Pros

Its is priced right for what you get. Inventory management has never failed us which is the primary reason we use it.

Cons

It caused our site to be blank for all sub -categories and took us 3-4 hours to correct. ecomdash worked with us to make certain eBay would not have the same issues when updating listing, but it took them to update their API with eBay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Jason Boltz

Great Company To Work With! Excellent Software and always improving!

2016-09-29

It is the most User Friendly inventory management software I tried.

Pros

Features included: Inventory Management, Order Management, Fullfillment Management, Quickbooks Integration, Accurate Listing Ability, from DAY 1.

Cons

Really Nothing. I can't say there is anything bad about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ecomdash

Try it!

Source: Capterra
Helpful?   Yes   No
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Harry G. Garcia

A very honest and competent organization

2018-05-13

Pros

A great team of real people.

Cons

I was unable to complete an api integration with a supplier for reasons beyond my control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Huong Tran

Great experience for our small e-commerce store

2018-06-12

We are a small e-commerce store with a small amount of team member, and inventory takes up a large part of our time, especially when we run our store on several channels, like Wordpress WooCommerce, Amazon Stores, drop ship vendors.

Pros

EComdash is super easy to work with and it helps us-- a small e-commerce company with several channe

Cons

Like for reporting function it shows several that all sounded the same but I don't really know if the things I need will be inside of until after I run it and wait for 5 minutes until the report is ready to see if I actually ran the right report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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AKshay Agrawal

High quality inventory management software

2018-08-15

Pros

It is a very good inventory management software for small and midsize firms.It is also easy to use software.

Cons

It is mainly for small and midsize firms, should also enhance it for large firms. otherwise it is a good software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Sonam Agarwal

Really good inventory management software

2018-08-10

Pros

It is a inventory management software which provides end to end solutions.It is good for small and midsized businesses.

Cons

There is nothing which i dont like about this software. Just that they should add features to target large firms aswell.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Laurren Schmoyer

Excellent Customer Support

2018-06-09

We were using another inventory management system which had poor customer support and few training videos.

Pros

You schedule a time and they follow through and call you back.

Cons

We have only used Ecomdash for a few weeks but any problems we have had the customer support team was able to solve.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
( company, 11-50 employees)

Very exhaustive order process software

2018-03-30

Pros

Thanks to Ecomdash, you access many features that make the order management better: the ftp synchronization will allow you to know the inventory of brands/distributors, same thing with EDI.

Cons

It can seem a bit too complex as there are so many features and you may not use them all - the UI is not so good (many windows) but you have to get used to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Sean CLC

Great Product for the Price

2018-08-13

Pros

We have had a favorable experience with Ecomdash. The inventory syncing is reliable and order management is pretty seamless.

Cons

There is sporadic periods where the software has significant lags (especially in the shipping GUI). This reduces productivity and can be rather frustrating. We would also like to see future enhancements to include more sorting capabilities with regards to the shipping GUI. If they can enable the tags to display (and be sorted) then we would have more control over the shipping process which would further increase productivity. Also the tags displayed could empower us to quickly manage another internal process. This issue may be more specific to our needs but it is the short coming for our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Patti Kappauf

Great for the price point

2017-08-28

We don't get much value out of the listings upload capability to our multi channels.

Pros

It has inventory management for multiple channels and a PO system to track COGS ordered and received.

Cons

Some reps struggle to understand the question and don't confirm (like they have not used an inventory system in addition to not being able to understand their own system to answer questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Terry Locuson

Incredible Inventory Management Software

2015-11-19

Pros

And in addition to synching, you have really great accounting reports like COGS, sales tax, etc. - real time savers!

Cons

In ecomdash, it's much faster to upload your data via csv file.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering ecomdash

Don't put it off. Get started today! You'll be so glad you did!

Source: Software Advice
Helpful?   Yes   No
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Adriahnna Curry-Letourneau

Truthfully, not worth the price

2018-09-19

Pros

We didn't have a software program tracking our warehouse inventory before ecomdash, but now we do!

Cons

Since we've been using the software, we've had several glitches causing hiccups in our inventory counts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Bill James

Runs smooth, any minor problems or concerns are addressed promptly.

2018-02-15

Balancing inventory when selling on multiple channels is all but impossible to do manually with any type of volume at all.

Pros

Some competitors only sync once an hour, if you are selling multi-channel this can lead to overselling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy Levy

Verified Reviewer

Professional & dedicated !

2014-12-24

Automated inventory synchronize between our eBay`s , Amazon and Bigcommerce stores has never been so accurate and simple!

Pros

Very easy to handle UI Super fast tech support System updates all the time (they created new features to my request in less than 48 hours!)

Cons

Non

Source: GetApp
4 of 4 people found this review helpful
Helpful?   Yes   No
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Anne Bodkin

Ecomdash is very intuitive to use and has strong customer support.

2018-07-17

Pros

I like the way you can link inventory from multiple sales channels in one database.

Cons

We're still learning how to use the program but so far I don't see any major shortcomings. If I had to say one it is a little confusing how a parent product is shown as listed on a storefront but the variants that we are actually selling are not listed on the storefront when they actually are being sold on these storefronts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Justin Thornley

ecomdash is great!!!

2018-05-17

I would recommend ecomdash to anyone needing full transparency of their inventory and/or wanting to sync inventory and shipping between multiple online sales channels.

Pros

Excellent customer service, I have spoken with multiple agents and they have all known the answer correctly and quickly. Inventory control Listing control Low stock control and alerts Integrating multiple platform shipping works great Everything is pretty straight forward

Cons

Along with a lot of great options comes a lot to learn. Not a bad thing at all, but just like anything, takes you a few days to understand how it all works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Lok Luong

Excellent product with exceptional technical support.

2017-10-13

Pros

It is very inexpensive inventory software and works well with all the selling channels we are currently using ( Etsy, Amazon, Shopify and Walmart).

Cons

When a order was cancelled from some market places, the cancellation info would not be posted back to the ecomdash and you have to cancel it manually on the ecomdash's order dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark S

Very good at keeping my inventory in sync across selling channels

2015-11-19

Pros

ecomdash is great for my business, because I have been enjoying using ShipStation and I needed a system to keep my channels in sync, without adding a lot of activity to my work flow.

Cons

It's a bit new, and there are vestiges of certain very niche markets that they must have created their software for initially, and I find that in terms of creating templates and imports, you can see a lot of specific fields that pertain to those marketplaces.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering ecomdash

I found that Linnworks was buggy and, at the time, it required that I keep software running on my desktop 24/7 to keep inventory in sync (to be fair, I hear that they are now doing this in the cloud). I moved on to using Brightpearl, which is an over-complicated accounting system which they are creating integrations for multi channel ecommerce, but most of the integrations were missing important features and didn't bring over important data. At the time I had given up on them, they couldn't pull in eBay Global Shipping Program orders correctly. If you choose Brightpearl, you may feel a bit overwhelmed and feel an hour of every day slip away as you click away to manually process the orders in Brightpearl, because they won't show up in I ShipStation until you allocate stock to the orders, then mark the orders to be shipped, and then at the end of the day orders that shipped have to be marked "invoiced". There were other areas that drove me bonkers and I had to constantly refer to documentation for things as simple as "Cancelling an order in brightpearl" because it depended on in what state the order was in, and which channel it came in on. So while I have yet to find a complete solution that handles everything exactly as I want, as a small online seller, I have found that ecomdash alongside ShipStation is working out the best for me. I spend a lot less time managing orders and completed orders (which is all of them from eBay, Amazon and my webstore) get into ShipStation promptly with my having to pull a bunch of levers for all of the orders as they come in. I've gotten my lost hour back, every day, from switching from Brightpearl to ecomdash. I've been using ecomdash for about 10 months now.

Source: Software Advice
Helpful?   Yes   No
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Stuart Cohen

Great Program with Definite Limitations

2017-03-21

But you need to ask the questions and not go in believing the bullet points on the landing page, then you can fit Ecomdash realistically into your workflow. The devil is in the details.

Pros

See above

Cons

See above

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering ecomdash

Great platform for a business with low or medium complexity. This is an excellent inventory management software. It has extremely limited listing and reporting capabilities, so you'll probably need to incorporate those into a different part of your workflow. Customer service does make up for many of the shortcomings, especially if you are new to this field.

Source: Capterra
Helpful?   Yes   No
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Majyk Stella

Perfect for me

2018-03-03

Ecom Dash has way more goodies than I currently use.

Pros

Fast answer to questions Reasonable price keeps Ebay and Etsy inventory sync U tube has instructions Responsive to request I need

Cons

Learning keeps me on my toes Last time I checked there is no one working weekends Changes to the site often have me "relearning" my way around

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Alex Okin

Verified Reviewer

for the price you can't beat it, but it lacks speed and ease of use

2017-12-08

Pros

There are a lot of features in this app- it has tons of marketplaces integrations although not totally integrated. for the price, there is nothing like it out there - although many other companies are now offering what they do.

Cons

Pushing the data to the integration and displaying the data, rather than interacting with the data is still considered an integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
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Rob Neumann

So close to being awesome

2017-10-06

Look, if you understand what marketplaces need to have listings post and all you need is basic inventory control, this is a 5 star product.

Pros

Easy to handle sku differences across selling channels Excellent organization of inventory Purchase Orders are easy to make Best value for the money

Cons

Support is deplorable when you have an issue - Issues can take weeks to be answered and sometimes are still not answered properly - Not yet capable of posting new products to Amazon (You have to upload yourself and then download inventory into ecomdash) - Tedious creation of product groups (size/ color variations) which only post on eBay and Shopify (and supposedly Walmart but so far not successful with that despite asking for support over a week ago)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Umar SS

Exceptional Customer Service make Ecomdash a winner!

2018-03-21

Pros

It is a great platform for entry and mid-level business who are expanding to multiple marketplaces. Took us a little while to figure out the platform in the beginning and the only reason we didn't switch was because of their exceptional customer service. Would like to mention team which has been great and has helped us in resolving all our issues promptly. They have added lot more videos in 2018 which definitely help a lot.Overall ecomdash is a great value for the money and hope they invest more in providing additional functionality.

Cons

Although it does a great job in syncing the inventory but listing products to various marketplaces is still very painful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more