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Alcumus eCompliance vs MasterControl Quality Excellence Comparison

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Overview

Alcumus eCompliance Safety Software is a cloud-based safety & compliance management solution that empowers your front-line...

Category Leaders

MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(20)

5

4

3

2

1

12

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.5

(84)

5

4

3

2

1

47

32

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Excellent filling system of safety documents. Great software to do hazard assessments.
The eCompliance customer service has helped me through the entire implementation. Great product and I recommend to all our clients.
Overall very happy with my Ecompliance experience, we get great service from our account manager.

Pros

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.
It is a great, user friendly and easy to use software. Having different modules really helps in using a single platform for all the GMP requirements.
This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.

Cons

I found that there were Some things hard to use and also some things were hard to access and make changes.
Sometimes, it is difficult to maintain a database of self-defined hazards, and controls, which makes it time-consuming to add those individually to other HAs, if being conducted.
No quick links on pages, always have to return to a main menu to get to sub menus.

Cons

When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.
Requires very skilled and trained employees to execute the daily business processes. Lack of design / GUI customization.
Finding information on how to configure the module was a bit difficult.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features24
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Certification & Licensing
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Multiple Projects
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Occupational Health Management
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Total features84
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Certification & Licensing
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Multiple Projects
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Occupational Health Management
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alcumus eCompliance vs. MasterControl Quality Excellence

See how Alcumus eCompliance and MasterControl Quality Excellence stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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