EFI Pace Pricing, Features, Reviews & Comparison of Alternatives

EFI Pace

Business management software for the printing industry

2.13/5 (8 reviews)

EFI Pace overview

What is EFI Pace?

EFI Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more. With EFI’s customer relationship management (CRM) solution, employees can capture and store customer information as well as track their activities.

Managers can utilize the built-in financial management system to handle accounts payable and receivable processes, process bills, and generate income statements. Using the EFI Pace shop floor data collection module, administrators can capture and review the production information in real-time to measure job costs. The application also allows users to create job estimates based on customer-provided information and add corresponding shipping details to completed jobs.

EFI Pace offers an API, which lets businesses integrate the system with various platforms such as Cross Media, MarketDirect, Metrix, PrintFlow, PrintStream, Fiery, Kodak Prinergy, Sage 200cloud, and more. Other features include workflow management, reporting, inventory management, custom templates, payroll accounting, and data import.
www.efi.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
EFI Pace screenshot: EFI Pace business IntelligenceEFI Pace screenshot: EFI Pace data collection task ListEFI Pace screenshot: EFI Pace estimate price summary

EFI Pace reviews

Value for money
Features
Ease of use
Customer support
  2.0
  2.1
  2.0
  3.0
Brian Baarman

Pace is really great software. Easy to install and use. Very intuitive.

Used daily for 2+ years
Reviewed 2017-05-15
Review Source: Capterra

Pros
All the data is normalized. Access times are super quick. Screen changes are near instantaneous. It's super easy to find fields in the database and write reports for data mining. Support is great. Everything is customizable. You can build your own queries and modify data in query lists that you build. All the data rules apply to your queries just like they do in all of Pace. You can push reports based on events or times. Integrations are comprehensive.

Cons
The rare bugs found get fixed too slowly. The user's group meeting is in January which makes it hard for those in accounting to attend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Workflow management software

Used daily for less than 6 months
Reviewed 2019-01-14
Review Source: Capterra

Pros
Very complete solutions that has all the options available.

Cons
The software is very costly at time of aquisition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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James Rowley

Current user, user for over 5 years.

Reviewed 2017-03-04
Review Source: Capterra

We were an early adopter of this system. It was so cumbersome to develop, we didn't end up fully developing it until 2011, and we've been live on the system since 2011 to present. It's better than having no system, that's the best thing I can say about it... it's the bare minimum they expected it to be with way more perennial issues that aren't fixed. EFI is hard to deal with at times. They care about charging you as much as possible. There is no passion for the product, and very very few people at epace who I've met actually have any real knowledge of print. My worst experience with EFI was after a dispute they disabled our system temporarily, which brought us to our knees... completely unfair. The worst part about the system is the estimating module, which is essentially the core module. Plain and simple it's overrated. It takes much longer to do quotes The second thing that stinks is that the system gets very bogged down easily. The servers they give you are slow and can't handle more than a handfull of users. Hitting the refresh or recalculate button can take up to 15 seconds of lag time! You have to hit that several times per quote... it's terrible. The third thing I dislike is that EFI seemingly keeps bugs in their system and inefficiencies that are very easy to fix to either get you to customize the system or to have to keep paying for upgrades, keeping you hoping that they'll fix the bugs that keep screwing up your job tickets and estimates. Fourth, if you buy a module, there is a great chance they'll give up on it. I bought the CRM module, based on their demo, and it was so awful it wasn't even usable. They abandoned the module months later and I had to fight for a year to get a credit for a different module from them... can you believe that!? Then I switched to a different terrible module and they started developing the crm module again. I was also wowed by a fancy demo and a fast talking sales guy. Beware, the modules are very expensive and so are the monthly fees for support. Shortly after we bought the system, they raised all their module prices by about 20%. Overall this system falls so short of where it could be. The only reason they exist is because they've bought the competition... this is it. There is nothing EFI offers beyond a fancy demo. Estimates are very slow. The system is not smart and you'll find yourself over riding it often.. unless you pay big big bucks for customization.

Pros
It keeps great records. It's easy to pull up old jobs and basic lists

Cons
Slow and cumbersome. Not very customizable. Boxy. EFI is not fun to deal with. System just isn't smart and it costs way too much

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

Too Difficult to use and clunky

Used daily for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

I have seen no real benefits. We have more people doing estimating than ever before, because Pace is so clunky and takes so long to do anything, and they still can't all get the hang of Pace. The part of our company that still uses the previous outdated software that we had before Pace, can get jobs put in and billed in one-tenth of the time it would take to do in Pace. Literally. It is like buying an expensive Backhoe to drive through city streets, when a small Honda would work much better.

Pros
There are a lot of options in it; granted you have to pay big bucks to include any of them as different modules. If you simply run a cost-plus model with absolutely no specific prices quoted to customers, then this might work. The support team usually answers concerns.

Cons
Unfortunately, the varied options and features are so difficult to implement and understand that we have been attempting to use this software for 3 years now, and still are not fully implemented. The people in the trenches have no belief that it will ever be completely useable. The estimating module doesn't have a way to charge specific quoted prices to specific customers. So they offer the Price List Quoting module, which does not sync up very well with the estimating and production functionality. If anything is customized, you have to change it is two different places to be able to get it to run through your shop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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dave wells

I've had better

Used daily for 1-2 years
Reviewed 2018-03-05
Review Source: Capterra

Do headaches count?

Pros
Very robust and intuitive. Covers al lot of areas and would be a great asset to bean counters. Great for running reports- Customer service is helpful

Cons
extremely cumbersome and confusing. Hard to use. There is no flow to the program. I don't think the programmers actually talked to anyone that was involved in estimating when designing the system.There are better estimating programs out there

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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EFI Pace pricing

Pricing options
Subscription
View Pricing Plans

Please contact Electronics For Imaging directly for pricing information.

EFI Pace features

API
Activity Dashboard
Billing & Invoicing
Customizable Reporting
Inventory Management
Reporting & Statistics
Workflow Management

Activity Tracking (329 other apps)
Audit Trail (318 other apps)
Auditing (362 other apps)
Automatic Notifications (517 other apps)
Compliance Management (385 other apps)
Data Import/Export (390 other apps)
Document Management (316 other apps)
Document Storage (312 other apps)
Inventory Tracking (335 other apps)
Monitoring (301 other apps)
Real Time Data (340 other apps)
Real Time Reporting (300 other apps)
Third Party Integration (430 other apps)

Additional information for EFI Pace

Key features of EFI Pace

  • CRM
  • Discounts Management
  • Multiple Version Calculations
  • Production Options Evaluation
  • Purchasing
  • Shop Floor Data Collection
View All Features