ePS Pace Reviews

Creating estimates are easy while at the same time being very detailed, allowing for more accurate estimates while also speeding up the average turn time of our estimates.

The only issue we have found is that certain parts are very cookie-cutter which may not work with every business, so workarounds have to be made to get the results you want.

Web based, easily integrates with other systems. Makes the selling, estimating and job ticketing process very easy.

The inventory management/fulfillment module is a complete joke. It is not intuitive and is generally insufficient for anyone to use commercially.

web based - there is absolutely nothing else about this system that I like

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about this system that I do like. Whoever created this definitely does not actually use this system......they appear to be keyboard warriors only. Common sense has left the EFI building a long time ago. We were sold this system telling us how much more productive...

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We were able to upload much of our existing information directly into Pace.

Reporting abilities - many default reports did not work properly, and to "correct" them we were told it was a customization. When working in Pace Station, the inability to link tables / objects for reporting has been very frustrating.

Intelligent calculations and plenty of information to report on

Implementation was more difficult than anticipated due to issues between our IT and EFI

The new updates have allowed for a more streamlined managment process by limiting clicks and allowing for easier use of the tools.

MDSF needs to update Smart Canvas to be able to do variable data. Currently we still have to use DirectSmile which is extremely cumbersome, wonky at times and difficult to use. It lacks consistency everytime we open up the software. We are seeing that we need this more and more these days coming from customer requests. Something that is stable and more user friendly would be extremely beneficial.

I think it is easy to use, anyone can navigate the basics of it. I think it is organized.

At the same time its easy to use, it can also be difficult at times. I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.

EFI Pace streamlines so much of our business operation. We save time and have improved efficiency throughout our shop thanks to ePace.

Some integrations have been slow to get fully operational but EFI support is committed to helping you get things implemented.

Generating professional-looking estimates, along with job tickets is the most impactful offering for our production personal (too bad it doesn't offer spell check, LOL).

Much of the software that we use would be more user-friendly for an offset shop...we are a large format digital, screen print, and photopolymer sign shop. Also, setting up contacts for billing/shipping is challenging, to say the least.

It's web-based, so remote availability is easy.

Invoicing issues as noted prior with many manual touch points. Some things seem to take longer than necessary - additional clicks. Minimal reporting features also don't allow for easy reporting on multiple aspects of a job/estimate.

Software is easy to use after installation. Flexible and easy to customize.

The support contract are expensive and probably not needed after installation.

I love pace. It is very robust and does not crash.

If you need something from the EFI team is generally becomes an "enhancement" and can take months to be implemented.

ease of use. With our setup and what we need to quote and bill jobs, EFI Pace works great and happy with it

less updates and easier to have a change made specifically for us

Ease of use and multi ways to get to a order

Pace needs to strengthen the accounting and CRM modules as soon as possible

My interest in data collection through epace, and autocount .

Not know the inter formulas that involve the programs.

It is a very nice all in one printing software. I likes it connectivity to MDSF.

Not fully integrated into DSF, would like to change more statuses or capacity to create more connections.

Pace to PrintStream fulfillment and PrintFlow

Difficult to do all accounting functions and report writing is a major challenge.

For the front end user, it's pretty user friendly.

Very difficult to navigate the back end set-up, reports, etc.

Has a lot of options for printing that can help.

Implantation and customer service is lacking.

works for print flow management / scheduling

reporting could use work / excel reports can be more flexible

It seems like there are so many features that you could ever want. I like the flow of AR/AP. It seems to flow in a logical way. The next steps are always laid out in the menu. There are lots of ways to get where you want to go.

The features there are, are hidden behind a clunky interface that isn't very intuitive. The biggest example for this is how hovering over just different parts of the same thing (like an arrow) will give you different menus.

The menus are easy to get through and the screens are easily manipulated.

The APIs are difficult to understand and utilize

The discovery phase forced us to dive into previously overlooked areas of our business. The data that we collected and receive from the software has enabled us to make more informed business decisions with far more predictable outcomes.

There are no negative aspects that we have come across

EASY TO WORK TROUGH with. It has pretty simple, basic steps that makes it easier and faster to use .

TO MAKE CHANGES ON PO'S . For exapmle I have to change the ship to information each time. But, other than that everything else works good.

Ease of implementation. Quality of product and longevity of company.

None that I can remember. This was done some time ago.