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eMaint CMMS vs eWorkOrders CMMS Comparison

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Overview

Category Leaders

eMaint CMMS by Fluke helps maintenance teams improve efficiency and reduce maintenance costs with a configurable and easy-to-use...

Category Leaders

eWorkOrders is an affordable and powerful, web-based computerized maintenance management system (CMMS)! Our easy to use...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

294

5

4

3

2

1

154

117

14

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.9

96

5

4

3

2

1

88

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall, it's a useful software with a good interface that I'm good at tracking my order with.
Customer Support is Outstanding. They truly work to satisfy the customer to the best of their abilities and recommend work around where needed.
We loved having a dedicated implementation specialist who tracked our progress and made suitable suggestions to fit our business style.

Pros

Very friendly, very patient with my limited knowledge of computer programs and very helpful in showing me a better way to accomplish what I am looking for.
The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.
They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long.

Cons

The other function I wished eMAINT had would be a way to record multiple readings for performing calibrations that would show percent of error with an automatic pass/fail.
There are some features that are difficult to use without training which is offered by Fluke.
One more week, more wasted time and we were again told they could not deliver on what they had promised.

Cons

The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.
Sometimes finding a specific work order it difficult because the type filters that are offered.
The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features90
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Categorization
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Check-in/Check-out
  • Checklists
  • Commercial Properties
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Digital Signature
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Inspection Management
  • Instrument Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • IoT Device Management
  • Job Costing
  • Job Management
  • Job Tracking
  • K-12
  • KPI Monitoring
  • Key & Lock Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Request Management
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Tire Management
  • User Management
  • Utilization Reporting
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features118
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Categorization
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Check-in/Check-out
  • Checklists
  • Commercial Properties
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Digital Signature
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Inspection Management
  • Instrument Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • IoT Device Management
  • Job Costing
  • Job Management
  • Job Tracking
  • K-12
  • KPI Monitoring
  • Key & Lock Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Request Management
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Tire Management
  • User Management
  • Utilization Reporting
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations44
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

CW
AvatarImg

Chris W.

Food & Beverages, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Great Value, Lots of Options and Great Customer Support.

Reviewed 3 years ago

This has been a great addition to our company. Training is key to getting this tool to work efficiently and effectively.

Pros

This CMMS is very customizable at a high level.

Cons

There is a lot of training that is needed to fully utilize this software and that is one expense that needs to be factored in when considering a CMMS.

JH
AvatarImg

Jeff H.

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Emaint Excellence

Reviewed 6 years ago

Love this CMMS.

Pros

The support staff makes the transition perfect. The main page has all the info I need to run all three of my sites.

Cons

Takes a long time to install all aspects. I would like to have a few more techs for the price, maybe balance admin and techs better.

WH
AvatarImg

William H.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint CMMS

Reviewed 5 years ago

We are now tracking inventory, repairs, and maintenance hours.

Pros

Customer support Easy to customize to your company's needs

Cons

Don't have anything negative to say. This is a well thought out CMMS.

AR
AvatarImg

Verified reviewer

Packaging and Containers, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint CMMS Software Review

Reviewed 6 years ago

Highly recommended!!

Pros

eMaint CMMS software is extremely user-friendly and delivers to expectations.

Cons

No cons. As you would expect from Fluke!!

JM
AvatarImg

Josh M.

Food Production, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

EMsint

Reviewed 5 years ago
Pros

Functional CMMS. Has everything you will need to get the track your data and assets

Cons

Scheduler could be better. A mass daily load for the tech would be helpful

JJ
AvatarImg

Jim J.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Outstanding Process, Customer Friendly, Magnificent Support

Reviewed 10 months ago

I have been using a CMMS program for 32 years. I researched over 100 CMMS programs before selecting eMAINT. I have used eMAINT for 16 years on over 20 different sites.

Pros

The program allows the user to control all facets of the program. I can build my own templates adding or deleting fields. I can even add fields that the CMMS has not pre-built. Data can automatically transfer from one template to another to simplify and speed up the technicians administrative work load. I can self generate reports on any topic at any time. I can keep management informed with out...

Cons

The process of stacking preventive maintenance schedules is time consuming. the mobile app is not included in the basic cost of the program.

Vendor response

Thanks for taking the time to write a review about your experience with eMaint CMMS Jim.

AM
AvatarImg

Anthony M.

Building Materials, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Great software with useful features

Reviewed 2 years ago
Pros

I liked that eMaint CMMS can easily be used with our other business processes for order tracking and inventory control.

Cons

This software was a little hard to learn to navigate.

AR
AvatarImg

Verified reviewer

Entertainment, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Good until you try to customize it

Reviewed 3 years ago

Overall, I probably would not choose eMaint again as our CMMS

Pros

eMaint has a lot of built in modules that allow you to use it for your entire maintenance and purchasing team. The work order and purchasing management modules are quite powerful.

Cons

Unfortunately if you have eMaint customize your system at all (which they are very happy to do for a charge), the system becomes very complicated and clumsy.

BG
AvatarImg

Bruce G.

Aviation & Aerospace, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

The eMaint Experience

Reviewed 3 years ago

eMaint CMMS is great and i have no plans to go with anyone else!

Pros

Ability to fit our specific needs and very customizable. Also the CUSTOMER SUPPORT is amazing!

Cons

FLUKE Dashboard unable to make changes quick for my sensors.

KR
AvatarImg

Kerry R.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

X3 to X4

Reviewed 2 years ago

Here and previous using the CMMS, both places had an overall increase in productivity

Pros

Kit building and inventory control, scheduling daily or weekly PM's

Cons

None, having used the software in the past, I am used to using the software.

MJ
AvatarImg

Mark J.

501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

A pup you train the way you want

Reviewed 7 years ago

I have used and implemented several CMMS systems. eMaint is my favorite and I would definitely look to use them again. The eMaint SaaS product is very competitively priced with some value-add learning materials beyond the CMMS in their eMaint University add-on.

Pros

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want. X4 interface is visually pleasing and easy to navigate.

Cons

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features. To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum. My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

JW
AvatarImg

John W.

Electrical/Electronic Manufacturing, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint Review

Reviewed 6 years ago
Pros

Very good CMMS program. We have reduced our downtime and parts searching by using this system. Very good once you get used to it.

Cons

Will need training to learn all of the functions. Luckily, eMaint offers a lot of training to help you learn the system.

HC
AvatarImg

Hector C.

Food Production, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Easy to work

Reviewed 5 years ago
Pros

This is a complete CMMS Program, soon we start implementation i know for sure it will help reduce the amount of time i work.

Cons

I am still fighting with the assessments on the Emaint University. I Fail every time and dont know why

AvatarImg
AvatarImg

Barton W.

Facilities Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Having a great database with a poor human interface is like having an ultra-fit body with a bad heart.

Reviewed 7 years ago
Pros

eMaint tracks the data needed to make good decisions. The user interface is highly customizable. I have used many CMMS systems this is definitely not the worst.

Cons

The graphical user interface misses many of the features taken for granted by users such as putting your cursor into the search box you just opened. There is not logic to the flow of the forms presented. Tab order does not skip irreverent widgets. You have to perform many useless / wasted steps to process your work orders. The software relies on end users to perform much of the tedious tasks that you wish the computer could do for you. Two thirds of our data entry time is due to wasted steps. This software exports three file formats and imports three file formats. The import can not read any of the formats exported. On import most of the field names exported can not be recognized by this software.

LL
AvatarImg

Leslie L.

Food Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint CMMS Review

Reviewed 2 years ago

eMaint CMMS provides a user friendly system to administer and manage tasks required to support our food safety program - including scheduling, documenting, and reporting.

Pros

Auto-generated Work Orders are very beneficial in maintaining our PM /Sanitation scheduling. Less frequent PM's tasks are not missed.

Cons

I missed out on the initial setup and so I do not have the background when it comes to revising existing parameters. I would definitely like to invest more time in the eMaint University to upgrade my knowledge and capabilities in eMaint.

JW
AvatarImg

John W.

Food & Beverages, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Great system once you get it set up.

Reviewed 7 years ago

I have used several different CMMS over the years, this is by far the best one yet. So many features, customer service is always available for support.

Pros

Can set it up any way you want (more info, less info, charts, etc). Easy to use including remotely (iPad).

Cons

It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.

KW
AvatarImg

Kayla W.

Oil & Energy, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Solid and Dependable

Reviewed 3 years ago

Our overall experience has been nothing short of excellent. Customer care has always been very helpful. Form customization and automated processes has truly made this CMMS worthwhile.

Pros

The granularity and customization with which I can filter for information are great. I can get the full picture of the work that is being done with just a few clicks. The automated processes make us much more efficient and accurate in record keeping.

Cons

There are some features that are difficult to use without training which is offered by Fluke. If you are a large organization this isn't a big deal but as a small business the cost of comprehensive training is outside of budget.

AR
AvatarImg

Verified reviewer

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint out of the box

Reviewed 6 years ago

We are very excited to roll out a CMMS that is more user friendly than most accounting based systems that lack the features and functionality for capture Maintenance KPI's.

Pros

eMaint is highly configurable to your Maintenance process workflow. The relationship with Fluke is a win for implementing Fluke device monitoring, aka, PdM.

Cons

Out of the box, fundamental operation is not there. There are quirks and features that need to be turned on to operate. This obstacles must trip you up in your rollout in order to be "fixed". Need a team dedicated to driving an out-of-the-box solution so that Users can hit the ground running.

PK
AvatarImg

Paul K.

Food Production, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

Just starting

Reviewed a year ago

Good, glad we made the transition from our old infor system.

Pros

The question should be, "What DO you like"... the easy access to reporting, the quick online support has yet to disappoint and getting out cmms mobile. Gone are the days of notebooks and trying to remember what you did.

Cons

The communication between fluke mobile and eMaint has been less than smooth. Enough that I'm concerned with the fluke online connectivity options we're currently looking into.

MH
AvatarImg

Michelle H.

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

eMaint CMMS logo

eMaint CMMS

The Great

Reviewed 8 years ago

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Pros

User friendly, continued training, configurable

Cons

No cons were added to this review

WW
AvatarImg

WESLEY W.

Chemicals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint CMMS Review

Reviewed 5 months ago

My overall experience has been good. This is the first and only cmms system I have used. I found most of it very easy to access and set up. I haven't had an issue that tech support could fix!

Pros

This system is very versatile and customizable. It has helped us with better managing our pm schedules. Tech support is amazing.

Cons

Trying to set up reports can be difficult. You really need to go through a advanced class or you will be reaching out to tech support a lot. For the last year it has been difficult for us to get new users added to the system.

Vendor response

Wesley thanks for taking the time to write a review about your experience with eMaint CMMS. If you additional help with reports check out eMaint University. Xclerate 24 is coming up hopefully we will see you there!

BH
AvatarImg

Boyd H.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

eMaint CMMS logo

eMaint CMMS

eMaint Rated one of the Top CMMS for a Reason

Reviewed 4 years ago

We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.

Pros

Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Cons

There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

AD
AvatarImg

Anoosha D.

11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eMaint CMMS

The leading maintenance & management system.

Reviewed 7 years ago
Pros

When you need a competent Project Management Software product for your business you must make time to examine several solutions. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Maintenance Care’s overall score of 8.0 and compare it against eMaint’s...

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast. It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use. Requires prior experience working with Maintenance Software Hard to track inventory/parts UI can be difficult to comprehend initially

DF
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David F.

Renewables & Environment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eMaint CMMS

Great out of-the-box solution to CMMS

Reviewed 6 years ago

Great overall experience from my past year and a half using the system, working with multiple CMMS, attending multiple in person training, and using their online training tools. I am always recommending eMaint to anyone that i think could benefit from a system of this caliber.

Pros

The software has all the basic features and functionalities that you need for a great CMMS program, that is adaptable and customization for many industries and demands. There is more in the system than i think most customers even take advantage of, but the customer support team has always been there to help brainstorm ideas and best practices for implementing the system to deliver what you need.

Cons

There are certain scenarios that the system can act a little glitchy at times in regards to the reports and report output into HTML/excel that can be frustrating, in terms of formatting not being adjustable and other quirks that you just have to accept. For example the excel reports only export as an excel 2003 doc, i mean come on that is sooo outdated, and then on top of that all the columns are tiny,...

BS
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Brian S.

Utilities, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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eMaint CMMS

This program only makes my life easier.

Reviewed 4 years ago

Overall, I am very pleased with our eMaint experience thus far. I wasn't around when the program got implemented some 4 years ago. We have done alot to smooth it out since then. Most issues were self inflected, but they have all been very easy to correct and repair.

Pros

We lacked having a system of organization and record keeping. Not only has this program fulfilled both of those categories, it has opened up our vision to other ways to improve our plants growth and communication. This is the only CMMS system I have used but am very happy with the amount of work it has taken off of my plate.

Cons

I am often told by eMaint team members how flexible and easy things came adaptive or implemented. However, it seems like more and more the issues I have needed to fix don't really have cut and dry issues. This program does the basic and most of the intermediate issues very easily. However the more complex issues have yet to be resolved.

RH
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Rick H.

Management Consulting, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

eWorkOrders - a very good CMMS and a good value

Reviewed 3 years ago

I helped implement and currently help administer eWorkOrders at a company with three sites with no previous CMMS. The implementation, training, Go Live and ongoing support has been excellent. I have helped companies implemented several CMMS systems over the past five years and eWorkOrders has been the best at implementation and support.

Pros

Easy to import / upload information Cloud based solution - can access eWorkOrders anywhere Work Request portal - anyone can enter a work request On Line training modules Checklist capability - great for tracking inspections Query and Reporting options Tech support responsiveness

Cons

The initial PM set up was a bit confusing in terms of assigning the assets to the PM. The on line training video was improved to help make this easier to understand

JB
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Jeff B.

Pharmaceuticals, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

EWORKORDERS REVIEW

Reviewed 3 years ago
Pros

General ease of us whether it is general work orders , PM management asset management or work order tracking. WE LOVE THE ENTIRE SYSTEM. We have been using this product for 14 years. It is miles ahead of any other CMMS software I have used previously or have been exposed to on other sites.

Cons

I really don't have any dislikes with e work orders. If you encounter a problem or have a feature you would like to add the e work orders tech support is OUTSTANDING.

JL
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Jamie L.

Utilities, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

eWorkOrders review

Reviewed 5 years ago

In a past life, I was a database manager and I believe I have kept up in most areas of information technology. So I think I'm qualified to say that this software has been designed with the end-users in mind. It's easy to set up and easy to maintain. The real selling point though is the company's customer support. From the first email reply onward, the customer support has been phenomenal.

Pros

Ease of set-up and Customer Service We looked at several CMMS packages before settling on eWorkOrders. We needed a program that we could set up quickly and get moving on to satisfy regulatory requirements. eWorkOrders had our back. With the provided training and set-up support we met our deadline and are now fully running with the software.

Cons

The software didn't come with an army of robots to actually perform the work... Seriously though, this is a well designed software solution.

PV
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Paul V.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

I've been a Maintenance Manager/Consultant for 30 years in large & small companies around the world.

Reviewed 7 years ago

Easy way to provide feedback

Pros

It's got all the features of the expensive CMMS I've used and is affordable and user friendly. Most of companies I work in have absolutely nothing and that's why I get called. I go in and install a Maintenance Process. The most important step in my process is implementing a used friendly CMMS. Most companies don't have a "computer person" within the Maintenance Department so I pick a Trades person...

Cons

No cons were added to this review

TM
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Tom M.

Consumer Goods, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

Why choose eWorkOrders? It's the best one I found!

Reviewed 3 years ago

I needed a CMMS system that was simple enough to use for the hourly mechanic and production operator, but it needed to be sophisticated enough for the engineers, production supervisors all the way up to the plant manager. This product met my requirements perfectly.

Pros

It is very easy to use. I demoed/tried three major CMMS software systems and hands down this is the best one on the market. I have been using the product since the middle of 2015. The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you.

Cons

None. I know that sounds crazy but I cannot find any problems with their product. I use a combination of standard reports, custom reports and lots of data manipulation once I extract the data from the data base (ex. download data in excel format, sort, pivot, graph and finish with PFD reports).

DG
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Devree G.

Farming, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

KB Custom / Ework Orders

Reviewed 2 years ago

I really enjoyed E work Orders and like that they are on top of everything and fast service. They make you feel #1 and if there is a problem, they will go out of the way to fix it or customize the layouts to help. I like that they can help you during implementation and during that first 6 months of using the new Ework software they do not charge of have hidden fees when you need help.

Pros

I like that it is customizable for you and the company needs. You can ask any customize and Ework will accommodate. Very fast service and even after hours and weekends.

Cons

Not very much not to like its really good. If I had to suggest I would say for CMMS tracking Meters for Semi Trucks may need a little touch up but also depends on the company that is using the meters. For inventory view definitely warranty tracking needs to be an option Shelf Warranty vs In use Warranty

Vendor response

Hi Devree, Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our user-friendly CMMS. We take your feedback very seriously and would love to hear how we can improve! Please feel free to reach out to your account executive or our technical support team and let them know what you think. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

JA
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Jeff A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eWorkOrders CMMS

Best CMMS I've ever used. Period!

Reviewed 9 years ago

Hands down the best CMMS I've ever used and I've used a few. I love the simplicity, plus the ability to add what ever pieces you need as you grow and develop. We have multiple sites, a couple folks and love the mobile app. Plus its very affordable, you need to see for yourself. This makes my job so much better, easy to track, easy reports, simple enough us old dogs pushing retirement can do it. And depth to do things you don't have to do, it offers a lot. If your looking at CMMS, you best give this a try. I will recommend this product to all my facilities friends. Great product, great support, great people, best bang for the buck! We love it!

Pros

No pros were added to this review

Cons

No cons were added to this review

BM
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Bob M.

Sporting Goods, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

eWorkorders review from our maintenance department

Reviewed 4 years ago
Pros

We really like how quick and easy eWorkorders is to use for both the individuals requesting the work orders and the maintenance techs. Maintenance communication, scheduling, and documentation has always been a challenge at our facility and eWorkorders has helped overcome that obstacle. The transition from our prior CMMS to eWorkorders was quick and painless. This software is a great value. It has everything we need now and for our future.

Cons

We haven't come across any issues so far.

MK
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Mike K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eWorkOrders CMMS

eWorkOrders review

Reviewed 15 years ago

I would absolutely recommend this system as a plug and play application that is very intuitive. I have used other CMMS' in the past, and I can tell you that I spend little to no time with application problems; this web-based system is the way to go. Let the experts maintain the foundation while I focus on my business.

Pros

Very simple to use system. Support is very responsive. Requests for new reporting is met with enthusiasm and created very quickly. Suggestions for changes/ improvements are considered and acted upon quickly. I am very glad I chose this system for the museum.

Cons

Would like to see an inventory component interlaced into the system.

Vendor response

We listened to our customer needs and added an inventory module in the latter part of 2008.

PF
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Phillip F.

Utilities, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

Great option with great support

Reviewed a year ago

There are a lot of CMMS systems out there that are very costly. We needed something that we could customize for the many aspects of our company and make fit our culture. We operate water/sewer and power facilities and our staff wears many hats. One minute we're blue collar the next white. Crossing over from tools to records keeping is paramount for us. eWorkOrders was/is a great fit.

Pros

I can not say there was one thing in eWorkOrders that I would point to and say that's why I would recommend it. I would say the flexibility offered was really what our small utility was looking for. Not to downplay the size as I think this would work on any level. Easy? That depends on the person setting things up and their ability to work with eWorkOrders staff. Open minded and flexible. There is always a learning curve but our staff has picked it up quickly.

Cons

The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect. This I find to be a management issue and not really a con but something that could be for some. Missing the true ability to use remotely off line. That's the biggest complaint I find but our staff are great at thinking outside the box and we may not necessarily be using the product as it was intended. Again not a con for us but could be for some.

SP
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Starr P.

Biotechnology, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

Essential Business Improvement

Reviewed 4 years ago

Celgene has been a customer of eWorkOrders CMMS solution for over 15 years. Our industry which develops and commercializes medicines for cancer and inflammatory disorders has very strict guidelines and regulations to follow. So the vendors that we engage with have got to be at the top of their field. Our teams are spread out throughout many locations around the world and they give eWorkOrders the...

Pros

Easy to use by technical and non-technical personnel. Ease of configuration, personalization and customization. Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week). Meets our PM and Demand Work Order needs right of Out of the Box, without the need for “add ons or consulting” Meets the diverse needs of the various department types above, not just Facilities. Immediate...

Cons

System Not offered in foreign languages (although you can create the Work Order request page in any language) Mobile version is not available while offline (no internet/wifi/mobil access)

PW
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Pam W.

Government Administration, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

A Work Order System without all the Work

Reviewed 5 years ago

As the Facilities Systems Manager for the US Senate Sergeant at Arms, we found eWorkOrders very user-friendly and comprehensive enough to meet our needs. With our very high security standards, we were very impressed with the preventive measures that the eWorkOrders team has in place to protect our data and our CMMS related processes. Working with the eWorkOrders team has been a great experience. The team always picks up the phone and accommodates our requests, no matter how crazy the request may be.

Pros

I liked that I didn't need to be a computer programmer to use eWorkOrders.

Cons

I don't have any cons with regard to eWorkOrders to pass along.

JC
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Jeff C.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders CMMS

A Chevy Corvette in a Ford Focus package

Reviewed 3 years ago

Positive to outstanding.

Pros

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!

Cons

Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.

CL
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Cynthia L.

Hospital & Health Care, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use