eMaint CMMS Features

eMaint CMMS

Computerized Maintenance Management Software by Fluke

4.41/5 (237 reviews)

eMaint CMMS Features In Depth

Work Orders and Requests

eMaint’s full-featured work order management software keeps work orders and other requests in one location for easy retrieval and processing. This is a welcome development to traditional systems that involve post-it notes, the phones ringing endlessly, and paperwork that’s missing or misplaced, resulting in unhappy customers, extended equipment downtime, and lost business opportunities.

The work order management system provides a portal where customers and other users can submit work and material requests. The system automatically sends out alerts when requests are approved, denied, or completed. It also routes requests to certain individuals according to preset business rules, and sorts requests by priority, customer, region, request type, and so on.

It allows you to assign employees and procedures to work requests, upload images and rich media relevant to an order, and record and track response time, cost of parts and materials, and job completion time.

Asset Management

To maximize return on assets and asset performance, eMaint’s enterprise asset management module comes with an alerting mechanism that notifies you of scheduled preventive maintenance, OSHA documentation that needs to be updated, assets that cross predefined critical thresholds, and safety-related inspections, among others. Reports, manuals, and documentations tied to an asset can be uploaded into the system, and parts and equipment records can be created and edited at any time.

The asset screen can be configured to your liking, and field layouts can be specified according to your needs. A history of all the work done on an asset can be viewed on demand, and customized cost-of-repair reports can be generated in just a few clicks. Graphs can be added to dashboards to quickly visualize how an asset is performing, and reports can be auto-emailed on a regular basis.

Preventive and Predictive Maintenance

eMaint CMMS’s preventive maintenance (PM) scheduling software affords you the freedom to define PMs at the procedure or task level. PM schedules for each asset can be meter-based or calendar-driven, but days when PMs can be skipped can also be set up. The software is equipped with a task library that helps you define PM procedures and activities, and the maintenance calendar aggregates in a single view all current and upcoming PM schedules. PM schedules can be updated when necessary, and you can choose to automatically or manually generate and send PM emails to concerned staff.

The predictive maintenance software module, on the other hand, helps you monitor asset conditions so no surprise breakdowns or unplanned shutdowns occur before a scheduled maintenance. It feeds on asset condition data generated by monitoring asset temperature, noise, lubricants, vibration, flow, pressure, wear, and corrosion.

Inventory Management

eMaint’s inventory management and purchasing module allows companies to track and manage their inventories all over the world. It lets you catalog all available parts and components and quickly locate them when the need for them arises. It helps you purchase and receive parts from suppliers, and link parts to assets and preventive maintenance activities.

Just like all other eMaint CMMS modules, the inventory tracking tool is fully customizable and supports the different inventory accounting methodologies: weighted average, FIFO, and LIFO. Barcode tracking for parts and assets is available, and filters can be used to find parts and other items in the system faster.

Reports and Dashboards

Reports offer you actionable insights into the condition of your assets. They also show relevant data on work order progress, completion rates, employee productivity, parts availability, and material usage. eMaint CMMS offers 95+ prebuilt reports and lets you create custom reports from scratch, edit as necessary, and output them as text, graph, PDF, HTML, Excel, and CSV reports. Graphs and charts can also be added to dashboards to quickly and easily spot trends.

Reports can be kept private or marked as read-only. And, depending on the settings you choose, can be auto-generated and then emailed on a schedule.

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Categorization/Grouping
Charting
Commercial Properties
Compliance Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard Creation
Data Visualization
Depreciation Management
Digital Signature
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Equipment Tracking
Expense Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
Gantt/Timeline View
Historical Reporting
IT Asset Management
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Location Tracking
Maintenance Management
Maintenance Scheduling
Material Requirements Planning
Mobile Access
Monitoring
Multi-Location
Offline Access
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Progress Tracking
Project Management
Project Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Receipt Management
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Residential Properties
Resource Management
Room Scheduling
Routing
Safety Management
Scheduling
Service History
Shipping Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Planning
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Trend Analysis
Vehicle Information
Vendor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Categorization/Grouping
Charting
Commercial Properties
Compliance Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard Creation
Data Visualization
Depreciation Management
Digital Signature
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Equipment Tracking
Expense Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
Gantt/Timeline View
Historical Reporting
IT Asset Management
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Location Tracking
Maintenance Management
Maintenance Scheduling
Material Requirements Planning
Mobile Access
Monitoring
Multi-Location
Offline Access
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Progress Tracking
Project Management
Project Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Receipt Management
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Residential Properties
Resource Management
Room Scheduling
Routing
Safety Management
Scheduling
Service History
Shipping Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Planning
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Trend Analysis
Vehicle Information
Vendor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Categorization/Grouping
Charting
Commercial Properties
Compliance Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard Creation
Data Visualization
Depreciation Management
Digital Signature
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Equipment Tracking
Expense Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
Gantt/Timeline View
Historical Reporting
IT Asset Management
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Location Tracking
Maintenance Management
Maintenance Scheduling
Material Requirements Planning
Mobile Access
Monitoring
Multi-Location
Offline Access
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Progress Tracking
Project Management
Project Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Receipt Management
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Residential Properties
Resource Management
Room Scheduling
Routing
Safety Management
Scheduling
Service History
Shipping Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Planning
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Trend Analysis
Vehicle Information
Vendor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App

eMaint CMMS Feature Reviews

25 reviewers had the following to say about eMaint CMMS's features:

Dean M.

E-Maint X4 is a complete CMMS package.

2020-09-25

Inventory management has reduced on hand levels and value.

Pros

Reports are customizable for all tables that you have permissions for.

Cons

Exports and reports are tied to older office versions, uses .xls rather then .xlsx.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charles B.

Emaint Success

2016-10-25

This product is the best maintenance management software I have used in my professional career spanning 20 years.

Pros

customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users

Cons

suppress pm's, lack of facility related modules (keys, custodial, fleet management)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering eMaint CMMS

If you need the ability to customize and be flexible in your operation this is a can't miss product.

Source: Software Advice
Helpful?   Yes   No
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James W.

Very pleased so far

2019-11-15

implementation professionals were very helpful

Pros

Excellent asset historical data tracking, prioritization, and reporting systems Integration and standardization of remote locations

Cons

Improvement in the functionality of the mobile interface would be helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Donald L.

Maintenance Software Review

2019-11-12

Pros

Both eMaint and our own team work very well together to ensure the success of both parties. Response to questions and or needs whether out of the box functionality/features or custom have been well received and thoroughly thought out.

Cons

Additional out of the box templates for additional dashboards and reporting examples

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan R.

Semiconductor Industry Review for eMaint

2019-11-12

Compiling data for Uptime, Downtime, Qual Time eMaint makes us more organized and efficient eMaint gives us a path to continuously improve our operations.

Pros

Able to work with eMaint team to make custom UI, UDF, and Workflows

Cons

The universal Requester Account does not have the ability to display the Dashboard or Asset Map

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Greg D.

Emaint Review

2016-10-18

I've had nothing but a positive experience with emaint. From implementation up to present date, the program has done everything I have needed.

Pros

Easy to use, customization, visual dashboard and easy reporting.

Cons

Mobile feature needs work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering eMaint CMMS

Well worth the money and the support is fantastic

Source: Software Advice
Helpful?   Yes   No
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Derek P.

emaint

2020-09-22

parts usage and organization, pm's on time , reports of activities. the more you use it the easier it gets.

Pros

clean and organized pages, easy to navigate, easy to create w/o, pm's, inventory very self explanatory

Cons

when you have multiple work order requests and you approve them , it doesn't sent you back to page with requests but to the page with work orders

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anoosha D.

The leading maintenance & management system.

2017-11-10

Pros

Work Orders and Requests Asset Management Inventory Management Preventive Maintenance Reports and Dashboards Mobile Maintenance Predictive Maintenance Work Scheduling Document Storage

Cons

It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Manny V.

CMMS

2019-07-02

Overall very good for our organization

Pros

Reports and tracking, and the mobile application is very helpful for the frontline mechanics

Cons

Navigating through the software, need to simplify the search functions

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Jordan R.

emaint

2019-06-20

By creating WO types we can report on the amount of time spent on preventative vs unplanned maintenance etc.

Pros

customization, tailored to you needs, easily tracked parts, asset history and WO history. reports and dashboards are handy

Cons

lack of serialized inventory, even though we created a work around i do not feel its quite as effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert V.

First time eMAINT user, nice admin capabilities.

2020-10-14

Working with the support staff has also allowed me to hide fields in the background that are required for some of my reports.

Pros

Ease of entering data; parts, assets, work orders etc.

Cons

The mobile view is where I'd like to see improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, 501-1000 employees)

eMaint CMMS review

2018-12-19

We have started with the basic work control system for our facilities division and are looking to expand to include inventory, fiscal, construction and project management and real estate.

Pros

The system is user friendly, customer service is great to work with when changes are made, updating info, etc., the software can encompass all our needs and expand as we grow to incorporate future needs.

Cons

There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael M.

So much functionality

2018-08-20

Pros

-Endless customization to your needs -Adding work orders (or work order requests) is straightforward -User hierarchy is very useful for giving access levels throughout the organization -Web-based so you can access it anywhere -They will send trainers out to your site to teach you and your team how to set up and use the software -Can connect it to monitoring tools for easier data collection

Cons

The reports themselves can be quite difficult to set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeremy K.

Emaint Review

2021-03-04

We were looking for a software to capture our work order data and track cost of parts and labor.

Pros

Easy to use, very customizable, can be as detailed or vague as you want it to be

Cons

Seems like when you call customer service for help with dashboards after the initial startup, your expected to be an expert and help with changed can be hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Barton W.

Verified Reviewer

Having a great database with a poor human interface is like having an ultra-fit body with a bad heart.

2017-07-03

Pros

The user interface is highly customizable. I have used many CMMS systems this is definitely not the worst.

Cons

Two thirds of our data entry time is due to wasted steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Mark P.

3.5 year user

2019-11-07

We use the export data function a lot!

Pros

Very customizable to individual needs, most changes can quickly be done in-house.

Cons

Because of the flexibility, not all of our sites are built the same way (forms for example), so sometimes copying a report for other sites does not work seamlessly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Fluke Corporation


Hi Mark,

We're glad to hear eMaint CMMS is working well for you. Everyone enjoys the flexibility of the system, but there are drawbacks to everything. While we can copy forms for each site, most sites have different needs requiring that flexibility. Please don't hesitate to reach out if you need anything from our team.

Sincerely,

Mark Roland
eMaint Customer Success Manager

Read more
Kim C.

Great for Preventative Maintenance tracking

2019-07-02

The platform was great for the management team to use internally but got confusing for tenants (work order system)

Pros

It allows the maintenance team to log and report all duties.

Cons

Too many options and tools for specific building operation use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
stephen w.

Everything you will ever need

2021-03-12

We now have a preventive maintenance program that helps us avoid unplanned down time.

Pros

Now we are implementing parts and inventory control.

Cons

The reports are very powerful but they are very complicated to design. Thankfully there is always help just a phone call away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian L.

Second time using Emaint

2019-11-20

We are handling asset management, parts tracking, and cost tracking.

Pros

Ease of use, Quick set up, great functionality. Everything you may need is in this software.

Cons

I am still trying to set up better email alerts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert M.

A CMMS that is designed for Maintenance Teams!

2019-11-17

We meet all requirement and even started creating training videos in PowerPoint and then embed them in out dashboard for all to view, we can even track who reviews these videos!

Pros

This also includes a inventory parts, document storage, easy to write work request and work orders to be directed to the correct Trade group as needed.

Cons

At this time, I can think of one issue that needed resolved!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chee Choong S.

eMaint Review

2019-06-26

Pros

A super customizable software with the ability to create all sorts of reports.

Cons

And the lack of a standalone mobile app is kind of disappointing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda H.

Incredibly Flexible CMMS Provider!

2016-10-18

We have implemented eMaint for fleet maintenance and then expanded the setup to include some compliance and purchasing options.

Pros

Flexible solution, Great Customer Service, SaaS solution (web-based)

Cons

Limited Mobile Functionality - the newer interface is great for desktop or large tablet setups, but it does not render well on smaller or older tablet devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering eMaint CMMS

Make sure a member of your inhouse deployment team understand data integrity and can help the team plan for long-term data goals. The use of the system is likely to change over the first year and short-term fixes that change what data is collected or how it is collected can create unnecessary challenges later on.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Logistics and Supply Chain company, 201-500 employees)

eMaint Review

2018-12-18

Pros

Easily interchange between searches and able to apply filters and create unique reports

Cons

Some times takes too long to generate the report needed

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
GEOFF R.

EMaint the great

2020-09-28

Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.

Pros

The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Cons

The inability to be granted access as a additional super user to the editing features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim S.

Church Facility Management

2019-06-20

We use this to document the Inspections and Compliance requirements of the State for various pieces of equipment to include boilers, elevators and life safety equipment.

Pros

The ability to create specialty reports on demand.

Cons

Printing reports takes several steps and screens to generate a .pdf report.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more