eMaint CMMS Reviews - Page 3

The main strength of this software lies in the ability to customize workflows and other minor details. You can combine good functions from other popular platforms together to create a unique experience that fits your organization

The levels of asset hierarchy are limited, by extension there is also no tree view for hierarchy. It makes navigating the asset list less friendly, and because of this it doesn't really support a complex hierarchy.

eMaint keeps a detailed record of our Fleet along with repairs.

None that I can really think of except when I need to go back to a particular Asset, it seems like I have to go through a few screens first.

This CMMS is very customizable at a high level.

There is a lot of training that is needed to fully utilize this software and that is one expense that needs to be factored in when considering a CMMS.

Cmms system has become a great asset to our maintenance team . Customer support is available about 18 hours a day to assist with any issues that you come across. They are always listening to their customers and creating new program releases based on these inquiries . They were very flexible in changing items in the program to fit our needs as every company has different needs and wants . System definitely has capability to do more than what we are using it for at this time but we are expanding slowly in the system . Once ready we went live and haven't looked back . 4 months and running

Original set up tech very knowledgeable but spoke over my head often not understanding my computer illiteracy. Fortunately i a volunteer intern and she saved me during the build process

I love that I can keep everything in one spot and run reports

The fact that I can’t attract pictures easily.

I don't have choice this is the system that company used

What I've noticed, you keep on calling the IT people to help you do this do that and so on. It's not really a friendly user, You need to call IT to help you fix something that is too small and supposedly easy. It seems that they controlled everything. which is not good

Thank you for providing feedback, and I'm very sorry to hear that your experience hasn't been what you expected. Our goal is to provide the best customer service possible and ensure that your team is set up for success. Your Customer Success Manager would be happy to continue to work with you to improve your experience. Thank you again for your honest feedback. I am confident we can make the necessary adjustments to ensure your success with eMaint. Please get in touch with us at your earliest convenience. eMaint Customer Success Team

it's ease of use and flexibility. support service is outstanding

i do not have any dislikes of this product at this time

I feel like this is a very intuitive product, easy to navigate and not difficult to taylor to specific needs.

Sometime there are things that I am surprised it doesn't do. Information doesn't cascade sometimes like i think it should. But it few and far between. Like I said I am surprised when it happens.

Interactive plans are a extremely useful feature for complex machines

Could do with a colour scheme that highlights Pm's red when they are overdue, you may have this on the scheduler I'm still trying to get my head round how to use it

Key pillar for the maintenance organization

Lack pharmaceutical component such as limited electronic signature

The system was easy to setup and import all of our data.

Really nothing yet. Maybe as we get going something will popup.

The software is web based so it is for the most part easy to navigate. The link between assets, PMs and work orders is simple. The ability to navigate in and out of assets and work orders is quick and easy to learn and understand.

Dislike the inability to create usernames. The system must create them.

So much more efficient than spreadsheets. Auto generated schedules and ability to priority track work orders.

At rimes it can be difficult to get email aid.

Customer service and rhe ease of use. They are always helpful

Nothing i likeneverything about the software

Facilities Maintenance focused and ease of configuring

Limitations on user interface customization. Issues with multiple drill down functionality.

The product is very easy to use and has improved our maintenance systems and efficiency, integration with our systems was faultless

Nothing to be constructive about, very good system

Easy to use and minimum amount of users.

None at this time, Everything is well organized.

User friendly, easy to use and navigate. Good reporting module

Too many versions that have different platforms

The ability to customize this software is amazing, you can set it up however you want it to look. It can be set up to accomplish whatever you need it to do. Great product

Implementation took a little longer than desired, that may have been on our users not really wanting to try something new.

its very easy to use, i also like that we are able to create/edit documents with what we want on them.

i really dont have anything that i dont like, i just wish the implementation was where a team from Emaint comes on site and does the implementation.

clean and organized pages, easy to navigate, easy to create w/o, pm's, inventory very self explanatory

when you have multiple work order requests and you approve them , it doesn't sent you back to page with requests but to the page with work orders

Easy to use and to configure alludes to generate order of maintenance requests

It would be good to have an app for android and more accesses on a technical level

This program has been user friendly for our employees.

Lack of functionality for multiple databases.