Encyro vs Zix Email Encryption Comparison

That it is very easy for my clients to use, and it add professionalism to my company to be able to offer an encryption service for them to send my sensitive documents.

Can't think of anything I don't like, I love it!

Thank you for your kind review and continued use of Encyro.

Ease of use, price of the software, makes my clients feel confident in my work

Everytime I have to use it, I have to reestablish it in my email. It does not stay on as an icon on my email platform.

Thank you for the review and feedback. The Encyro addin can disappear from Outlook under certain conditions that are controlled by Outlook. We have some suggestions under the Troubleshooting section on our help website to help avoid that (help.encyro.com and search "Outlook troubleshooting"). Also, the recently released newer version (v1.29 and newer) have some changes that make it less likely to be hidden by Outlook.

Very easy to use when interacting with clients. No need to send passwords to clients who forget how to login.

I'd like to have an email I send through Encyro show up in my Sent mail insetad of needing to login to Encyro to find an email I sent.

Thank you for the review and feedback. The encrypted emails are purposely not saved directly to the "sent Items" folder because the email folders (including the Sent Items folder) tend to get synchronized to all your devices where you access email, including your smartphone or home computers. We want to avoid the sensitive information from being stored on those devices. If using the Outlook Addin, you do have the option to see a copy of the sent notification in the "Sent Items" folder and then simply click the Decrypt button to view it (you do need to be logged in for that). There is an option to save the message to a PDF file as well in addin versions v1.29 and newer.

it has been really smooth and able to be compatible with my email app.

I would like more information about the other features of the application.

Thank you for your review. Besides sending encrypted email, additional features include e-signatures, Gmail and Outlook integrations, receiving uploads from clients, custom branding, and multi-location backups. Please feel free to contact us for more details. Also, the help website, help.encyro.com, has detailed instructions and how-to videos for most of the key features.

I can send secure email just like regular email by clicking on the "secure send" button. Other software that I used forced me to go through many steps, worse yet, it then also forced the recipient to set up the account, etc. which makes it a hassle for busy clients.

I wish the Encyro would be more generous with the attachment size, or allow the file to be stored on the server to be download by the recipient. Sometimes, I have to send multiple emails because of attachment size limitations.

Kindly note that the file size limit for Encyro secure messages is 5GB per file. Multiple files can be attached This applies when you send from your account login at www.encyro.com. The files are saved at Encyro servers for recipients to download. On the other hand, when you use the Encyro Outlook Addin to send secure directly from Outlook, then the Outlook application imposes limits on the attachment size, that are much lower than 5GB. In this case too, the file is stored on Encyro servers for recipients to download (it is not sent via email servers for security reasons).

Sending and receiving secure email is very important. I have confidence in using Encyro. My customers find it easy to reply. It is a cost effective way to help me in u business.

Would like to get periodic emails on the uses of Enyro and its capabilities.

Thank you for your kind review and for your suggestion. We will try to set up an email series that addresses more use cases and capabilities. In the meanwhile, please feel to use our help website (help.encyro.com) and reach out to support for suggestions on any specific workflows you wish to achieve.

The ease of use. Depending on the time of year, I send many, many emails to clients and customers with sensitive, personal information. I also like that they can reply with a secure email.

I do have some insurance carriers who either will not or can not open my secure emails. In every case there is a workaround in that the carrier has their own secure system that can be used.

Thank you for your kind review and for sharing your clients' experience as well. Some insurance companies have automated systems to extract attachments from emails and those only work if the file is sent as an email-attachment (not a secure method). Glad to hear that they do provide their own secure option in those cases.

That it is easy to use, customizable saveable templates and KBA compliant signatures

It would be nice to have sending history organized better, now it is hard to track what was send. So better dashboard like CRM would be nice, when you click on client (not by email) and you can see the history

Thank you for the review and your continued use. Your feedback regarding the document history is very valuable for us. We will continue to improve the documents view and also add more flexibility to organize it in different ways.

I like that i can send and transmit documents securely. For my clients who still prefer simple email it is my go to if clients insist on emailing me documents. I also enjoy that i can send documents for esigning.

I really have no dislikes with the encyro software.

I use Encyro to communicate with tax and bookkeeping clients. It's easy for parties on both ends to use. I don't hesitate sending confidential information in messages and clients feel relieved knowing they can share sensitive information safely.

It was easy to incorporate into my business, but the one thing that I'm not crazy about is how the contacts files are organized and how the messages are viewed. It would be helpful if the interface was more like that of actual email.

Thank you for the review. More flexibility will be coming in the way the files and message are displayed by next year.

The program has a fairly short learning curve. When I finish a tax return, I can quickly upload it to Encyro. When I press send, the client receives an email notifying him/her that a document is available for download. I can included a note the length of my choosing which will be viewable when the client goes into Encyro. I can also includ a note the length of my choosing that will be visible...

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They recently launched esignature capability. It is a good feature, but one problem is that there is an esignature button that the client sees when he goes into Encyro. Unless I have created an esignature document for the client to sign, the button is useless. The client does not know that and will sometimes click on it thinking they can initiate an esignature document. I would that feature happen...

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Thank you for your detailed review and for your suggestions. The option to retract a previously sent document will become partially available with our "Delete for all" feature but it will only delete the message for the recipient if they have not read it yet. The ability to do more housekeeping on the client's account is something we need to design for (have noted this new requirement). The ability to e-sign an incoming document without a request is also on our list.

I was searching for (a) an e-sign solution (b) that offered ID verification using KBA via SMS (c) that met all IRS e-signature requirements (d) and offered responsive, U.S. based live, non-automated customer support (e) at a reasonable price (f) with a free trial (g) without requiring annual auto-renewal and hijacking my credit card info. Encyro met and exceeded all of these requirements. PLUS...

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To date I've not had problems with their product / service. Encyro may be a less mature product than the DocuSign and the Adobe e-sign products but I've been told by Encyro's tech support team that they are working on implementing some of the extra bells and whistles that Encyro does not offer yet. As a professional tax planner and preparer I find that Encyro offers a solid e-sign product that does...

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