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Encyro vs Zix Email Encryption Comparison

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Overview

Category Leaders

Send encrypted email and attachments to any email address, without forcing recipients to sign up. Clients can send secure...

ZixMail is an on-premise email encryption software designed to help financial institutions, healthcare providers, and other...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

9.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

100

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

37

5

4

3

2

1

36

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

4

5

4

3

2

1

3

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Encyro has been an excellent addition to our office. There has been ease of mind that important information is being shared with in a secure and safe manner.

CM

Christine M.

This is an affordable and effective way to send and receive secure emails and documents.

RS

Robert S.

Sending and receiving secure email is very important. I have confidence in using Encyro.

JS

John S.

Pros

Not enoughreviews yet

Cons

I have to simply send another document with a note that the previous one is in error, and they can delete it themselves if they so choose.

JT

Justin T.

I have had these e-mails get caught in a client's spam filter before. Customer Service gave me quick, simple instructions to pass along to them, though.

ER

Emily R.

Also, when you send a client a document, it goes into their account and I have no access to their account.

JT

Justin T.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features47
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Collaboration Tools
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Attachment Protection
  • Email Reminders
  • Encryption
  • File Management
  • File Sharing
  • HIPAA Compliant
  • Messaging
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Party Signing
  • Policy Management
  • Progress Tracking
  • Real Time Notifications
  • Reminders
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Status Tracking
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Threat Protection
  • Two-Factor Authentication
  • User Management
  • Total features4
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Collaboration Tools
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Attachment Protection
  • Email Reminders
  • Encryption
  • File Management
  • File Sharing
  • HIPAA Compliant
  • Messaging
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Party Signing
  • Policy Management
  • Progress Tracking
  • Real Time Notifications
  • Reminders
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Status Tracking
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Threat Protection
  • Two-Factor Authentication
  • User Management

Integrations

  • Total integrations2
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

Best Encryption Service Available!

Reviewed 10 months ago

As a mortgage broker, I am required to obtain sensitive documents from my clients such as tax returns, bank statements, W2's, etc., many of them which contain social security numbers and other personal data. To be able to offer this service to my clients is what I've wanted for years, and one that is especially user friendly as many of my clients are elderly and somewhat technologically challenged.

Pros

That it is very easy for my clients to use, and it add professionalism to my company to be able to offer an encryption service for them to send my sensitive documents.

Cons

Can't think of anything I don't like, I love it!

Vendor response

Thank you for your kind review and continued use of Encyro.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

The importance and the use of secured files and communication.

Reviewed 10 months ago

I love the feeling that clients information are secured. They feel the same also.

Pros

Ease of use, price of the software, makes my clients feel confident in my work

Cons

Everytime I have to use it, I have to reestablish it in my email. It does not stay on as an icon on my email platform.

Vendor response

Thank you for the review and feedback. The Encyro addin can disappear from Outlook under certain conditions that are controlled by Outlook. We have some suggestions under the Troubleshooting section on our help website to help avoid that (help.encyro.com and search "Outlook troubleshooting"). Also, the recently released newer version (v1.29 and newer) have some changes that make it less likely to be hidden by Outlook.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

Simple Soluiton To A Complex Problem

Reviewed 10 months ago

We were getting quotes from file sharing providers and secure email attachment vendors in the thousands of dollars which included funcitionality which was overkill for what w e needed. Encyro was easy to set up and manage.

Pros

Very easy to use when interacting with clients. No need to send passwords to clients who forget how to login.

Cons

I'd like to have an email I send through Encyro show up in my Sent mail insetad of needing to login to Encyro to find an email I sent.

Vendor response

Thank you for the review and feedback. The encrypted emails are purposely not saved directly to the "sent Items" folder because the email folders (including the Sent Items folder) tend to get synchronized to all your devices where you access email, including your smartphone or home computers. We want to avoid the sensitive information from being stored on those devices. If using the Outlook Addin, you do have the option to see a copy of the sent notification in the "Sent Items" folder and then simply click the Decrypt button to view it (you do need to be logged in for that). There is an option to save the message to a PDF file as well in addin versions v1.29 and newer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

Really Great!! need more information about other the features.

Reviewed 10 months ago

so far have been doing what I need it for.

Pros

it has been really smooth and able to be compatible with my email app.

Cons

I would like more information about the other features of the application.

Vendor response

Thank you for your review. Besides sending encrypted email, additional features include e-signatures, Gmail and Outlook integrations, receiving uploads from clients, custom branding, and multi-location backups. Please feel free to contact us for more details. Also, the help website, help.encyro.com, has detailed instructions and how-to videos for most of the key features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Encyro logo

Encyro

Great value, save time too.

Reviewed 3 years ago
Pros

I can send secure email just like regular email by clicking on the "secure send" button. Other software that I used forced me to go through many steps, worse yet, it then also forced the recipient to set up the account, etc. which makes it a hassle for busy clients.

Cons

I wish the Encyro would be more generous with the attachment size, or allow the file to be stored on the server to be download by the recipient. Sometimes, I have to send multiple emails because of attachment size limitations.

Vendor response

Kindly note that the file size limit for Encyro secure messages is 5GB per file. Multiple files can be attached This applies when you send from your account login at www.encyro.com. The files are saved at Encyro servers for recipients to download. On the other hand, when you use the Encyro Outlook Addin to send secure directly from Outlook, then the Outlook application imposes limits on the attachment size, that are much lower than 5GB. In this case too, the file is stored on Encyro servers for recipients to download (it is not sent via email servers for security reasons).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

Secure email

Reviewed 10 months ago

Very Good and easy to use.

Pros

Sending and receiving secure email is very important. I have confidence in using Encyro. My customers find it easy to reply. It is a cost effective way to help me in u business.

Cons

Would like to get periodic emails on the uses of Enyro and its capabilities.

Vendor response

Thank you for your kind review and for your suggestion. We will try to set up an email series that addresses more use cases and capabilities. In the meanwhile, please feel to use our help website (help.encyro.com) and reach out to support for suggestions on any specific workflows you wish to achieve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Encyro logo

Encyro

Encyro

Reviewed 10 months ago

Positive. I am at my one year anniversary of using Encyro, when I was considering it's use, I sent many trial secure emails to various customers and clients and asked for their input. They found it pretty simple to use from their end and I've had no complaints during the year.

Pros

The ease of use. Depending on the time of year, I send many, many emails to clients and customers with sensitive, personal information. I also like that they can reply with a secure email.

Cons

I do have some insurance carriers who either will not or can not open my secure emails. In every case there is a workaround in that the carrier has their own secure system that can be used.

Vendor response

Thank you for your kind review and for sharing your clients' experience as well. Some insurance companies have automated systems to extract attachments from emails and those only work if the file is sent as an email-attachment (not a secure method). Glad to hear that they do provide their own secure option in those cases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

ENCYRO is the cost efficient for secure document sharing and collecting KBA signatures

Reviewed 10 months ago

Great so far, except for the cons I mentioned.

Pros

That it is easy to use, customizable saveable templates and KBA compliant signatures

Cons

It would be nice to have sending history organized better, now it is hard to track what was send. So better dashboard like CRM would be nice, when you click on client (not by email) and you can see the history

Vendor response

Thank you for the review and your continued use. Your feedback regarding the document history is very valuable for us. We will continue to improve the documents view and also add more flexibility to organize it in different ways.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Encyro logo

Encyro

Encyro is great

Reviewed a year ago

Encyro allows secure transmission of sensitive documents and allows esigning. Overall Encyro has been an excellent and simple program to use.

Pros

I like that i can send and transmit documents securely. For my clients who still prefer simple email it is my go to if clients insist on emailing me documents. I also enjoy that i can send documents for esigning.

Cons

I really have no dislikes with the encyro software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Encyro logo

Encyro

Great Tool for Sensitive Info

Reviewed 10 months ago

My tax software offers all of the items that Encyro does, but they aren't nearly as easy to use. I will continue to use Encyro for all of my accounting and file sharing needs.

Pros

I use Encyro to communicate with tax and bookkeeping clients. It's easy for parties on both ends to use. I don't hesitate sending confidential information in messages and clients feel relieved knowing they can share sensitive information safely.

Cons

It was easy to incorporate into my business, but the one thing that I'm not crazy about is how the contacts files are organized and how the messages are viewed. It would be helpful if the interface was more like that of actual email.

Vendor response

Thank you for the review. More flexibility will be coming in the way the files and message are displayed by next year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

Encyro the excellent solution for this CPA

Reviewed 10 months ago

Great experience. I can quickly and easily send my clients documents with permanent future access to all documents I have sent them.

Pros

The program has a fairly short learning curve. When I finish a tax return, I can quickly upload it to Encyro. When I press send, the client receives an email notifying him/her that a document is available for download. I can included a note the length of my choosing which will be viewable when the client goes into Encyro. I can also includ a note the length of my choosing that will be visible...

Cons

They recently launched esignature capability. It is a good feature, but one problem is that there is an esignature button that the client sees when he goes into Encyro. Unless I have created an esignature document for the client to sign, the button is useless. The client does not know that and will sometimes click on it thinking they can initiate an esignature document. I would that feature happen...

Vendor response

Thank you for your detailed review and for your suggestions. The option to retract a previously sent document will become partially available with our "Delete for all" feature but it will only delete the message for the recipient if they have not read it yet. The ability to do more housekeeping on the client's account is something we need to design for (have noted this new requirement). The ability to e-sign an incoming document without a request is also on our list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Encyro logo

Encyro

An Awesome Product At An Unbelievable Price With Responsive U.S. Based Customer Support

Reviewed 5 months ago

Awesome!

Pros

I was searching for (a) an e-sign solution (b) that offered ID verification using KBA via SMS (c) that met all IRS e-signature requirements (d) and offered responsive, U.S. based live, non-automated customer support (e) at a reasonable price (f) with a free trial (g) without requiring annual auto-renewal and hijacking my credit card info. Encyro met and exceeded all of these requirements. PLUS...

Cons

To date I've not had problems with their product / service. Encyro may be a less mature product than the DocuSign and the Adobe e-sign products but I've been told by Encyro's tech support team that they are working on implementing some of the extra bells and whistles that Encyro does not offer yet. As a professional tax planner and preparer I find that Encyro offers a solid e-sign product that does...