Engage Process Features

Engage Process

Human centric business process management

4.45/5 (38 reviews)

Competitor Feature Comparison

"What If" Scenarios
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Administrative Reporting
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Brainstorming
Business Process Automation
Calendar Management
Collaboration Tools
Compliance Management
Compliance Tracking
Configurable Workflow
Content Management
Customizable Dashboard
Customizable Reports
Data Import/Export
Data Mapping
Data Transformation
Document Classification
Document Generation
Document Management
Drag & Drop
Electronic Signature
File Management
File Recovery
Forms Management
Full Text Search
Graphical Workflow Editor
HIPAA Compliant
Image Library
Incident Management
Inventory Management
Mobile Access
Multiple User Accounts
No-Code
Offline Access
Policy Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Secure Data Storage
Swimlanes
Task Management
Templates
Third Party Integrations
Training Management
User Management
Version Control
Visual Workflow Management
Work Order Management
Workflow Configuration
Workflow Management
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"What If" Scenarios
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Administrative Reporting
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Brainstorming
Business Process Automation
Calendar Management
Collaboration Tools
Compliance Management
Compliance Tracking
Configurable Workflow
Content Management
Customizable Dashboard
Customizable Reports
Data Import/Export
Data Mapping
Data Transformation
Document Classification
Document Generation
Document Management
Drag & Drop
Electronic Signature
File Management
File Recovery
Forms Management
Full Text Search
Graphical Workflow Editor
HIPAA Compliant
Image Library
Incident Management
Inventory Management
Mobile Access
Multiple User Accounts
No-Code
Offline Access
Policy Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Secure Data Storage
Swimlanes
Task Management
Templates
Third Party Integrations
Training Management
User Management
Version Control
Visual Workflow Management
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
"What If" Scenarios
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Administrative Reporting
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Brainstorming
Business Process Automation
Calendar Management
Collaboration Tools
Compliance Management
Compliance Tracking
Configurable Workflow
Content Management
Customizable Dashboard
Customizable Reports
Data Import/Export
Data Mapping
Data Transformation
Document Classification
Document Generation
Document Management
Drag & Drop
Electronic Signature
File Management
File Recovery
Forms Management
Full Text Search
Graphical Workflow Editor
HIPAA Compliant
Image Library
Incident Management
Inventory Management
Mobile Access
Multiple User Accounts
No-Code
Offline Access
Policy Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Secure Data Storage
Swimlanes
Task Management
Templates
Third Party Integrations
Training Management
User Management
Version Control
Visual Workflow Management
Work Order Management
Workflow Configuration
Workflow Management
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Mobile apps

iOS App


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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Engage Process Feature Reviews

25 reviewers had the following to say about Engage Process's features:

Ineke B.

Software is very easy and useful!

2017-03-29

Because the software `draws the process diagram itself, you only have to focus on the actual activities and the information you want to be available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark D.

Fantastic tool for documenting and analysing business processes

2017-03-31

My business has been working with the Engage applications for a number of years now, supporting our support services to UK Financial Services firms. We have had great success with the tools and our clients are often so impressed they choose to sign up themselves. It is hard to imagine a software investment at this level, that could deliver so many business benefits. Businesses can learn how to streamline their operations and enhance their customer experience. A great product from great people.

Pros

Easy to use Great analysis Highly Visual

Cons

More reports would make it even better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicola R.

Transformation at your finger tips

2019-04-09

I have used this software with a large number of customers. I have been able to demonstrate how they can improve and transform their processes. Not only this, it enables staff engagement in the mapping of the current process and in the development of a proposed process.

Pros

Then there's the ability to produce report and provide online access to training material.

Cons

I would love to be able to produce reports from a template to suit my customers, I can do it manually but it would be good to be able to set or select a template.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Albert t.

We're Engaged

2017-04-11

Different analyses and reports are available.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos C.

Optimise Business process in an easy way!

2018-02-22

Pros

This software allows you to easy create diagrams, implement with the financial areas, operations areas and so on. The interface It is very easy to use and you can have support from backoffice anytime.

Cons

Maintenance of a group of processes or activities is complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sjoerd K.

Engage Process modeler, a must to explore and improve your business!

2017-03-27

Now we have our whole quality management system including work instructions in Engage available for all our employees.

Pros

Easy to use The feedback option is great

Cons

It need a better explorer when you use a lot of documents (available in the newest update)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Engage Process

Just start with small processes, learning by using it!

Source: Capterra
Helpful?   Yes   No
Read more
Jomar v.

Easy to use, fast deployment

2018-03-07

Pros

It's very easy to deploy the tool in the business.

Cons

There is some basic info in who's done what at process level, but no reports supporting that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Frederik P.

Engage Process useful for many purposes

2021-01-22

We use the tool to: - calculate lead time - to analyze the impact of a certain intervention on the work processes of organizations working together - to provide insights in the document journey within a process - to analyze the impact of a new law on the work processes of organizations.

Pros

This interaction is more profound because the tool provides al lot of possibilities to capture information like input, output, lead time, waiting time, costs and al that is said during the proces workshop.

Cons

When the process consists of a lot of activities and different branches, adding or deleting steps in the process can lead to some flaws like branches jumping to weird positions, lines that take a weird shape and the numbering of steps that do not make sense anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim D.

Simple, Intuitive, Powerful Software

2019-12-17

Engage enables us to deliver a 'Process Library' to aid training, audit, Change Management, & Quality in the organisation

Pros

Very quick to learn and master so provides instant feedback on benefits to processes. Highlights savings routes and cost drivers that aren't obvious, enables you to see 'the wood for the trees' Allows quick experimentation to find the optimal processes

Cons

Some concepts that Engage uses as a pre-requisite for building processes can be a little obscure so you can waste time early on understanding why it works the way it does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sunil K.

New user

2019-12-16

Great tool for describing processes. Works realtime too.

Pros

The easiness to use the system.

Cons

The exports could be more designed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pim B.

The Modeler that help to improve your business

2017-04-24

Because it's cloud based, you can have access everywhere to your workflows

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrew S.

A game changer for process improvement, modelling and mapping

2017-04-03

The tool offers a multitude of export options into things like Visio, Word and Excel.

Pros

- Workshop friendly - Brainstorm App - Powerful analysis tools - View from different perspectives without remapping - User friendly icons - Easily compare As Is and To Be maps - Costs and times embedded in models - Time saving - Create easy business cases for change - Easy to use and intuitive - Depth of features and statistics for advanced users

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Engage Process

Yes don't waste time thinking or talking about whether you should buy it. Sign up for a free trial and map some of your processes and see the benefits it offers over the way you currently do things you will not look back.

Source: Capterra
Helpful?   Yes   No
Read more
Wim K.

Engage Process Modeler: Next generation process definition

2017-03-31

I've applied the Engage Process Modeller at several clients, and I am surprised to see how this modeller really helps to let people understand and optimize their processes in inter active approach.

Pros

Due to a strong data dictionary in combination with well thougth 'rules', This forces the users to develop a real process definition in stead of a nice drawing.

Cons

I've quite a lot of experience in defining processes. Therefor I'm able to use the Engae without a lot of support. However, less experienced users find it rather difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Engage Process

I would like automatic updates in existing the modeller, without the need to refresh first after changing the tables.

Source: Capterra
Helpful?   Yes   No
Read more
Kane W.

Engage

2019-12-16

Pros

However, behind the initial simplicity of the system is a powerful process mapping tool that allows you the freedom and functionality to create in depth process maps that can be the catalyst for delivering real change through efficiency improvements.

Cons

The only real gripe I have at the moment is there is no built in spell-check function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William F.

Review of Engage Process Modeler, rapid capture and evaluation tool

2017-03-22

It has many features which I will not list out here but the rapid capture is fantastic and then to be able to evaluate the process using Activity Based Costing (ABC) within the tool provides an immediate outline business case for change.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anne-Marleen D.

Review Engage Modeler

2017-04-13

The modeler is an easy to use program.

Pros

It's easy to use, very intuitive, if you're used to microsoft products.

Cons

it's oldfashioned and too much related to an hierarchial organization (by sharing and publicating processes or giving permission to look of work with the processes).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Engage Process

no.

Source: Capterra
Helpful?   Yes   No

Response from Engage Process


The look&feel of the product has recently been renewed completely. The pictures displayed reflect the latest version. We are curious to learn about wishes for new features and functions.

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Joyce A. B.

Only tool you will ever need

2021-05-21

Pros

Knowing what data, documents and roles are used in the different processes (all processes in Engage) with just two clicks, is absolutely mind blowing.

Cons

I know there is een update coming where Engage will be added to MS Teams. That would be great. But that is just a nice to have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dirk S.

Very easy to use software that supports your dialogue

2017-04-14

Evenso the software has strong analytical possibilities both logical as mathematical.

Pros

Supporting co creation/improvement

Cons

Maintenance of a group of processes is sometimes complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, 201-500 employees)

Easy to learn and use

2020-01-16

Gives a clear overview in steps and time.

Pros

Easy to use - no stress with drawing lines.

Cons

But the layer "Help" is easy to use and to find your information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erwin v.

Process modelling made easy

2017-04-20

Due to an intuitive user interface it is easy to start modelling a process.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jacob C.

A great tool for a specific set of jobs

2019-12-16

Pros

Automatic calculation of process timings and costs is invaluable - something we would have spent hours on before Engage.

Cons

While the UI isn't always intuitive, the team appear to be constantly working to improve it with regular updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle S.

Miles better than process mapping in visio!

2018-03-06

Pros

Very easy to explain to end users and they respond well to the icons as they are simple and informative.

Cons

Due to the number of clicks to input the detail into each step it can be quite time consuming to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth C.

Fabulous product - makes process mapping simple

2018-03-06

an easy to use system for process mapping and a great way of capturing brainstorm information electronically

Pros

It makes calculations of lead and processing times easy which in turn enables us to save time analysing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janice B.

Easy to learn and to use

2017-04-11

We then embed the Engage workflow maps into the content to support the users understanding of the end to end process.

Pros

Easy to use, quick to develop process maps/work flows.

Cons

Could do with more outputs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pim v.

Quick insight into your processes

2020-11-26

EngageProcess has helped us to communicate about the processes in a more natural way and to model them in parallel. This increases the effectiveness of our process for creating the learner journey with our clients.

Pros

Creating and presenting the learner journey processes of our customers in a quick and clear manner works well with Engageprocess. The use of swimming lanes in particular helps to quickly gain insight into the use of resources. In addition, the personal learning curve is accelerated when you use the services of the Engageprocess consultants.

Cons

The integration of EngageProcess with performance support tooling would be an advantage to reuse the created processes smartly and dynamically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more