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Envoy vs HID Visitor Management Solutions Comparison

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Overview

Category Leaders

Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms,...

WorkforceID Visitor Manager is a cloud-based platform that helps businesses in healthcare, education, transportation, energy,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

119

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

415

5

4

3

2

1

343

66

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

1

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We love the ability to download the log of visitors and this helps with our PCI compliance.
The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.
I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

Pros

Not enoughreviews yet

Cons

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.
That has been the most confusing to many Executives , Managers, etc.
The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features84
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Availability Indicator
  • Badge Management
  • Barcode/Ticket Scanning
  • Booking Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Employee Directory
  • Employee Self Service
  • Floor Plans & Maps
  • For Offices
  • Historical Reporting
  • Hot Desking
  • ID Scanning
  • Label Printing
  • Meeting Room Booking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Package Tracking
  • Payment Processing
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Space Management
  • Space Reservation
  • Status Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Workflow Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Availability Indicator
  • Badge Management
  • Barcode/Ticket Scanning
  • Booking Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Employee Directory
  • Employee Self Service
  • Floor Plans & Maps
  • For Offices
  • Historical Reporting
  • Hot Desking
  • ID Scanning
  • Label Printing
  • Meeting Room Booking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Package Tracking
  • Payment Processing
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Space Management
  • Space Reservation
  • Status Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Workflow Management

Integrations

  • Total integrations39
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

TD
AvatarImg

Tony D.

Aviation & Aerospace, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Envoy logo

Envoy

Leader in Visitor Management Solutions

Reviewed 2 years ago

Overall, Envoy Visitors is the leader in visitor management if pricing isn’t an issue.

Pros

Quality software with a ton of features. Beautiful GUI. Easy to setup and use. Envoy offers other software as well that is easily integrated with Envoy Visitors.

Cons

Pricing. Other options are available at a more affordable price for small businesses.

VR
AvatarImg

Vanilene Rose M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

User-friendly, efficient, and worth the value.

Reviewed 5 years ago
Pros

Envoy Visitors helps our department to easily track down visitors (students, alumni, parents, partner organizations). With the help of this software, we were and still able to prepare the needs of our visitors ahead of time, thus, lessening their waiting time. It also aids in easily tracking visitors' contact information whenever we have further concerns to them. Aside from these, what I like most about Envoy Visitors is the added security it gives to the institution I am currently working with.

Cons

None, so far. Envoy Visitors has been a great help to our visitor registration management and campus security since the day it was deployed.

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Joey T.

Biotechnology, 201-500 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Envoy logo

Envoy

Used for visitor registrations

Reviewed 4 years ago

Also allowing guests to sign CDA.

Pros

Allow the visitor check in process to be automatized.

Cons

Doesn't not print a visitor badge automatically.

SM
AvatarImg

Sara M.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Envoy Visitor and Badge printing system

Reviewed 2 years ago

Overall, the system has worked well for us. We have three iPad locations at three different entrances. Multiple sites are using the Envoy system.

Pros

Digital visitor log, instead of paper visitor log. Email to employee when a visitor arrives (receptionist does not need to do this). Visitors sign an NDA and that they have no COVID symptoms when they arrive, and this is stored. A photo of the visitor is taken. The configuration of the system is easy and flexible. A visitor log can easily be exported to an Excel file.

Cons

There could be many more features than there currently are. I assume that as Envoy matures, more features will be added and included in the basic system.

DC
AvatarImg

Derek C.

Nonprofit Organization Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Major improvement over LobbyGuard

Reviewed 5 years ago
Pros

AD integration, emails and texts to employees when a visitor arrives, picture of visitor after check in, iPad integration, online support

Cons

Envoy is pretty much perfect, the only thing that would make it better is to reduce the yearly subscription price :)

BT
AvatarImg

Brandy T.

Machinery, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

We love it.

Reviewed 5 years ago

Simple visitor registration. And no more paper logs.

Pros

Very fast way to log in your visitors. Simple set up. Love the printed badges. Simple to operate for visitors.

Cons

Would be great if it would text arrivals and photos on the free one. Occasionally looses connection either the printer.

KZ
AvatarImg

Kara Z.

Consumer Goods, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Envoy Sign In

Reviewed 7 years ago

Envoy visitor registration is easy to use and has completely transformed our visitor sign in process. I love the system and would highly recommend it to anyone.

Pros

Very user friendly. Modern appeal. Easy to use searchable dashboard.

Cons

Badge printer doesn't always stay connected and color printed badges are not an option.

AR
AvatarImg

Verified reviewer

Internet, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Simple and Reliable

Reviewed 4 years ago

Would highly recommend this solution for visitor check-ins.

Pros

It allows us to manage visitors, NDAs, employee notifications, and even package tracking all in one simple platform. It is reliable and easy to modify as our needs change, and they offer terrific/proactive customer support.

Cons

Have had some issues with printer connectivity, but that could be internal networking issues.

RC
AvatarImg

Roderick C.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Envoy logo

Envoy

Envoy system is very helpful in registering/recording visitors of the institution.

Reviewed 5 years ago

The visitor recording/registration is very helpful and the data can be easily retrieved for security and other purposes. This eliminates the traditional log sheet manual registration of the visitors and this system gives a good impression/image to the university in terms of new technology implemented to the institution.

Pros

What I like most in the system is the customizable input fields (visitor information) that can be modified if desired. Also the interface of the visitor registration form and the receptionist's dashboard in monitoring visitors.

Cons

The system is internet-based and the system will not function if internet connection problems occur. Also the visitor input application is only for Apple devices. They should have an application version for Android devices.

AR
AvatarImg

Verified reviewer

Higher Education, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

Envoy is Awesome

Reviewed 7 years ago

Envoy is an excellent app for visitor registration, and makes a huge impact in our office. The app is highly customizable, and easily integrable. I'd highly recommend it for all offices needing better visitor registration.

Pros

Highly customizable, excellent support, pretty design

Cons

Free tier could be more expansive.

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Ankush P.

Computer Networking, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Envoy logo

Envoy

Visitor Management experience made easy

Reviewed 4 years ago

- We have around 1000 of visitor's coming into our building everyday and managing those visitors using Envoy with its integration to AD and Clearpass has made us transition into a very smooth customer experience. We have recommended this to a huge set of enterprise customers for their visitor management and label printing.

Pros

- Integration platform using open API's is very flexible - Guest/Visitor management is easy and guests can be populated in advance using bulk upload - Integrates with Active Directory to look for sponsored Guest - integration with Twilio for Guest SMS password is highly useful

Cons

- Splash Page/App could be customized to have company logo in the frontend would make it more company specific

GL
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Gerard L.

Consumer Electronics, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Envoy logo

Envoy

Envoy Visitors - My Thoughts!

Reviewed 3 years ago

Getting away from paper based visitor registration and having an ongoing accurate record of visitors. Overall a great system that improves the visitor experience, and frees up so much time of front of house staff.

Pros

Accurate record of Visitors Ability to add an NDA to the process Saves so much time for front of house staff Auto notification for visitor hosts Ability to pre-register / invite visitors Improves the whole visitors registration experience Ease of use for Administrators Good dashboards.

Cons

The biggest challenge with deploying Envoy is getting employees to start using it to pre-register / invite their visitors. The product demo videos showing users how easy it is to start using the system could be improved. The benefits of using the system for an organization are clearly laid out in the demo videos - It would also be very helpful to have positive visitor feedback and their experiences on using the system. Options on the front screen are not readily obvious -i.e. a globe to depict different language options? a person that is unfamiliar will have no idea !

AR
AvatarImg

Verified reviewer

Philanthropy, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Self service check in

Reviewed 4 years ago
Pros

So easy to use and setup. No effort require for the visitor to check in.

Cons

Nothing at all, simple software that does what it is supposed

NC
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Nancy C.

Farming, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

I love Envoy Visitors

Reviewed 2 years ago

We have the exact time drivers arrive at our facility and if they are dropping off or picking up and what PO# they are picking up.

Pros

I love the visitor's sign in. You get everything you need when a visitor signs in

Cons

The thing I like least is the notifications from Envoy

SP
AvatarImg

Sanj P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

Envoy provides a faultless visitor management!

Reviewed 7 years ago

Cannot find a fault with Envoy. Really good software doing precisely what we require of a visitor management system. Highly recommend it to anyone looking for a professional solution that is fully functional, yet both clean and simple to use.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Consumer Goods, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Envoy logo

Envoy

Visitors really love it

Reviewed 5 years ago

Ease of whole process

Pros

It has made the life easier for both visitor and receptionist. No paper work, the visitor can easily enter the information using the Ipad app and the notification goes straight to the relevant person. Very easy and impressive layout. Dashboard shows all related details.

Cons

There should be an android version as well. Also internet is necessary for it to work so in case of any internet issue the system does not work.

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Mandar P.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Free software for Visitor Tracking

Reviewed 4 years ago
Pros

Free software for visitor tracking saves manpower and there efforts. Also i can integrate with zapier

Cons

Nothing to say much about the product as its completely free.

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Rahul C.

Internet, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Envoy logo

Envoy

Dazzling gate security application for businesses

Reviewed 4 years ago
Pros

The visitor check-in app was really smooth which made the whole check-in process pretty much seamless.

Cons

Haven't found anything as of now. Pretty easy to use software.

RJ
AvatarImg

Roger J.

Packaging and Containers, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Envoy logo

Envoy

Love the software

Reviewed 3 years ago

I love the way that we can notify the employees when they have a visitor.

Pros

The many ways that we can integrate this software with different company's products.

Cons

Unknown at this time, beside this review process.

CM
AvatarImg

Cassie M.

10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Envoy is very user friendly on both the administrator side and the visitor side.

Reviewed 5 years ago
Pros

I like the interface and the ability to upload / download data from the software (visitor logs for events).

Cons

At times, I found it difficult to ask questions about the Envoy system. Is there an online chat available for service questions?

GF
AvatarImg

George F.

1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Easy to setup, had our corporate location running in a very short time.

Reviewed 5 years ago

Visitor tracking, employee notifications and pre-printed color badges are significant benefits compared to what we had before.

Pros

Our employees love the notification features. Our visitors love the "been here before" feature. The visitor badge printing system works well and one of the nicer features is the pre-printed badges that Envoy offers. Overall the system is working out extremely well.

Cons

My least favorite part of the offering is the licensing. At first I thought I would be able to offer it in all of our locations and I felt the cost warranted the ability to do this. However, having the ability to have unlimited entrances works well in our corporate headquarters.

SS
AvatarImg

Sherri S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

Receive them well!

Reviewed 7 years ago

We use Envoy for both our guest registration and ensuring all NDA's are signed before visitors enter our space. It notifies both the Admin and the executive that their visitor has arrived and mails the visitor a copy of the NDA when they check out. WE LOVE IT!

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

When I first used it as a visitor It captured my photo and then take important details. Very good.

Reviewed 5 years ago
Pros

The user interface is very good and user friendly, it captures the most important details of the visitor and it's easy to use specially for elders. I also like the idea of sms notification and email notificication, it enables the host to know in advance that he/she has a visitor.

Cons

The least I like about this software is the recepient or the host could not reply to the envoy. If the recepient is not in the area he cannot advice the envoy or the visitor.

AG
AvatarImg

Adam G.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Works great and is super easy to set up.

Reviewed 5 years ago
Pros

The interface is super clean and modern. Tech support is always fast and responsive. Feature rich and good Google apps integration.

Cons

Wish we could add custom notifications by visitor type. Its hard to find the perfect iPad stand, even among the ones they recommend.

HJ
AvatarImg

Hsing J.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Envoy logo

Envoy

Envoy makes coordinating guest visits very easy.

Reviewed 5 years ago
Pros

Easy to use interface. Sends instructions to invited guests. Send notification when guest arrives.

Cons

I don't know if it is available. For visitors that come often, it would be convenient to save visitor info for reuse.