Envoy vs TDS Visitor Comparison

Allow the visitor check in process to be automatized.

Doesn't not print a visitor badge automatically.

Digital visitor log, instead of paper visitor log. Email to employee when a visitor arrives (receptionist does not need to do this). Visitors sign an NDA and that they have no COVID symptoms when they arrive, and this is stored. A photo of the visitor is taken. The configuration of the system is easy and flexible. A visitor log can easily be exported to an Excel file.

There could be many more features than there currently are. I assume that as Envoy matures, more features will be added and included in the basic system.

AD integration, emails and texts to employees when a visitor arrives, picture of visitor after check in, iPad integration, online support

Envoy is pretty much perfect, the only thing that would make it better is to reduce the yearly subscription price :)

Very fast way to log in your visitors. Simple set up. Love the printed badges. Simple to operate for visitors.

Would be great if it would text arrivals and photos on the free one. Occasionally looses connection either the printer.

Very user friendly. Modern appeal. Easy to use searchable dashboard.

Badge printer doesn't always stay connected and color printed badges are not an option.

It allows us to manage visitors, NDAs, employee notifications, and even package tracking all in one simple platform. It is reliable and easy to modify as our needs change, and they offer terrific/proactive customer support.

Have had some issues with printer connectivity, but that could be internal networking issues.

What I like most in the system is the customizable input fields (visitor information) that can be modified if desired. Also the interface of the visitor registration form and the receptionist's dashboard in monitoring visitors.

The system is internet-based and the system will not function if internet connection problems occur. Also the visitor input application is only for Apple devices. They should have an application version for Android devices.

Highly customizable, excellent support, pretty design

Free tier could be more expansive.

Quality software with a ton of features. Beautiful GUI. Easy to setup and use. Envoy offers other software as well that is easily integrated with Envoy Visitors.

Pricing. Other options are available at a more affordable price for small businesses.

Accurate record of Visitors Ability to add an NDA to the process Saves so much time for front of house staff Auto notification for visitor hosts Ability to pre-register / invite visitors Improves the whole visitors registration experience Ease of use for Administrators Good dashboards.

The biggest challenge with deploying Envoy is getting employees to start using it to pre-register / invite their visitors. The product demo videos showing users how easy it is to start using the system could be improved. The benefits of using the system for an organization are clearly laid out in the demo videos - It would also be very helpful to have positive visitor feedback and their experiences on using the system. Options on the front screen are not readily obvious -i.e. a globe to depict different language options? a person that is unfamiliar will have no idea !

So easy to use and setup. No effort require for the visitor to check in.

Nothing at all, simple software that does what it is supposed

I love the visitor's sign in. You get everything you need when a visitor signs in

The thing I like least is the notifications from Envoy

It has made the life easier for both visitor and receptionist. No paper work, the visitor can easily enter the information using the Ipad app and the notification goes straight to the relevant person. Very easy and impressive layout. Dashboard shows all related details.

There should be an android version as well. Also internet is necessary for it to work so in case of any internet issue the system does not work.

Free software for visitor tracking saves manpower and there efforts. Also i can integrate with zapier

Nothing to say much about the product as its completely free.

The visitor check-in app was really smooth which made the whole check-in process pretty much seamless.

Haven't found anything as of now. Pretty easy to use software.

The many ways that we can integrate this software with different company's products.

Unknown at this time, beside this review process.

I like the interface and the ability to upload / download data from the software (visitor logs for events).

At times, I found it difficult to ask questions about the Envoy system. Is there an online chat available for service questions?

Our employees love the notification features. Our visitors love the "been here before" feature. The visitor badge printing system works well and one of the nicer features is the pre-printed badges that Envoy offers. Overall the system is working out extremely well.

My least favorite part of the offering is the licensing. At first I thought I would be able to offer it in all of our locations and I felt the cost warranted the ability to do this. However, having the ability to have unlimited entrances works well in our corporate headquarters.

No pros were added to this review

No cons were added to this review

The user interface is very good and user friendly, it captures the most important details of the visitor and it's easy to use specially for elders. I also like the idea of sms notification and email notificication, it enables the host to know in advance that he/she has a visitor.

The least I like about this software is the recepient or the host could not reply to the envoy. If the recepient is not in the area he cannot advice the envoy or the visitor.

The interface is super clean and modern. Tech support is always fast and responsive. Feature rich and good Google apps integration.

Wish we could add custom notifications by visitor type. Its hard to find the perfect iPad stand, even among the ones they recommend.

Easy to use interface. Sends instructions to invited guests. Send notification when guest arrives.

I don't know if it is available. For visitors that come often, it would be convenient to save visitor info for reuse.

Our IT department embarked on PCI compliance and all aspects of our office security were analyzed. The Operations department suggested trying out Envoy as a way to log visitors and also announce them in case there was nobody at the front desk. Once people realized that they would get notification of a visitor even if our front desk person was not there (which is frequent as she is very busy with many projects), they were very receptive to the system. Frequent visitors had permanent name badges and others would have a badge waiting if we knew they were visiting in advance. We love the ability to download the log of visitors and this helps with our PCI compliance.

We are a small office, so many of the features are not really necessary for us. We wish there was a way to list several people as assistants or if there were places for multiple people that get notified on every visitor. Right now we are using a group email address that in turn notifies our three operations staff of a visitor as the assistant. It would be great if admins could elect to receive notifications in addition to the person that the visitor is there to see.

The iPad app is very user-friendly. Just a few taps, and we get to capture important visitor info (including photo). It gives the front desk a wow factor. The notifications is the feature most appreciated by our company, since they get notified in real time via email/sms/slack upon visitor registration of their guests. The pre-registration of visitors makes the visitor experience more pleasant. They receive an email/calendar invite about their appointment (which is customizable). Envoy also provides basic analytics dashboard to quickly view how many visitors there are/have been, and which persons/places are most visited. The visitor log is easy to extract as .csv for further data analytics.

There is no provision to use Android devices instead of an iPad. Currently, it's not possible to select multiple hosts (persons to visit/destination).

The history log data as well as guest/visitor sign in. A lot of visitors are WOW'd about the Envoy.

None so far. I do have an idea if your software already does this , please disregard. We can invite visitors prior to there arrival thru the Envoy system. As a Sr. Maintenance/Facilities associate i have to be sure contractors/vendors view our safety documentation for Danfoss before entering our facility. Is there an all inclusive type Invite that we can tailor to my needs? The COD is covered while...

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Thank you for your review Gary! Great news - we recently released a feature that allows you to fully customize your invitations. Your Customer Success Manager will be reaching out shortly to walk you through these new exciting features. Thanks for being an Envoy customer!