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Envoy vs TrackTik Comparison

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Overview

Category Leaders

Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms,...

TrackTik’s integrated security workforce management software offers security service companies complete control of every...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

299

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

409

5

4

3

2

1

338

65

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

78

5

4

3

2

1

35

27

10

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

We love the ability to download the log of visitors and this helps with our PCI compliance.
The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.
I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

Pros

Ability to track activity and reports interaction is great with the ability to send up reports to management in the clients operation as well as your archive for future reference.
I am constantly refining the system to be effective for our operations. The ease of use, reporting, and the accountability checks for the system are great.
As a VP of Business Development, I discovered a great interest from my prospects to have a concise, friendly and robust included in their security program.

Cons

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.
That has been the most confusing to many Executives , Managers, etc.
The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

Cons

However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this.
Our company lost our office and warehouse following Hurricane Laura. While conducting response services the software didn't work on 80% of our devices.
The only con is that some Spanish speaking officers complain about the language on their device.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Alarm Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Attendance Tracking
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Badge Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budgeting/Forecasting
  • Client Portal
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Contingency Billing
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Event Management
  • Facility Scheduling
  • File Storage
  • Financial Management
  • Floor Plans & Maps
  • For Offices
  • For Schools
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Hot Desking
  • Hourly Billing
  • ID Scanning
  • Incident Management
  • Inspection Management
  • Investigation Management
  • Invoice Creation
  • Invoice History
  • Job Management
  • Label Printing
  • Labor Forecasting
  • Location Tracking
  • Maintenance Management
  • Meeting Room Booking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-State
  • Occupancy Management
  • Online Booking
  • Online Invoicing
  • Online Time Clock
  • Package Tracking
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Personalization
  • Pre-Registration
  • Project Billing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • Routing
  • SMS Messaging
  • Safety Incident Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Signature Capture
  • Single Sign On
  • Skills Tracking
  • Space Management
  • Space Reservation
  • Status Tracking
  • Tax Calculation
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Work Order Management
  • Workflow Management
  • Total features91
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Alarm Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Attendance Tracking
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Badge Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budgeting/Forecasting
  • Client Portal
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Contingency Billing
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Event Management
  • Facility Scheduling
  • File Storage
  • Financial Management
  • Floor Plans & Maps
  • For Offices
  • For Schools
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Hot Desking
  • Hourly Billing
  • ID Scanning
  • Incident Management
  • Inspection Management
  • Investigation Management
  • Invoice Creation
  • Invoice History
  • Job Management
  • Label Printing
  • Labor Forecasting
  • Location Tracking
  • Maintenance Management
  • Meeting Room Booking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-State
  • Occupancy Management
  • Online Booking
  • Online Invoicing
  • Online Time Clock
  • Package Tracking
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Personalization
  • Pre-Registration
  • Project Billing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • Routing
  • SMS Messaging
  • Safety Incident Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Signature Capture
  • Single Sign On
  • Skills Tracking
  • Space Management
  • Space Reservation
  • Status Tracking
  • Tax Calculation
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations39
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier