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ETQ Reliance vs MasterControl Quality Excellence Comparison
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Overview
Reliance is the world’s most comprehensive, flexible and proven QMS software for quality-centric customers in dozens of industries....
MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Mudssar A.
Pros
Cons
Marisa Z.
Cons
Key features
- Total features154
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Air Emissions Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asbestos Management
- Assessment Management
- Asset Tracking
- Audit Management
- Audit Planning
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bills of Material
- Business Process Control
- Change Management
- Commenting/Notes
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Controls Audit
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Complaint Tracking
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Defect Tracking
- Demand Forecasting
- Design Management
- Digital Signature
- Distribution Management
- Document Automation
- Document Check-in/Check-out
- Document Coding & Control
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- EDI
- ERP
- Electronic Signature
- Email Alerts
- Environmental Compliance
- Equipment Management
- Exceptions Management
- FDA Compliance
- Feedback Management
- File Management
- Financial Management
- For Engineering Documents
- For Small Businesses
- Forecasting
- Forms Management
- Full Text Search
- HIPAA Compliant
- Hazardous Materials Management
- ISO Compliance
- ISO Standards Management
- IT Risk Management
- Import/Export Management
- Incident Management
- Industrial Safety Management
- Inspection Management
- Internal Controls Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Issue Management
- Issue Tracking
- Legal Risk Management
- MES
- Maintenance Management
- Material Requirements Planning
- Mobile Access
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multiple Format Support
- Nonconformance Tracking
- OSHA Compliance
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Operational Risk Management
- Order Fulfillment
- Order Management
- Order Tracking
- Planning Tools
- Policy Management
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Product Data Management
- Production Management
- Production Scheduling
- Production Tracking
- Project Management
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quality Assurance
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputational Risk Management
- Response Management
- Returns Management
- Revision History
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Risk Reporting
- Risk Scoring
- Role-Based Permissions
- Root Cause Analysis
- Routing
- Rules-Based Workflow
- Safety Management
- Sales & Operations Planning
- Sales Orders
- Sarbanes-Oxley Compliance
- Scheduling
- Search/Filter
- Secure Data Storage
- Security Auditing
- Shipping Management
- Status Tracking
- Supplier Management
- Supplier Quality Control
- Supply Chain Management
- Surveys & Feedback
- Sustainability Management
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Traceability
- Training Management
- Training Record Management
- Transportation Management
- Vendor Management
- Version Comparison
- Version Control
- Version Rollback
- Warehouse Management
- Waste Management
- Water Management
- Work Order Management
- Workflow Management
- Total features95
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Air Emissions Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asbestos Management
- Assessment Management
- Asset Tracking
- Audit Management
- Audit Planning
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bills of Material
- Business Process Control
- Change Management
- Commenting/Notes
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Controls Audit
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Complaint Tracking
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Defect Tracking
- Demand Forecasting
- Design Management
- Digital Signature
- Distribution Management
- Document Automation
- Document Check-in/Check-out
- Document Coding & Control
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- EDI
- ERP
- Electronic Signature
- Email Alerts
- Environmental Compliance
- Equipment Management
- Exceptions Management
- FDA Compliance
- Feedback Management
- File Management
- Financial Management
- For Engineering Documents
- For Small Businesses
- Forecasting
- Forms Management
- Full Text Search
- HIPAA Compliant
- Hazardous Materials Management
- ISO Compliance
- ISO Standards Management
- IT Risk Management
- Import/Export Management
- Incident Management
- Industrial Safety Management
- Inspection Management
- Internal Controls Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Issue Management
- Issue Tracking
- Legal Risk Management
- MES
- Maintenance Management
- Material Requirements Planning
- Mobile Access
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multiple Format Support
- Nonconformance Tracking
- OSHA Compliance
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Operational Risk Management
- Order Fulfillment
- Order Management
- Order Tracking
- Planning Tools
- Policy Management
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Product Data Management
- Production Management
- Production Scheduling
- Production Tracking
- Project Management
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quality Assurance
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputational Risk Management
- Response Management
- Returns Management
- Revision History
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Risk Reporting
- Risk Scoring
- Role-Based Permissions
- Root Cause Analysis
- Routing
- Rules-Based Workflow
- Safety Management
- Sales & Operations Planning
- Sales Orders
- Sarbanes-Oxley Compliance
- Scheduling
- Search/Filter
- Secure Data Storage
- Security Auditing
- Shipping Management
- Status Tracking
- Supplier Management
- Supplier Quality Control
- Supply Chain Management
- Surveys & Feedback
- Sustainability Management
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Traceability
- Training Management
- Training Record Management
- Transportation Management
- Vendor Management
- Version Comparison
- Version Control
- Version Rollback
- Warehouse Management
- Waste Management
- Water Management
- Work Order Management
- Workflow Management
Integrations
- Total integrationsN/A
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations6
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
Bhavik J.
Financial Services, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
The overall experience using ETQ Quality Management Software is very satisfactory. The features are great, document control systems has been very helpful and the flexibility it provides has been awesome.
The thing I liked the most about ETQ was cloud storage and functionality. The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.
The thing I liked the least about ETQ is the lack of reporting capabilities. Also, technical support hasn't been great.
santhosh b.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
ETQ Reliance
"Streamlining Quality Management with ETQ Reliance: A Comprehensive Review"
From my experience using ETQ Reliance, I have found the software to be highly user-friendly, with a comprehensive set of features that have allowed me to easily manage various quality processes all in one platform. One of the aspects I appreciate most is the ability to customize workflows, which has enabled me to tailor the software to meet my organization's specific needs. The reporting and analytics...
In my experience with ETQ Reliance, there were a few cons that I came across. I found the software to be quite expensive, and it required a significant investment from our organization. Additionally, while the customization features are excellent, it did take some time and effort to get the hang of them. Finally, I did notice some performance issues when dealing with large data volumes, which was a bit frustrating. Nonetheless, I still believe that ETQ Reliance is a robust and comprehensive solution for quality management, and I would recommend it to other organizations in need of such a system.
Mudssar A.
Consumer Electronics, 1,001-5,000 employees
Used weekly for 1-2 years
Review source
Share this review:
Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios. Analyze the opportunity of improvement with its cost is easier with this software.
Best software to implement, control and monitoring of effective quality management system, The core of quality management system like Corrective, preventive action for continuously improvement are comprehensively covered, get reported and tracked for improvement. Lean methodologies to low down the re work cost, production burdens and loses is very good strategy which is too covered and act upon accordingly. Human...
Visuals are not so interactive for large data, large data should be mandatory reading by visuals. The linkage or effects of cost of improvement on ROI can not be analyzed on it. BI and automation is not enough to drive QMS stratigically.
Marlene W.
Used daily for 2+ years
Review source
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ETQ Reliance
This software has become the hub of our best business practices, database and management system.
We manage our total Quality management System and audits systems from this software. It is a valuable database which we are able to feed the data to our BI systems and create dashboards and metrics with little effort after original set up.
The configurability and the ability to teach the basics to staff that has basic computer science and SQL/Java knowledge within weeks. The ability to influence changes in the product updates and the continued focus by EtQ on usability.
First time users find it daunting but it is as much about change management as the software itself. EtQ needs to emphasize simplicity to new product users for greater acceptance of the product upon release.
Nikhitha M.
Information Technology and Services, 201-500 employees
Used weekly for 6-12 months
Review source
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As an employee in Clinical data management field, I have seen every organization uses its own individual process in the data management so in order to understand my organization`s standard procedures and it`s templates, I find it very helpful.
There is nothing I can dislike about ETQ Reliance, I find it only helpful and I can even track my documents which I completed during my trainings and on what date and time, the version updates along with the dates is very helpful to improve the quality management.
Careena d.
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
Overall, my experience with ETQ Reliance has been very positive. I'm looking forward to continuing to work with them.
This software is easy to learn and use, and I appreciate that they are always looking for ways to improve their product and services. I was new to quality systems and taking over the administrative role was daunting, but ETQ has made the transition as smooth as possible by offering educational tools and support to help guide me in my new position. Our company uses Reliance for Document Control, CAPAs, Waivers, Nonconforming Materials, Assets, Calibration and Maintenance, and Quality Records, and we are hoping to implement their Training Management module soon, in addition to other applications. The ability to integrate this software with other systems is also a bonus as we continue to improve our own internal processes.
ETQ is pushing to move to SAAS, and our company isn't quite ready to make the jump. I'm concerned that services and improvements for on-prem customers will start to lack as the focus moves more towards SAAS.
Tom G.
Glass, Ceramics & Concrete, 10,001+ employees
Used daily for 2+ years
Review source
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ETQ Reliance
Highly configurable QMS platform with dozens of built-in modules/applications
- I love how configurable the platform is and that we are able to import/migrate data from other systems into the platform. - Many of the OOB modules are very well designed and integrated, which helps create a holistic quality experience that complies with ISO-9001 requirements. - The "designer" experience is very robust and nearly limitless in capabilities, which has helped us use Reliance to replace...
- A lot of new users complain that the software not very intuitive to use and navigate. - License prices have increased a lot over the years and features that used to be included for free, now cost money (upgrades, SaaS environment clones, etc.). - The new Reliance "NXG" ("Next Generation") product poses a number of security concerns due to its multi-tenant hosting architecture. - No access to our...
Justine F.
Biotechnology, 501-1,000 employees
Used daily for 6-12 months
Review source
Share this review:
Collaboration and training functionalities are superior to ETQ
Process forms are not easily configurable. Looking forward to Advanced QEM.
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