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ETQ Reliance vs MasterControl Quality Excellence Comparison

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Overview

Reliance is the world’s most comprehensive, flexible and proven QMS software for quality-centric customers in dozens of industries....

Category Leaders

MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

16

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

5

4

3

2

1

48

34

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.

BJ

Bhavik J.

Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.

Mudssar A.

Analyze the opportunity of improvement with its cost is easier with this software.

Mudssar A.

Pros

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.

MK

Martin K.

It has really helped us solve many issues with quality control and compliance. I would recommend this product to anyone who wants to move to the top tier of quality for their product.

MK

Michael K.

The best part is the ease of integration for the different modules and the easy workflow plan.

AR

Anonymous Reviewer

Cons

The messages contain error code numbers that are not easily translated into where to look for the problem.

AP

Anthony P.

Error messages that pop up during development are not very clear to describe the problem, for non IT people.

AP

Anthony P.

It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult.

Marisa Z.

Cons

Because of this struggle I have been creating reports in Power BI.

BJ

Brenda J.

When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.

GM

Gen M.

A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.

KK

Kanya K.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features170
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Air Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asbestos Inventory
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Benchmarking
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Demand Forecasting
  • Design Management
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Signature
  • Email Alerts
  • Emissions Inventory
  • Employee Management
  • Environmental Compliance
  • Equipment Management
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • File Management
  • Financial Management
  • For Engineering Documents
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Periodic Review
  • Planning Tools
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Reports
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Returns Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sales & Operations Planning
  • Sales Orders
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Surveys & Feedback
  • Sustainability Management
  • Tank Inventory
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Training Record Management
  • Transportation Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Waste Management
  • Water Management
  • Work Order Management
  • Workflow Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Air Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asbestos Inventory
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Benchmarking
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Demand Forecasting
  • Design Management
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Signature
  • Email Alerts
  • Emissions Inventory
  • Employee Management
  • Environmental Compliance
  • Equipment Management
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • File Management
  • Financial Management
  • For Engineering Documents
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Periodic Review
  • Planning Tools
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Reports
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Returns Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sales & Operations Planning
  • Sales Orders
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Surveys & Feedback
  • Sustainability Management
  • Tank Inventory
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Training Record Management
  • Transportation Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Waste Management
  • Water Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier