ETQ Reliance Features

Cloud function and storage is great. Flexible design capability and changes to processes/workflow.

Limited print capabilities such as font and size capability.

My company used this as a document management system. It was easy to look up information. Small learning curve. It’s good for document uploading.

Some features were not easily accessible. Crashes sometimes. Doesn’t work very well for managing Solidworks files. It lacked linking of related documents.

Very easy to custom configure the design from our end or to build an entire application from scratch, users like it for ease of use, easy to pull data for reporting, Tech support responds to issues within an hour or two max - 99% of my issues are not to fix something but for how to do something, upgrades are reasonably painless, enterprise scaling is fairly straight forward and cost is very reasonable.

We are experiencing some issues getting the mobility functionality working properly. I believe that it's something at our end. EtQ Tech support is sending a technician onsite to assist with troubleshooting the issue. Other than that there really isn't much to not like.

The configurability and the ability to teach the basics to staff that has basic computer science and SQL/Java knowledge within weeks. The ability to influence changes in the product updates and the continued focus by EtQ on usability.

First time users find it daunting but it is as much about change management as the software itself. EtQ needs to emphasize simplicity to new product users for greater acceptance of the product upon release.

Flexibility. It can be used for just about anything. We call it the anything engine because it is flexible enough to be used on the plant floor or high level enough to be used by VPs. It is easy enough for normal non-technical business users to configure and get extreme value and flexible enough for highly technical developers to implement unique solutions.

The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.

Having a central repository for data from various people in the organization is very helpful. Also, when customers come in for auditing purposes and we are able to show them our systems on the computer, they are very impressed.

Ease of use for people with weak computer skills. Items that were once on older versions of the software are not always available on the newer versions.

I like the user GUI interface. The software is easy to use and all modules are the same interface. It's a clean interface when you log in to the system. It's also compliant for our international standard audits.

I don't like the frequency you need to reset your password on the Technical Support website. It would be nice if the password was good for at least a month.

The thing I liked the most about ETQ was cloud storage and functionality. The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.

The thing I liked the least about ETQ is the lack of reporting capabilities. Also, technical support hasn't been great.

Document control requires effective and efficient system. This software helped me a lot in A.C.T.S. (getting Approvals, team Collaboration, Timeliness, S principles). Goodbye to the old fashioned way of filing archiving, sorting, distribution.

You need training to use this software. But once you learn it, you are good to go.

Flexibility and able to configure to suit most of our requirements. Scaleable and able to easily extend functionality to fit all areas of our business.

The lack of a mobile presence up to this point has hindered further engagement, there has been some progress but still need some more refinement.

It's totally configurable and compliant with regulations. Makes document retrieving during audits very easy.

It's a very good tool if people know how to use it. Most people don't understand its full functionality or how they should be using it based on their organization's requirements.

The flexibility in the platform is great. You can customize the software to fit your business needs.

IT support is crucial if you want to customize this product. Out of the box functionality can be performed by non IT personnel if properly trained.

What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs. Our users find learning to navigate the software, upgrading or creating reports from pulled data to be overall painless processes.

It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult. There also so many modules available that we can’t seem to implement them as fast as we’d like to.

Best way to track changes in a process. Segregated process to track different kind of changes. Easy to Use

Slow down when too many files are attached to a process or hangs if too many files are open in ETQ at the same time