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Event Mgmt system for Venues, Hotels, Caterers, Restaurants.
Value for money rating
4.8
/5
12
Price starts from
130
Per month
Flat Rate
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
30
/user
Per month
Pricing model
Free trial
Price starts from
20
/user
Per month
Pricing model
Free trial
Price starts from
4500
/user
One-time payment
Pricing model
Free trial
Price starts from
11.99
Per month
Pricing model
Free trial
Marla P.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
Review source
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Customer service is excellent.i[SENSITIVE CONTENT HIDDEN] is very responsive (even evenings and weekends) and is willing to customize components of the software to suit our needs when we have a specific request. He has worked with every request we’ve have had and we greatly appreciate the flexibility. Sometimes he just explains that they already have it set up - just not where we had expected and other times they make sweeping changes to accommodate our requests. In one of [SENSITIVE CONTENT HIDDEN] responses to our request he said, "It makes us very happy to provide product which has high value to you."
Event Booking Engines integrates all aspects of reservations into one system. We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines. We now have everything in one place – client information, event booking, contracts with electronic signature, payments, task reminders, checklists, master calendar and availability calendar (which is viewable on our website), staff scheduling, etc. We are still learning all the features that we can benefit from.
The email integration works differently than I had envisioned to capture emails from clients into their event account. Outbound emails and client responses will be captured in an event account as long as the email is generated through EBE. However, if a client initiates a new email (not responding to an EBE email), they have to use our organization's email address and the email is independent of the EBE system.
Thank you Marla, we greatly appreciate your review/feedback on our company and product. We always enjoy working with you and your team and building new features which provide high value to you! I will meet with my team to discuss our email integration and appropriate feature enhancements there.
Angela W.
Consumer Services, 1-10 employees
Used daily for 6-12 months
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I have increased sales due to this service. I can easily track leads and export to my sales team to make calls and follow up with clients. The support is amazing. I love the online calendar feature and is does not cost an arm and a leg for it. The only other software company I found that offered an online calendar cost thousands of dollars and that is out of our budget for softwares.
The support I receive from the company. The thing about softwares is they all require time getting to know the system and figuring things out. What is important for me is having the support I need to figure it out. This company hands down has the best support I've seen in quite some time. I've tried different softwares and this one is a great fit for my needs. I also like the online calendar feature the most. It's a great sales tactic to potential clients. Gives them a sense of urgency to book as soon as possible or their date may be gone.
I've been using this software for almost 1 year now. They are continuously sending updates and improving which is great. I really don't have any cons at the moment.
Thank you Angela, we greatly appreciate your review/feedback on our company and product. We are so happy we have increased your sales! Also, your product enhancement requests and our reciprocal product updates have been excellent and have made our product much stronger!
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 6 months
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The service, value, and many of the features are top notch. Overall, I am very happy with my choice to move forward with EBE. The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season.
I'm not sure I'm using EBE in the exact way it was intended. My main goal is to have roughly 250-300 'calendar items' on the master calendar each year, with about 100 of those being events with a significant amount (roughly 20) of line items as event details. Creating proposals with many line items is a cumbersome process, having to go into different sections of EBE multiple times for one proposal. The 'wizard' has been helpful in mitigating some of the delays, but it is still a challenge. In general, it can be difficult to navigate the different "silos" of EBE, between line items, proposals, event page, and so on. These are notable but not insurmountable challenges and I am still happy with my decision to move forward with EBE.
Thank you for your review/feedback on our company and product! We reviewed your account and noticed that you have not setup or used the Event Wizard Autopilot feature which was rolled out several weeks ago. This feature allows you to create a Proposal with Line Items, Room Schedulings, Payments and Contracts in seconds and directly addresses your ease of use and time comments.