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eWorkOrders CMMS Features

Features Summary

Functionality

4.8

/5

73

Total features

121

13 categories

eWorkOrders CMMS features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Accounting

Common features of CMMS software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Asset Tracking
Audit Trail
Automated Scheduling

Price starts from

35

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

73

Price starts from

35

Per month

visit website

Total Features

121

Unique features

  • Key & Lock Management

  • Predictive Maintenance

  • Barcode / Ticket Scanning

  • Facility Scheduling

Functionality

4.5

/5

2.6K

Price starts from

49

Per month

visit website

Total Features

140

Features in Common

61

Unique features

  • Bid Management

  • For Carpet Cleaners

  • SMS Messaging

  • Approval Process Control

Functionality

4.3

/5

4.4K

Price starts from

50

/user

Per month

learn more

Total Features

112

Features in Common

32

Unique features

  • Time & Expense Tracking

  • Lead Capture

  • Data Visualization

  • Single Page View

Common eWorkOrders CMMS comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KB Custom / Ework Orders

Reviewed 6 months ago

I really enjoyed E work Orders and like that they are on top of everything and fast service. They make you feel #1 and if there is a problem, they will go out of the way to fix it or customize the layouts to help. I like that they can help you during implementation and during that first 6 months of using the new Ework software they do not charge of have hidden fees when you need help.

Pros

I like that it is customizable for you and the company needs. You can ask any customize and Ework will accommodate. Very fast service and even after hours and weekends.

Cons

Not very much not to like its really good. If I had to suggest I would say for CMMS tracking Meters for Semi Trucks may need a little touch up but also depends on the company that is using the meters. For inventory view definitely warranty tracking needs to be an option Shelf Warranty vs In use Warranty

Vendor response

Hi Devree, Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our user-friendly CMMS. We take your feedback very seriously and would love to hear how we can improve! Please feel free to reach out to your account executive or our technical support team and let them know what you think. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A Top Flight Product That Fits Any Budget

Reviewed 13 years ago

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best product available for the money

Reviewed 2 years ago

The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records. We now can historically track all parts used and time spent on assets. We also have detailed records of the company assets as well. The inventory portion allows us to order and track inventory as well as accurately cost what we use and check vendor pricing.

Pros

Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless. The inventory and purchase orders are intuitive and a must as well. Being able to track on hand inventory and how it flows is extremely valuable.

Cons

The system does need the ability to have the purchase order receiving accurately account for what is received when incomplete shipments are received and entered. There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt. Yet...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Chevy Corvette in a Ford Focus package

Reviewed 2 years ago

Positive to outstanding.

Pros

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!

Cons

Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CMMS!

Reviewed 2 years ago

Very professional and helpful support. Easy implementation. Easy to learn.

Pros

Ease of training and use. Customizable. Price point.

Cons

Nothing to dislike. This system offers everything we need and more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders - great product

Reviewed 3 years ago

We use eWorkOrders to generate bi-yearly work orders for maintenance on equipment, then other work orders can be generated from those if an issue is found. It makes the scheduling of PM's and failure work orders easier.

Pros

The customer support is outstanding. "How to" videos are included in the software which make it easier to get started using.

Cons

Understanding how different parts work together took a little time to learn, but after being in the system it comes easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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E Works Order for Healhtcare gets and A+

Reviewed 6 months ago

E Work Orders has enabled us to become a data driven department. Our prior CMMS software could only tell us how many work requests/PMs we did. E Work Orders opens up a whole new world of reports pulling data from as many or as few fields as needed. The speedometers and graphs on the Dashboard are great for a quick look. Josh in Technical Support has been absolutely awesome! I email him and he responds so quickly, he's always so helpful, giving me step-by-step instructions and is so patient with all of my questions! This software has transformed how we manage our work orders and preventive maintenance.

Pros

From the administrative side to the technicians to the people submitting work orders is so user friendly!

Cons

Honestly, anything that I have asked if E Work Orders if it can do, they have been able to accommodate. I've been very impressed.

Vendor response

Hi Cynthia, thank you for taking the time to leave a review about your experience with our CMMS. We are happy to hear you have had such great success with our work order management, reporting and dashboard features. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reich LLC

Reviewed 6 months ago

Again, having eWorkorders has been an absolute game-changer from a PM perspective.

Pros

Having the automated PM functionality has been a game-changer for our Maintenance department.

Cons

It would be nice to have a more dashboard/cockpit view.

Vendor response

Hi Brandon, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our PM functionality. Our dashboards can be configured to meet your needs, please feel free to call your account executive or our technical support team, who can help you out with your specific requirements. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential Business Improvement

Reviewed 3 years ago

Celgene has been a customer of eWorkOrders CMMS solution for over 15 years. Our industry which develops and commercializes medicines for cancer and inflammatory disorders has very strict guidelines and regulations to follow. So the vendors that we engage with have got to be at the top of their field. Our teams are spread out throughout many locations around the world and they give eWorkOrders the...

Pros

Easy to use by technical and non-technical personnel. Ease of configuration, personalization and customization. Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week). Meets our PM and Demand Work Order needs right of Out of the Box, without the need for “add ons or consulting” Meets the diverse needs of the various department types above, not just Facilities. Immediate...

Cons

System Not offered in foreign languages (although you can create the Work Order request page in any language) Mobile version is not available while offline (no internet/wifi/mobil access)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer in the Retail, Restaurant and Service industries

Reviewed 6 months ago

From purchase to implementation, we got this product up and completely running within weeks. It has become the main form of communication between all our sites and their supporting departments. The site's issues are no longer forgotten because they stay "open" until resolved in eWorkOrders and there is less confusion between technicians as to whether an issue has been resolved by someone else. The system has been up and running hands free for over 2 years now...

Pros

We are a small, but diverse company of retail, restaurant, home heating, and petroleum based fuel deliveries. With very little help, we were able to get this product up and running the way we needed it to. We also were able to input accounting data into our billing system to bill out external customers we provide service to. All of this was done internally with a few tips from eWorkOrders support team.

Cons

There could be a little more enhancements to the line of communications when work order comments are updated.

Vendor response

Hi Jack, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our CMMS. We take customer feedback seriously and would like to know what additional enhancements you are looking for relating to communications of work order comments. Our CMMS provides real-time updates and we would like to make sure that it is providing the information you need. Please to reach out to your account executive or our technical support team. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eworkorders review

Reviewed 3 years ago

We recently were asked to find a software that has the capability of our customers to create a work order request on line. Low and behold we already had it. After finding out about that, it took very little time to have it set up to our specs and was in use in very little time. That is what is so great about Eworkorders is that they have so many aspects of their software that I am still finding out new things, and that is after 10 years of using it.

Pros

I have been using Eworkorders for 10 years. I took quite a while back then looking at different softwares for our workorders when our other software became outdated and not very easy to use to begin with. This is when I came upon Eworkorders. After talking with their representative and looking at their formats and the east to customize it, I realized this was the software I was looking for. I haven't...

Cons

I have no cons to speak about with Eworkorders. Their ease to accommodate my specific needs is awesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why choose eWorkOrders? It's the best one I found!

Reviewed 2 years ago

I needed a CMMS system that was simple enough to use for the hourly mechanic and production operator, but it needed to be sophisticated enough for the engineers, production supervisors all the way up to the plant manager. This product met my requirements perfectly.

Pros

It is very easy to use. I demoed/tried three major CMMS software systems and hands down this is the best one on the market. I have been using the product since the middle of 2015. The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you.

Cons

None. I know that sounds crazy but I cannot find any problems with their product. I use a combination of standard reports, custom reports and lots of data manipulation once I extract the data from the data base (ex. download data in excel format, sort, pivot, graph and finish with PFD reports).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great product

Reviewed 2 years ago
Pros

This is a great product for a mid-sized facilities management operation. I've used it at two different organizations and have been very happy with both the product and their support.

Cons

Because of the nearly unlimited ways the database can be configured it helps to have some knowledge of what the user's expectations will be before setting up the program. Support from the developer was critical here.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dependable Customer Service

Reviewed a year ago
Pros

Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.

Cons

Settings on the back end can be a little difficult to navigate

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Work Order System without all the Work

Reviewed 3 years ago

As the Facilities Systems Manager for the US Senate Sergeant at Arms, we found eWorkOrders very user-friendly and comprehensive enough to meet our needs. With our very high security standards, we were very impressed with the preventive measures that the eWorkOrders team has in place to protect our data and our CMMS related processes. Working with the eWorkOrders team has been a great experience. The team always picks up the phone and accommodates our requests, no matter how crazy the request may be.

Pros

I liked that I didn't need to be a computer programmer to use eWorkOrders.

Cons

I don't have any cons with regard to eWorkOrders to pass along.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Team!

Reviewed 2 years ago
Pros

e Work Orders is simple to use, easy to navigate, easy to learn, and has a customer support team that stands behind the product. My staff has not had any issues learning to use the mobile system, and efficiency of work has made substantial increases. e Work Orders takes the hassle out of work orders. The cloud based service saves IT cost, and provides access any time, any where. I would recommend the software to anyone.

Cons

I have not found any specific negative aspects of this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EWORKORDERS REVIEW

Reviewed a year ago
Pros

General ease of us whether it is general work orders , PM management asset management or work order tracking. WE LOVE THE ENTIRE SYSTEM. We have been using this product for 14 years. It is miles ahead of any other CMMS software I have used previously or have been exposed to on other sites.

Cons

I really don't have any dislikes with e work orders. If you encounter a problem or have a feature you would like to add the e work orders tech support is OUTSTANDING.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eWorkOrders was made for us!

Reviewed 4 years ago

We needed to replaced a very old system, MS ACCESS if I remember correctly. The eWorkOrders system helped us achieve that and more. The ease of use for line staff to enter work orders is as good as it gets. If you are in need of a system to keep track of request (physical maintenance, information technology, etc.) this solution will really help you.

Pros

Price was a top consideration, follow by ease of use. We've had the software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received. We had asked and received help from eWorkOrders to solve some of the few issues we encountered. The few problems were solved by the next business day.

Cons

The desktop interface could be updated, and some of the reports may benefit for better descriptions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, easy for control and easy data retrieval

Reviewed 2 years ago

Excellent

Pros

Cloud-based application, run in every device, easy and flexible reporting structure. Possibilities to save documentation (procedures, manuals) in the cloud and expansion to other tasks other than maintenance, ex: sanitation.

Cons

Some of the reports I could not export in pdf I have to save as pdf. Not a big deal

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer focused, excellent customer service, easy to use, customization is awesome.

Reviewed 5 years ago

Customization, historical data on repairs, reports, communication with the maintainers in the field.

Pros

The software engineers were able to build me an automated work order system. They original way I managed issues was through email alerts from another company I am partnered with. My partner company was able to link the alert emails to eWorkOrders. I wake up in the morning and have a dashboard that gives a quick snapshot of what needs to be repaired. The eWorkOrders team were key in making that customization possible.

Cons

I do not have any issues with this software. It has streamlined my work and has given me a ton a man- hours back.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eworks came in a very critical time for our maintenance service

Reviewed 3 years ago
Pros

The support and capability they have to accommodate to our needs worldwide, our business are not locate in USA continental so reporting from eworks varies from country to country, eworks have been able to provide us with a proper response for all our needs, I know we have more challenges as a company, but so far they have met 100% the expectations and needs required

Cons

we have some challenges operating with equipment that needs wifi, I know they are developing a system already to be able to uploaded but in the meantime we are upgrading our systems to work with local cellphone companies to use sim cards to eliminate this problem

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Hattie Larlham perspective

Reviewed 11 years ago

Over all E-Workorders is a great value with a great team of experts willing to do what every it takes to make your experience with electronic work order systems easy and affordable. You do not have to worry about purchasing future upgrades, because the E-Workorder Team is continually developing and expanding their system, and as they do so they provide that new technology to their customer.

Pros

The E-Workorder system is a great system that does not require a super high level of computer talent to navigate and build. The benefits provided by the E-Workorder system are equal to many high dollar software systems, but without the high cost to purchase and train individuals to operate. We re a long term healthcare agency with over 33 operating properties in Ohio and 750 employees and this system...

Cons

We have no complaints on this system nor any cons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product!

Reviewed 7 years ago
Pros

The product is extremely user friendly, easy online access, and excellent overall results. The vendor always responds to our needs within moments; very accommodating and always carries a high level of professionalism; and great technical support. We have 320 employees who have access/user ability to the software, we have not had any problems with the software or user complaints.

Cons

We have no complaints. The product is excellent for work order tracking and reporting. All levels are able to use the product with ease. The facility directors seem to be very happy with the work order system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Intuitive and Snappy Work Order System

Reviewed a year ago
Pros

It's very quick, efficient, and intuitive. The best part for me are reports. Just a phone call and they'll make a custom report for anything I need.

Cons

Doesn't really work for fleet vehicle mileage and parts tracking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eWorkOrders - a very good CMMS and a good value

Reviewed a year ago

I helped implement and currently help administer eWorkOrders at a company with three sites with no previous CMMS. The implementation, training, Go Live and ongoing support has been excellent. I have helped companies implemented several CMMS systems over the past five years and eWorkOrders has been the best at implementation and support.

Pros

Easy to import / upload information Cloud based solution - can access eWorkOrders anywhere Work Request portal - anyone can enter a work request On Line training modules Checklist capability - great for tracking inspections Query and Reporting options Tech support responsiveness

Cons

The initial PM set up was a bit confusing in terms of assigning the assets to the PM. The on line training video was improved to help make this easier to understand