EyeOnTask Features

EyeOnTask

Best Field Service Management Software

4.92/5 (25 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
CRM
Calendar Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Equipment Tracking
Estimating
File Storage
GPS
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Online Time Clock
Payment Collection in the Field
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Routing
Scheduling
Service History
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
CRM
Calendar Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Equipment Tracking
Estimating
File Storage
GPS
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Online Time Clock
Payment Collection in the Field
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Routing
Scheduling
Service History
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
CRM
Calendar Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Equipment Tracking
Estimating
File Storage
GPS
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Online Time Clock
Payment Collection in the Field
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Routing
Scheduling
Service History
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


23 reviews

EyeOnTask Feature Reviews

24 reviewers had the following to say about EyeOnTask's features:

Marinos C.

Best Mobile Workforce Management Platform

2021-05-26

Pros

Easily create employee schedules, track time, attendance, manage your leads, invoices and inventory with EyeOnTask.

Cons

Integration with Outlook calendar would help

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Malcolm B.

Everything you need in Field Management

2021-03-12

One of the challenges we faced as a company was being able to provide historical data relating to work done for clients in the past, images to verify last known state, and providing reports to the client in a timely manner.

Pros

Ease of Use Customizable Historical Data Storage Regularly Upgraded and Updated software Superb Tech Support Great Price Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked Fieldworker Tracking Work Scheduler Customer Portal Recurring Jobs / Invoices Expense Tracking Equipment Tracking Contract Management PayPal Integration QuickBooks and Xero integration

Cons

Still has a few bugs -Sometimes you may need to wait to have tech support resolve your issue

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lethabo M.

Missing Features

2019-11-09

Easy to track down finances and Clientele data.

Pros

Ease of use and it's interface is simple to use

Cons

Tasks that are to be done by management or the inside team that doesn't involve sales or customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deepak K.

Most affordable Field service management software

2019-05-01

Pros

Packed with so many features like Job management, Invoicing, Inventory, Quotation,Payment, Map, Customer Portal and most import part is ready to customise for your needs.

Cons

It should have customisable dashboard as per industry's need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chinmay P.

Great product and very supportive team

2019-11-11

Pros

The system is very well designed and has most of the features required to keep an eye on the pending tasks and the field worker who is assigned the task.

Cons

But having a full functioning order management along with tracking of the orders and where abouts would be like the iceing on the cake.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andreas Z.

No paper work any more!

2019-08-05

We saved a lot of time and money.

Pros

The software has more than enough features to use, like collecting payment on the field, track the service history, customer electronic signature, job time tracker, quotes and estimates, billing and invoicing, dispatching and more..

Cons

Maybe the inventory module needs some extra features but we don’t really use it for now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ted K.

Flexible solution, Best value for money

2021-05-02

Especially the integration of the app for the fieldworkers with the back office improved efficiency.

Pros

All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins.

Cons

With this tool it would be possible for consultants like me to configure the connections with third party software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alfred H.

Amazing features for affordable price

2020-07-23

Pros

it has an amazing features covering most of needs of any type of users , it is affordable and will not cost you a fortune like other silutions

Cons

it has to improve in financial impact , it would also nice if reporting engine is more editable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronis C.

Great software

2019-11-06

Pros

quick support, value for money, User Friendly

Cons

We cannot integrate eye on task with another software. we need API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Graham J.

Eye On Task- Leading the way to business integration

2021-01-01

Eye on Task speaks to every area with in a business from production, sales, quality, to a strong consumer focus

Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandeep P.

Review

2020-10-30

Overall Support is too goo and people hear what you want to say and accept if some feature is missing and ready to get it developed.

Pros

Dynamic Scheduling feature of team through calendar

Cons

Payment gateway integration... can have other payment options apart from PayPal

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derrick B.

Field worker app

2021-07-07

we can manage out field workers, appointments and leads from the one software and its user friendly for our filed worker, was most impress that the field worker and the admin app for mobile device are independent of each other this allows me to run both at the same time extremely useful.

Pros

I have been looking for a field worker software for a number of years i have finally found the one for us the price is competitive, the technical support we are so impress with there service we can relax to know we do not need to look further, Thank you EyeOnTak i have look and subscribe to so many field worker software this software and support does it all for me Derrick Barrett Goldcrest Maintenance Service

Cons

I could not find any thing not to like

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel D.

My experience

2020-10-23

Organizing multiple job/contract. better tracking of overall operation.

Pros

That was why i needed Eye On Task in the first place...to organise my multiple little contract/job and it does exactly that for me which means, more reliability for my clients and a clearer schedule for me.

Cons

Surely since nothing is perfect but its actually more than i need. Maybe some other online payment method for the invoice system...apart from paypal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rama M.

Eye On Task

2019-01-17

It was easy to use, straightforward, fast and saved me a lot of time.

Pros

The user interface and overall usages was good.

Cons

There are no cons to this software. I do think, some more guidance would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Colman R.

EOT Review

2021-05-13

Before EOT we were manually managing Jobs, invoices and all aspects of the business. EOT allowed us to streamline the business into more functional flow

Pros

The ease at which you can deploy job and manage the flow

Cons

Its security, would like if MFA was introduced that way it could be used to manage more Critical Customer Data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raj P.

Great all round tool for small business

2021-07-30

All in all a neat package for a small business which will help to ensure all aspects of providing service are managed.

Pros

All aspects of quoting, assignment, scheduling, completion and invoicing are integrated. Chat feature is useful.

Cons

Limited ability to integrate with other apps such as Outlook and accounting software.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
June G.

3rd Month Review

2021-01-21

I am very happy to be using your app only because of the support I have been given. Without your support I would of given up in the trail period.

Pros

They help with any problem you may have and nothing is to much trouble for them at any time of the day (even with the time differences) Any adjustment in the app I have requested they have done to accommodate our needs(allowing us to edit completion notes)

Cons

The integration into QB's is a problem for me at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ravi P.

One of the best software for AC service Industry

2019-05-16

Pros

There are many features those we like but its quotation and invoicing feature is most important for us. we spend lot of time to create quotation and remembering HSN code for different product was also difficult.

Cons

As of now it fulfills our all essential requirements

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin G.

Great App

2019-05-17

Pros

Simple to use and very responsive, its help us keep in contact with our workforce, knowing where they are up-to and live status of the jobs.

Cons

As this software is new there is some functionality missing but the road map they have looks great and can't wait to see what comes next from the team

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jolize L.

Eye on Task - works

2021-03-09

I really do recommend this to other companies that need to get a system for the admin and field technician to make sure everyone is on the same page and also that all the work gets done in time and your customer gets invoiced correctly.

Pros

I only showed my employees one time how to use the program and they understood and the whole company is on the program using it

Cons

I can't say that there is anything that does not work for us as all is perfect for our company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean G.

We are having better control on our business.

2019-05-01

Pros

On first I would say User friendly and its custom form can be designed & used as per your need On the request they added Language support as well.

Cons

It should have more language support by default not on request

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Claire C.

The best app I've found

2021-03-13

We needed an app to organise our work and scheduling. It needed to be exactly what I needed for our painting and decorating company and it offers everything and more. On top of that the price is exceptionally competitive which is fantastic for a small company like ours

Pros

I'm so pleased to finally find what we needed from an app, I've literally trialed hundreds of apps and eye on task is the best I've found 👏

Cons

Nothing found yet, it all looks good so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marinos T.

FIRST TIME I FIND SO GOOD TEAM AND APP

2019-08-05

everything from crm until gob planning

Pros

very easy programm

Cons

very helpful staff, and reliable, I recommend them 100%

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzi T.

a great system

2021-05-27

Pros

It's easy to use and has the functionality we require.

Cons

my only issue is the calendar doesn't sync with google currently..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more