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EZFacility
5
75
4
40
3
9
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based gym & club management software for SMBs
Table of Contents
Is this product right for your business?
Find out with a
EZFacility - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
EZFacility overview
What is EZFacility?
EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.
Starting price
per month
Pros & Cons
Scheduling
Training and Learning Curve
Customer Support
Group Management
Phone Support
EZFacility’s user interface
EZFacility review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.7
Reviews sentiment
What do users say about EZFacility?
Users say EZFacility offers strong customer support, with responsive and knowledgeable staff who help resolve issues quickly. They feel the software is reliable and appreciate frequent updates, though some mention limited support hours and a desire for more weekend availability. They find the system user-friendly once learned, but note a learning curve for new staff and occasional complexity in setup or training.
Reviewers indicate EZFacility streamlines membership management, scheduling, and reporting, helping them save time and stay organized. They like the flexible features and customization options, but some wish for improvements in reporting, automation, and ease of making changes on the fly.
Select to learn more
Who uses EZFacility?
Based on 128 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
EZFacility's key features
Most critical features, based on insights from EZFacility users:
All EZFacility features
Features rating:
EZFacility alternatives
EZFacility
Starting from
99
Per month
Gym Assistant
Starting from
780
One-time payment
Vagaro
Starting from
23.99
Per month
TeamUp
Starting from
119
Per month
EZFacility pricing
Value for money rating:
Starting from
99
Per month
Flat Rate
User opinions about EZFacility price and value
Value for money rating:
To see what individual users think of EZFacility's price and value, check out the review snippets below.
Ryan I.
Sports Centre Manager
Kyle W.
Sports Centre Manager
EZFacility integrations (3)
Integrations rated by users
We looked at 128 user reviews to identify which products are mentioned as EZFacility integrations and how users feel about them.
Integration rating: 4.0 (2)
“To see my inventory and add discounts and promotions”
Robyn L.
Manager
Integration rating: 5.0 (1)
“We used authorize.net as our payment processor”
Megan H.
Executive Director
Integration rating: 5.0 (1)
“For our check in security badge access.”
“We needed the members to have 24/7 door access - this software didn't provide that for fitness facilities you have to use an integration”
Adam G.
Health Fitness Professional
Other top integrations
EZFacility customer support
What do users say about EZFacility customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of EZFacility customer support.
Widespread user sentiment highlights that EZFacility's customer support is responsive, helpful, and quick to resolve issues.
A fair number of users appreciate the knowledgeable and friendly support staff who go the extra mile to assist with problems.
Multiple users note that support is easy to contact, provides clear guidance, and offers immediate or prompt assistance when needed.
Support options
Training options
To see what individual users say about EZFacility's customer support, check out the review snippets below.
“Our business is always on busy mode and this system helps us to manage the customer in front of us without any long time of waiting which we love the most.”
May A.
Secretary / Reception
“Extremely positive and supportive services.”
Kyle W.
Sports Centre Manager
EZFacility FAQs
EZFacility has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does EZFacility support mobile devices?
EZFacility supports the following devices:
iPhone, iPad, Android
Q. What level of support does EZFacility offer?
EZFacility offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Phone Support
