EZOfficeInventory Features

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

As soon as I have an answer I will update. We are very pleased with the software.

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

I didn't personally pay for it. But then again my tuition went towards it, so I guess that's not much of a pro.

Everything. It's terrible.

Hi Andrew, we appreciate you taking the time to review EZOfficeInventory. It is possible to view checked out or available items by applying relevant filters from top right hand side of the page. You can also customize the view to display status of your assets on the listings page. Please schedule a call with one our product specialist and they will ensure that all your issues are resolved. Thanks!

Customizable fields good speed and performance to accessing

support knowledge base are not precise (e.g. I take long time to find how to change customise fields setting.)

I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.

One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.

For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.

It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.

I like this software because is easy to administer and bring me reports complete also I can be tracking devices history

What I didn't like is the graphic interface, I think I could improve

Hello Aldo, We appreciate your valuable feedback and are extremely glad you liked EZOfficeInventory's reporting feature. Currently, we are in the process of upgrading our UI/UX design that will hopefully enhance your user experience. Stay tuned for updates, and feel free to reach out to us at support@ezofficeinventory.com if you have any queries in the future.

It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.

It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.

User friendly Web base interface Great for generating personalized reports

Some system based field are developer controlled would like to see more customizability

Muhammad Awais, Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.

I have honestly had no bad experiences with EZOffice

I like how every service and item can be linked with timeline of events and actions.

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at support@ezofficeinventory.com and we will be happy to assist you.

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

At this time there seriously is nothing that comes to mind that I dislike.

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

The mobile app needs more polishing to substitute working from the browser.

The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.

Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.

I enjoy that it is flexible, but lightweight. Some inventory systems seem steeped in some old IBM style clunkiness but this tool matches cloud-style service culture and seems to flex where needed.

As someone that uses this tool for a few limited purposes, I have yet to really master effective reporting. I feel I either need to educate myself further or the steps to run the limited reports that I want are not as clear as they could be (compared to other EZO features)

Hi Steve, We hope you're doing well! Thank you for taking out time to review our product. We're happy to see that you found our asset tracking software flexible and useful to track employee access to tools and equipment. If you need any help with understanding the functionality and reporting features, contact us at support@ezofficeinventory.com and we can schedule a demo to help you out.

The software enables our company which has many different locations to manage all of our assets under one platform. Additionally, the ability to have multiple administrators allows each office to add users and assets as they please without relying on anyone else.

From a user profile I wish there were more options to search independent history of asset use or create a favorite assets list so checking out assets can be a quicker process.

Hi John, We hope to find you in good health. We're delighted to hear that you love EZOfficeInventory for its functionality. We're glad that we were able to provide a platform for your organization where you track assets spread across multiple locations at any given time. If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com, and we would love to assist you.

We were losing money having to pay to replace lost tools & equipment which were being left on sites. EZOfficeInventory now means that we can track everything we hand out to our sub-contactors & employees to use and ensure we get it back. It is completely worth the time and money to input everything on the system. The QR code feature is ideal and saves so much time. When someone needs to check-out an item, they simply open the app on their phone, scan the code and check out. We only currently use a small portion of the website which is available but will definitely be looking into what else we can use EZOfficeInventory for.

The only thing which we would change (although it's not exactly an issue at all just slightly time consuming) is when printing the QR codes for each item, we have to click on the link to the QR code, then screenshot the internet page with the QR code on, then paste into a word document, then crop the screenshot to just the QR code, then save the QR code as a .JPG to then insert the image onto our label printing software. If there was an option to save the QR code as an image file straight away that would be amazing however I'm not sure if this is even possible!

Hey, Jasmine. We really appreciate your time and effort in providing us with positive feedback. Yes, our support team actually works in different time zones to make sure our clients are happy from us.

The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way

The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.

Hi Lutfi, We highly value your feedback. For alerts and emails you can customize the alerts that you want to send to each member however its the form of notification that they receive so greater customization wasn't really possible with this module. As far as auditing is concerned we allow audits on checked out assets and we are introducing audits for asset stock as well. Do get in touch with one of our support members and they will guide you through it.

For the past three years EZOffice has been a great fit for our company. Customer service is outstanding, their staff are always willing to make the time to give you the training, tips or any help you might need. The user interface allows new users to become proficient quickly. The ability to incorporate bar codes and product images is very helpful. EZOffice offers tools that give you visibility of every item and automatically calculate key factors and settings such as preferred stocking levels, lead-times and re-orders points. It is easily customizable and integrates well with other software. The ability to create a search or report to facilitate data analysis is another plus for us. The mobile app is just as great.

Once you delete an item you will loose the item number.

It is nice that it can be accessed on both the web and on mobile devices. Allows us to keep a good record of the equipment we have, where it is, and who has it. For the most part it does what we wanted it to do.

The experience on the web app is different than the mobile app. While I don't run into many problems on the web app, the mobile app is a bit buggy and not always the most intuitive. It can be a bit confusing for our staff to figure out how to do things. Would like it if there was more options for customization.

Hi Eric, Thank you for taking out time to write us a review. We're glad that you found EZOfficeInventory easy to access from your mobile and web devices. We're happy your company chose us and feel free to reach out to us at support@ezofficeinventory.com if you have any queries in the future.

Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI

There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Hi Ulises, Thank you for taking out time and writing a review for us. We're glad to hear you had no trouble in using the system and were able to check in your items quickly. Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates. If there's anything we can do to assist you, feel free to drop us a message at support@ezofficeinventory.com, and we would love to help you.

I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively. I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there.

I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was.

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.