Facilities Management eXpress (FMX) Pricing Plan & Cost Guide

Facilities Management eXpress (FMX)

Optimize your facilities and maintenance operations

4.69/5 (353 reviews)

Facilities Management eXpress (FMX) Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

Free Trial

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Pricing model: Free, Subscription
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SOAR Solutions

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Administrator's Plus

Pricing model: Subscription

Facilities Management eXpress (FMX) Pricing Reviews

Pros
  • We have been very happy with the ease and efficiency of the program. The web based software has also been a benefit because it is accessible from anywhere.Brittney G.Read the full review
  • The ease of use and tier structure of admin within in the software for approval of request. We have multiple ways we are utilizing the software and so far it has fulfilled all of our needs.Verified ReviewerRead the full review
  • Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.Brittney G.Read the full review
Cons
  • There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.Tayler S.Read the full review
  • I would be remiss if I failed to mention how spectacular their customer service is.Bradley R.Read the full review
  • As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more.Damon G.Read the full review
100%
recommended this to a friend or a colleague

25 reviewers had the following to say about Facilities Management eXpress (FMX)'s pricing:

Henry Liew

I recommended anyone to use FMX.

Reviewed 2017-01-13
Review Source: Capterra

FMX is easy to use, adds equipment, search for document, great tech support, allowing municipal user under one affordable price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Donald Roberson

A very pleasant company to work with.

Used daily for less than 6 months
Reviewed 2019-02-20
Review Source: Software Advice

FMX rose to the top of the other 6 or 7 companies, and we received unasked for favorable referrals in addition to the asked for referrals.

Pros
The ability to add numerous “modules” at no extra cost. The way that the software interrelated is not “clunky”.

Cons
The up front assessment was the highest priced of any, although you do get true engineers and more depth to the data imputed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christopher Barron

Perfect Fit for our Organization

Reviewed 2014-11-25
Review Source: Software Advice

Pros
The software is a great balance between the very complex and way too simple or poorly designed cheaper work around. Examples of this include the intense asset management some CMMS products provide that our smaller church campus does not use or may include in our financial software. The price point is not driven by number of user as our previous product was. I like the ability for each user to gain access to the calendar from Outlook, Google, iCal, Webpage, phone, computer, iPod, etc.

Cons
Some of the terminology is different that what we have become comfortable with and requires our users to think differently when submitting a request, such as "Transportation Request" instead of our past "Vehicle Reservation Request" for instance.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brian Gonzales

Great Product for the Price

Used weekly for 1-2 years
Reviewed 2017-01-22
Review Source: Capterra

I've had great customer support with this company as well as extremely competitive pricing. FMX seems to be responsive to customer feedback and work toward product development. One of my previous concerns was with the absence of google single sign on. They have since developed that part of FMX. The other two features I'm hoping will improve are adding a mobile App so that its easier to interact with on my phone, and making the appearance and theme of it more user-friendly. There have been no issues with the inability of this program to meet my needs. For the price and the customer support, FMX fit our needs well.

Pros
Competitive pricing; an up-and-coming company.

Cons
No mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Emily Easterling

Software used for Parks and Recreation Department

Used daily for less than 6 months
Reviewed 2018-02-08
Review Source: Software Advice

Would highly recommend and is very reasonably priced.

Pros
The customer service was exceptional and they helped to answer our questions and set up our software. Software is able to be customized and they worked to have it fit our unique needs. Very easy to use and learn.

Cons
Not a fan of the default colors for tasks, but this is something that can be changed with some time and learning how to use the settings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mazen Zahra

Facility Management getting to be more simple and easy

Used daily for less than 6 months
Reviewed 2018-10-07
Review Source: Software Advice

very hand software at the right price, its recommneded

Pros
Reliable software, provides the right tools to manage your facility at the touch of a button, all what you need to run your business on one Software

Cons
nothing much to say, just need some enhancement in features to give more control and handling of tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Greg Krenz

FMX Review

Used daily for less than 6 months
Reviewed 2017-01-30
Review Source: Software Advice

FMX has been great for our company and we like to use it for our maintenance department and our IT department to receive requests from users. This cross-functionality allows the IT team to support the software and to use it for what it was intended for. (get the most out of it)

Pros
Price Easy of use Easy training Nice Calendar feature

Cons
Can't think of any at the moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ernest Wagner

Great value

Used daily for 2+ years
Reviewed 2019-10-28
Review Source: Capterra

Very good.

Pros
Easy to use and good price as compared to competition

Cons
Auto assign feature doesn't allow user to see other properties. If you have access, then you get assigned all work orders you have access for each property. Work around is to either have w.o. originator assign the work order or have an admin assign the work orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Darrel Rice

Impressive software!

Used daily for 2+ years
Reviewed 2019-01-04
Review Source: Software Advice

With everything said this is a great product for the price.

Pros
Very easy to use, easy to input information for equipment and buildings, user friendly, simple for the average person to enter in maintenance requests/repairs. Also as the end user for scheduling repairs it's quick and easy to prioritize repairs/duties for the days and weeks ahead.

Cons
Would like to be able to have a duel color code for the calendar, as in person assigned to with a priority color or maintenance type color.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jamil Soltani

Great for Ticketing and Scheduling

Used daily for 6-12 months
Reviewed 2020-01-08
Review Source: Capterra

Pros
The interface is intuitive for end-users and provides great features for it's price point

Cons
There are a few things that should be provided as a "common sense" functionality that aren't there. If/Then "rules" being one of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ramu Iyer

FMX Express is very intuitive and easy to use for almost any user. Did not need a training manual.

Used weekly for less than 6 months
Reviewed 2018-03-26
Review Source: Capterra

Automation of the Facilities Management process. The on demand reports are also very insightful.

Pros
Customer Success Manager is part of the adoption journey. Low cost of ownership. Pay as you go. Security is built in via SSO. SaaS model proves to be an easier sell to justify the business case.

Cons
Can't think of any. Keep up the great work.

Response from Facilities Management eXpress


Hi Ramu!

Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and helpful customer service!

Please do not hesitate to reach out with any questions or feature requests! We are always happy to assist and hear new suggestions for enhancing our software!

Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brian Gonzales

Great Deal

Reviewed 2016-02-18
Review Source: Software Advice

Pros
The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

Cons
It would be nice if they had a "single sign on" feature so that rolling this out to my organization would have been easier. The last thing anyone in my organization wants to do is keep track of another software ID and password. It would streamline the ease of interfacing with this product if users were automatically signed in to it when logged on to the company email and/or intranet.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Daniel Myles

Great program. Easy to use.

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Implementing FMX was very easy. FMX staff were quick to answer any questions that came up during the process. It's been a powerful tool that has helped us to be more effective and efficient in our work.

Pros
We were able to replace two pieces of expensive software, scheduling and maintenance programs, with one service that was as much as one of the programs alone. And not only was it cheaper, FMX is very user friendly. Some of our less tech-savvy users were able to pick it up quickly, so we didn't experience much if any lag time after a short training session. In addition, the change over to FMX was super easy with the import function, and any changes to make the data fit our campus were easy to do in house with the tools in FMX. Also, the reporting features and the ability to export past data to a spreadsheet let us examine our use over the past year and analyse how we can operate better next year.

Cons
Having the ability to tie into Building Automation Systems (namely HVAC and door control systems) would be very helpful. FMX may be able to do that, but it's not part of the basic program. You'll need a custom module.

Response from Facilities Management eXpress


Hi Daniel!

Thank you so much for the wonderful review! We are so happy to hear that you're such a fan of FMX!

In your review, you mentioned that you'd like to see FMX offer a building automation system for your HVAC and door control systems. This is definitely something that we can do, and we'd love to chat with you more about it! Your customer success manager will be reaching out to you shortly to discuss this option further.

Thanks again for taking the time to write such a great review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott Visk

Great option for churches with multiple locations!

Used daily for less than 6 months
Reviewed 2018-10-11
Review Source: Software Advice

Pros
I like the fact that it has the ability to manage multiple staff and locations from one central spot. The ability to track expenses with specific vendors is HUGE for us! Also to have a catalog of all that we have spent with specific vendors has been a huge resource for us too. Also has the ability to have a very clean and simple inventory system with QR codes and everything.

Cons
My only con is maybe the pricing can be steep for smaller businesses. But the money saved in the long run could be a benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Marcy Draughon

FMX Review

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

With my permission, FMX has had potential customers call me for my review and honestly, it really is a great software and service.

Pros
FMX is a collaborative program easy for School and Community to see schedules. It prevents double booking, it's a full-service program for scheduling, price acceptance, invoicing and collecting, it keeps everyone in the know from Administrators to Custodians to Community.

Cons
We have a lot of Community use and the calendar got very busy, making it easy to miss events. However, FMX has Customer Service that could write a book about Customer Service. I reached out to our Rep and was given directions on how to work through the calendar. Anything you need, any questions, or suggestions have been sincerely welcomed by the FMX Staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Courtney Johnson

Easy & Simplistic

Reviewed 2015-05-01
Review Source: Software Advice

Pros
This vendor took away 3 softwares I used and allowed me to only use One! Its easy and simple with everything our company needs in one place. Also the price beat out all other softwares and programs I use to use.

Cons
I have nothing bad to say! Right now I am hoping though we can edit our forms personally and create our own tabs and drop down menus.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shawn Hilborn

FMX is a Great Program!!!

Reviewed 2014-09-19
Review Source: Software Advice

Pros
I like how little effort it takes to enter work orders and get it to the right people. It's great that it tracks responses and keeps tenants up-to-date on work order progress. It has significantly improved our response times and eliminated a lot of calls from tenants. Less items fall through the cracks.

Cons
I wish it had the inventory and pricing module so invoices could be generated with little effort. I have been told this is coming, so that would be great!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank Harazim

This facility never had a CMMS system before. The uploading and assistance made it very easy to start up and get off the ground.

Used weekly for less than 6 months
Reviewed 2017-08-08
Review Source: Software Advice

Great value for the money.

Pros
Easy to use, easy to assign, and easy to manipulate service due dates. I have used many systems before in the past and had never had to build one from the ground up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bill Watters

FMX deserves a great review!!!!!!!!!!

Used daily for 6-12 months
Reviewed 2016-10-20
Review Source: Capterra

My experience with FMX has been refreshing and a completely positive experience. We try not to have vendors, we prefer partners and that is exactly what FMX has brought to us, a partnership. First, their style of communication is to listen to the customer and then help the customer to meet their needs. I feel as if FMX has customize their product to meet every need and want we have requested from them. The maintenance module has improved our efficiency, the automation module has saved us in the thousands per month in utilities cost and the calendar module is so simple to use. We researched several companies who would or could offer these services and FMX was the only one who met our needs and wants at a very affordable price. Anyone of the FMX modules will save you time and money, especially the calendar and automation module. The FMX Team is professional, knowledgeable and just enjoyable to work beside as a partner.

Pros
It does more than advertised and expected. The FMX Team is a true partner

Cons
Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Engel

Facilities Management eXpress review

Used daily for 2+ years
Reviewed 2019-05-16
Review Source: Software Advice

We've been very pleased with FMX. They continue to add useful features on a regular basis!

Pros
- Implementation was very easy! We were able to transfer nearly all of our data from the previous system we were using. - Setup for users and groups was also smooth once I understood what was capable. Had a lot more granular capabilities than other products we researched. - Very competitive pricing!

Cons
There were a few features we had from our previous system that were not available in FMX. However not enough to dissuade our decision to purchase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Beatty

We have used this for multiple condominium sites and really like the functionality.

Used weekly for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

Tenant satisfaction and cost tracking

Pros
The ease of creating work orders and tracking is great. we like that tenants in the buildings can keep track of their requests and we don't have to follow up to close the loop. it saves time and effort and the tenant gets real time information.

Cons
schedule requests form that we customized is sometimes cumbersome but that is more on our end. We will work with you to rectify this shortly.

Response from Facilities Management eXpress


Hi John!

Thank you for taking the time to write a review for FMX! We are so happy that you are a fan of FMX, especially when it comes to its ease of creating and tracking work orders! I would be happy to show you different ways for best utilizing the schedule request module. I will be in touch shortly so we can discuss this further!

Thanks again for writing this review and for being a loyal customer. We look forward to continuing to work with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Norman Murphy

Great Product, Company and Support

Used daily for 1-2 years
Reviewed 2018-03-29
Review Source: Capterra

Worker efficiency Cost efficiency Accountability Structure

Pros
We choose this product because despite the times we live in we still have some employees that claim to be computer illiterate but with FMX there really isn't any excuse. You either can read or you can't. Every thing is pretty much straight forward. I would say that the cost efficiency would be the second highest pro to this service. We receive a lot for our money and they have been quite generous.

Cons
Really need a mobile app. Also would love to be able to control when to send emails; having an email go out every time there is a change in the request can become very annoying to the requester/follower which then creates this culture of disregard toward fmx emails.

Response from Facilities Management eXpress


Hi Norman!

We really appreciate you taking the time to write such an outstanding review for FMX! It is so exciting to know that you are a fan of FMX!

I would love to know more about what features you are looking for in an App, and I will be in touch shortly to discuss this further!

In regard to your request for more control over when emails are generated when it comes to work requests, I would be more than happy to pass this along to our development team for further review! Thank you for the suggestion! It's information like this that will help us to continue to better enhance our system and give you the best FMXperience possible!

Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Terry Keeton

FMX Helping you Help Yourself

Used daily for 1-2 years
Reviewed 2017-01-20
Review Source: Capterra

We have had FMX for 2 years now and things have went well. It is easy to use and support staff is great. The only downsize is the cost, if it was more cost effective that would make it a more appealing product.

Pros
Ease of use Flexible

Cons
Cost for small districts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Cory Poppitz

Extremely User Friendly

Used daily for 1-2 years
Reviewed 2018-11-13
Review Source: Software Advice

Overall, what makes FMX great is the combination of being affordable, customize-able and with great customer service.

Pros
The ability to customize almost every access of the software. The custom work request modules fit all of our needs as an organization, and being able to customize the request form is really nice.

Cons
The homepage has a great calendar for viewing upcoming requests, but you're unable to print/export this calendar view. You can export to spreadsheets and PDF's, but it'd be nice to print a calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Patrick Godfrey

FMX is a great solution for us

Used daily for 6-12 months
Reviewed 2018-12-04
Review Source: Capterra

Very pleased with the system and it's a great value for the money.

Pros
All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Cons
I wish we had more control of some of the fields and could label them with our internal lingo.

Response from Facilities Management eXpress


Hi Patrick!

Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.

Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!

Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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