Facilities Management eXpress (FMX) Pricing Plan & Cost Guide

FMX is easy to use, adds equipment, search for document, great tech support, allowing municipal user under one affordable price.

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The software is a great balance between the very complex and way too simple or poorly designed cheaper work around. Examples of this include the intense asset management some CMMS products provide that our smaller church campus does not use or may include in our financial software. The price point is not driven by number of user as our previous product was. I like the ability for each user to gain access to the calendar from Outlook, Google, iCal, Webpage, phone, computer, iPod, etc.

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I've had great customer support with this company as well as extremely competitive pricing. FMX seems to be responsive to customer feedback and work toward product development. One of my previous concerns was with the absence of google single sign on. They have since developed that part of FMX. The other two features I'm hoping will improve are adding a mobile App so that its easier to interact with on my phone, and making the appearance and theme of it more user-friendly. There have been no issues with the inability of this program to meet my needs. For the price and the customer support, FMX fit our needs well. Competitive pricing; an up-and-coming company.

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Would highly recommend and is very reasonably priced. The customer service was exceptional and they helped to answer our questions and set up our software. Software is able to be customized and they worked to have it fit our unique needs. Very easy to use and learn.

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FMX has been great for our company and we like to use it for our maintenance department and our IT department to receive requests from users. This cross-functionality allows the IT team to support the software and to use it for what it was intended for. (get the most out of it) Price Easy of use Easy training Nice Calendar feature

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Automation of the Facilities Management process. The on demand reports are also very insightful. Customer Success Manager is part of the adoption journey. Low cost of ownership. Pay as you go. Security is built in via SSO. SaaS model proves to be an easier sell to justify the business case.

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The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

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My experience with FMX has been refreshing and a completely positive experience. We try not to have vendors, we prefer partners and that is exactly what FMX has brought to us, a partnership. First, their style of communication is to listen to the customer and then help the customer to meet their needs. I feel as if FMX has customize their product to meet every need and want we have requested from them. The maintenance module has improved our efficiency, the automation module has saved us in the thousands per month in utilities cost and the calendar module is so simple to use. We researched several companies who would or could offer these services and FMX was the only one who met our needs and wants at a very affordable price. Anyone of the FMX modules will save you time and money, especially the calendar and automation module. The FMX Team is professional, knowledgeable and just enjoyable to work beside as a partner. It does more than advertised and expected. The FMX Team is a true partner

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I like how little effort it takes to enter work orders and get it to the right people. It's great that it tracks responses and keeps tenants up-to-date on work order progress. It has significantly improved our response times and eliminated a lot of calls from tenants. Less items fall through the cracks.

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This vendor took away 3 softwares I used and allowed me to only use One! Its easy and simple with everything our company needs in one place. Also the price beat out all other softwares and programs I use to use.

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Great value for the money.Easy to use, easy to assign, and easy to manipulate service due dates. I have used many systems before in the past and had never had to build one from the ground up.

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We are very impressed with the FMX product. It has transformed our operations and improved our communication between our staff immensely. The product is incredibly easy to use for even those users that are not as comfortable with technology and the customer support is top notch. Whenever we need something, FMX is there to help. Great product and an even better price.Ease of use, customer support

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We have had FMX for 2 years now and things have went well. It is easy to use and support staff is great. The only downsize is the cost, if it was more cost effective that would make it a more appealing product.Ease of use Flexible

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The company is extremely easy to work with and very helpful. They are constantly aiming to please and will take into consideration any of your ideas. They are wanting you to use their product to the fullest and are willing to assist in any way.

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Tenant satisfaction and cost trackingThe ease of creating work orders and tracking is great. we like that tenants in the buildings can keep track of their requests and we don't have to follow up to close the loop. it saves time and effort and the tenant gets real time information.

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Worker efficiency Cost efficiency Accountability StructureWe choose this product because despite the times we live in we still have some employees that claim to be computer illiterate but with FMX there really isn't any excuse. You either can read or you can't. Every thing is pretty much straight forward. I would say that the cost efficiency would be the second highest pro to this service. We receive a lot for our money and they have been quite generous.

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I have used other softwares and find FMX one of the easier one to use. We are happy with FMXThe software is easy to use and get acquainted with. for our organization it is a good fit and the value is good.

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Ease of use. In addition FMX support migrated our legacy system (at no added cost!) PM instructions enabling us to go live in a few weeks after releasing the PO.

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FMX has provided us a system that has immediately provided ROI due to reduction in time to process, communicate, track, and complete tasks within our organization. We have also eliminated several paper processes that were costly to our organization. I'm very happy with the implementation, functality, and value of this program. Ease of use.

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As a mechanical contractor we were looking for a simple system that would schedule and log preventive maintenance (PM) tasks as well as provide a collaborative means to receive maintenance requests. We also wanted to assign the maintenance request to the appropriate technician. We looked at several different solutions and found FMX. FMX was exactly what were we looking for. The pricing was very straight forward and affordable. There is no software to load, all updates are automatic, the system is always up and running, and it is very simple to use. The QR codes for each piece of equipment allow our technicians to view the maintenance log of any piece of equipment in the field, and execute the PM tasks in the field with their smart phone. The maintenance request feature is simple and allows us to respond to our customers quickly and easily. The PM log has been invaluable when dealing with warranty issues on equipment. The calendar interface and the email notifications make the entire process extremely easy to use and very efficient. The beauty of the FMX software is the collaborative method used to input the maintenance request. Using the FMX has eliminated the need for us to have an office administrator who would receive maintenance requests and dispatch a technician. The calendar and email notification allows all of our technicians to work together to take care of our customers. This has been a huge benefit when one our technicians are out sick or on vacation. Without a doubt, FMX has improved our customer satisfaction, and made our technicians more efficient in responding to maintenance requests and handling PM tasks. FMX customer support was very responsive and helpful. I would highly recommend FMX to any contractor offering customer service, or to a building owner looking for a simple and highly efficient tool to perform facilities management.

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One of the big ticket new items I enjoyed was having a clickable site map/ seeing assets by floor and/or room (However you decide to lay this out). This is big for us and is nice for laying out commercial self contained air units or individual variable air volume units and really any other asset you choose. I was not a huge fan of the home screen layout or the inability to change default setting per user; such as being able to default my screen to my work tickets etc. There are neat features such as attaching documents such as warranties or manuals to assets that make them easy to find in the future. You can also get as specific as a person's office and list out the assets for them to create a work ticket on. Pricing was reasonable with ability to add or remove features as needed. Asset management

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We were using another vendors software, which we found very cumbersome to use. Once we decided to make the switch to FMX, the ease of use and the customer service provide by both Brandi and Morgan were exceptional. If changes needed to be made or there were areas that needed refined they were able to quickly and efficiently make those changes, without hesitation. They were always available to help no matter how minute the issues was. Also this product was 50% less than the previous software that we were using. In these times of school district budgets being extremely tight, this was another feature that impressed us, but we did not talk price until we saw that FMX was a quality program and met our needs perfectly.

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FMX has been a great program for use in our Facilities/Maintenance Department. It is very user friendly, and the customer support has been great at helping to customize the overall functionality for our organization. They are continuously updating and making improvements. For the cost, and the support alone, it has been a great product, and I enjoy using it on a day to day basis.how easy it is to use, the customer service, and the continuous updates

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It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue. It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

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FMX is a great product and a great fit for our church and school. Their customer service is outstanding and if they do not have an immediate solution (which they normally do) they will find a solution to fit my need. It is a solution for so many things that we needed and is enabling us to do our jobs better and with less effort. Our staff is still getting used to using the system, but I know once everyone is familiar with it and using it often things will be even more seamless. We were looking for a great product with all the features we wanted but not with the price tag of many researched options. FMX was feature rich but without the expense that most other companies charge. I have even found ways to use FMX that I was not expecting. They are also constantly upgrading and modifying the system to make it better, which I think is awesome. They come out with updates every month in fact, and take your feedback into their daily meetings to discuss possible changes.

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