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FaciliWorks CMMS Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.14/10
Pros and cons
E-sig capability for 21 CFR 11 is very seamless and better than most other options. Customer service response time was also pretty good.
Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.
It is easy to navigate thru the menus and locate info in many different ways. Anytime i have ever needed help customer support has been very helpful and were able to solve any issue we had.
Poor, weak, disappointing... not even half of the features work properly.
The customer support beyond the paid service contract was absolutely stopped. It is SAD that you won't provide support for broken software without a paid contract.
We actually lost a Months worth of data when servers failed at their facility. This happened to us twice.