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FAMIS 360 Logo

Cloud-based facilities lifecycle management solution

FAMIS 360 Pricing, Features, Reviews and Alternatives

FAMIS 360 FAQs

Q. Who are the typical users of FAMIS 360?

FAMIS 360 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does FAMIS 360 support?

FAMIS 360 supports the following languages:
English, Chinese (Simplified), Dutch, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does FAMIS 360 support mobile devices?

FAMIS 360 supports the following devices:
Android, iPad, iPhone


Q. Does FAMIS 360 offer an API?

Yes, FAMIS 360 has an API available for use.


Q. What level of support does FAMIS 360 offer?

FAMIS 360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

FAMIS 360 product overview

What is FAMIS 360?

Facilities management software for optimized maintenance. Make better decisions about your maintenance operations. FAMIS 360 is purpose-built for the public sector, CRE, and education institutions, helping them increase productivity, maximize agility and optimize facilities and assets

Key benefits of using FAMIS 360

Complete facilities lifecycle management: FAMIS 360 can be integrated with finance, human resources, capital planning and other third-party systems – reducing errors and improving collaboration across teams.

Utilities and energy management: Understand your facility energy use to track conservation efforts. Avoid duplicate data entry by configuring meters as assets. View utility billing, metering and consumption reports.

Key control: Spend less time tracking and maintaining keys. Seamlessly integrate your key management with existing facility data and see who has keys checked out and their expected return dates.

Space planning: Uncover additional square footage, mange space allocation and identify areas for savings. Track and update the physical space information of multiple levels in the location hierarchy.

On-the-go maintenance management: With the FAMIS 360 app, teams have the flexibility to perform inspections, schedule work orders, access key information and more directly at their point of need.

Asset tracking: Use big-picture data within FAMIS 360 to track usage and asset health over time, maximize asset life, reduce costs and ease maintenance-related budget constraints.

Facility inspection management: Stay up to date with inspections and audits. With FAMIS 360, you can easily access any information you need for an audit and ensure that you never fall behind on compliance.

Simplified compliance: Compliance can be complicated and costly. FAMIS 360’s centralized information can help ensure compliance with government reporting, indirect cost audits and sustainability requirements.

Smooth communication with technicians, vendors and contractors: Streamline communication with technicians and facilitate collaboration between maintenance staff, clients, vendors and contractors via smartphone, tablet, laptop or desktop.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Not sure about FAMIS 360? Compare it with a popular alternative

FAMIS 360 logo

FAMIS 360

4.4
(6)
MaintainX logo
4.8
(654)

Starting from

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Free plan
Free trial
Pricing range

Starting from

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Flat Rate

Free plan
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Why am I seeing this?

FAMIS 360 features

Functionality

4.3

/5

6

Total features

34

2 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Workflow Management
Data Import/Export
Customizable Reports

Functionality contenders

FAMIS 360 users reviews

Overall Rating

4.4

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

3

3

0

0

0

Overall rating contenders

JM
AvatarImg

Jim M.

Government Relations, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

IDA loves FAMIS 360

Reviewed 13 days ago

We have had FAMIS for 4 years now, and our overall experience is very good; the 1000 plus population can report to our on-prem HelpDesk problems in the offices, restroom, conference rooms; and a work order is sent to FAMIS for engineer or technician work

Pros

We like the tracking Work Orders portion of the product. And we love working with [sensitive content hidden] monthly; he adds quite a bit of value!

Cons

We need more APIs from cloud to on-prem systems and back--even from EMS to FAMIS API interfaces would be nice.

JH
AvatarImg

Jerusha H.

Government Administration, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Salt Lake County

Reviewed 14 days ago

It’s has been a good tool with the occasional issues

Pros

Ease of use. User interface is friendly

Cons

Not having a full understanding during implementation

TC
AvatarImg

Terry C.

Government Administration, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Salt Lake County

Reviewed 14 days ago

Its been a good experience so far. It has only been about 2 years.

Pros

Being able to leave comment's had been a huge win.

Cons

Not being able to customize to our needs.

SR
AvatarImg

Sue R.

Real Estate, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sue’s FAMIS360 Survey

Reviewed 4 months ago

Very good, again ease of use and setup and the support team is very responsive when issues arise.

Pros

Ease of use and setup and can be accessed by everyone in a company. Ease of integrating with Serraview

Cons

Providing more restrictions so if you set up an integration that notices would alert the user they should not be allowed to reassign a ticket to anyone other than who it was setup to go to. We find that to be an issue for some of our accounts

EH
AvatarImg

Elizabeth H.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Product for Facility Management

Reviewed 8 years ago
Pros

User friendly and able to reopen or reassign tickets to complete tickets.

Cons

A little more difficult to give permissions to authorized users without instruction.

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