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Fergus vs UpKeep Comparison

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Overview

Fergus is a cloud-based job management solution for trades and service-based businesses, which takes care of all your quoting,...

UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign work...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
A$28.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

94

47

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

820

336

35

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.
Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients.
Fergus have been very helpful. The support team are easy to get a hold off and are very good to deal with.

Pros

Price and quality great for it's functionalities, and looking forward to continued use in the future. Can use a few technical detail tuning, but overall great performance thus far.
Customer service has been eager to help, where they can. I like the overall feel of the system with a few exceptions here and there, however implementation on our end has been slow.
The software is great to use and very user friendly, however for our company, the relationship is more important.

Cons

Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.
The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.
Very hard to delete or void a mistake (new business so still learning).

Cons

In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
Other systems we have used were so complicated staff members would just send emails or texts to the maintenance team which just get lost in the chaos.
It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send. There have been a few frustrated users at this point.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features115
  • @mentions
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Chat
  • Client Management
  • Contact Database
  • Contact History
  • Cost Estimating
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Estimating
  • Event Calendar
  • Expense Tracking
  • Fixed Asset Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Tracking
  • Partial Payments
  • Permission Management
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • User Management
  • Video Support
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features64
  • @mentions
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Chat
  • Client Management
  • Contact Database
  • Contact History
  • Cost Estimating
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Estimating
  • Event Calendar
  • Expense Tracking
  • Fixed Asset Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Tracking
  • Partial Payments
  • Permission Management
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • User Management
  • Video Support
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite