Field Force Tracker Features

Product is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing

When clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.

Thank you - Teresa. We greatly appreciate your positive comment. It is great customer like you that help us in continuously improving software.

easy to use when it comes to dispatch and setting up work orders

after a while I have too manually send clients work status when It was doing it for me. I called and tried to troubleshoot it but was not resolved. So now I do it manually every time. The settings are correct

HI Daniel -Thank you very much for such a great review! Our team is always looking for positive feedback like yours to develop new features and make our product even better for our customers. Please feel free contact us at any time to discuss and help us spread the good words. Thank you once again!!

Integrating had some bugs. Makes tracking and getting info on jobs easy.

Don’t have any complaints, except would be nice if I could check if I submitted a timesheet or not.

Hi Todd, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. From all of us at Field Force Tracker, please accept our sincere thank you!

User friendly for our field Techs and inter action with customers

Nothing at this time , they work with us and support is great

Hi Edward - thank you for taking the time to leave us such a fantastic review! We are working on a newly designed UI/UX interface that will make it even easier to use all the power of field force tracker software. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

easy to use and mobile for field work also very good inventory support

would like to see when machines have service contract expiring by meter reading and date when doing dispatch

Hi Bernard, Thank you very much for such a great review! We are privileged to have great customer like you!

The admin platform and field platform are easy to access. The creation of service requests by the customers and ability to create work tickets from that is easy to do.

The only drawback (and I may just not know where to look) is a time stamp of exactly when the customer typed in their request.

We thank you for your positive feedback. You have been a great customer. We love your service team who have provided so many useful feedback over the years. Thank you once again from our entire team.

Basic modules are easily upgraded to individual modules so that I don't waste money on things I don't use and won't use. Customer services response is very quick. Sales response is an expected rate.

updating pages is a little slow but not so much that I wouldn't recommend. Slight language barrier on the phone but was able to get the information I needed.

Thank you for the kind words, Dena! We really appreciate you taking the time out to share your experience with us. We can't thank you enough and express in words how delighted and lucky we feel to have a wonderful customer like you.

Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.

As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.

The ability to track and the response rates that are associated with the software is great. You can assign projects and then track how the project is coming along.

Nothing really. I feel like the price point is good and many companies could benefit from the software. Keep up the good work.

The ease of use once all information has been entered

Figuring out how to upload data. Multiple steps to close out jobs

We thank you very much for your valuable feedback and positive review. Our team is always available to help new users in uploading and migration of the existing data from other systems. Field Force Tracker is used by small companies as well as bigger companies with large service teams and very complex & unique service needs. We try our best to maintain a proper balance between usability and availability of lots of options to our customers to adjust work flows as per their business needs. Thank you once again.

Tracking Employee Location or job management service with client status or feedback review or automated report generated after post review client dispatch work order

Yes i like it field force tracker that is good for Quick quotes and Invoicing, Filed staff management solution or Filed staff management solution

job scheduling or mobile tracking

tracking employee

Thanks Mike hanigan to support my owner

Its easy to track the team member. Can be easily interact with team. Assign projects to members & can ask for their daily job work

No Cons yet. The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.

thank you very much Trinity Touch Pvt Ltd

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thanns Ana Maria

More A to z technician scheduling time sheets, worker availability tracking and quick efficient service reporting, Custom drag and drop Technician Scheduling, Sales Order Processing & Sales Invoicing any more

Technician job scheduling, sales order processing and sales invoicing or assing task with mobile app

Thanks for the awesome review. We work hard to meet expectations like yours, and we¿re lucky to have great customers like you. Come back and see us soon.

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thank you Tim