FieldAx Features

FieldAx

Field Service Management Software

5.0/5 (11 reviews)

Competitor Feature Comparison

API
Accounting Integration
Alerts/Notifications
Asset Management
Asset Tracking
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Change Order Management
Contact Database
Contract/License Management
Contractor Management
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Dispatch Management
Document Imaging
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Equipment Tracking
Estimating
File Storage
Financial Analysis
Forms Management
GPS
Geographic Maps
Inventory Control
Inventory Management
Invoice Management
Job Management
Job Scheduling
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Offline Access
Online Booking
Online Time Clock
Payment Collection in the Field
Preventive Maintenance
Project Tracking
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real-time Updates
Recurring Appointments
Remote Access/Control
Reporting & Statistics
Routing
Scheduling
Self Service Portal
Service History
Subcontractor Management
Technician Management
Third Party Integrations
Time Off Requests
Timesheet Management
Work Order Creation
Work Order Management
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API
Accounting Integration
Alerts/Notifications
Asset Management
Asset Tracking
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Change Order Management
Contact Database
Contract/License Management
Contractor Management
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Dispatch Management
Document Imaging
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Equipment Tracking
Estimating
File Storage
Financial Analysis
Forms Management
GPS
Geographic Maps
Inventory Control
Inventory Management
Invoice Management
Job Management
Job Scheduling
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Offline Access
Online Booking
Online Time Clock
Payment Collection in the Field
Preventive Maintenance
Project Tracking
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real-time Updates
Recurring Appointments
Remote Access/Control
Reporting & Statistics
Routing
Scheduling
Self Service Portal
Service History
Subcontractor Management
Technician Management
Third Party Integrations
Time Off Requests
Timesheet Management
Work Order Creation
Work Order Management
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API
Accounting Integration
Alerts/Notifications
Asset Management
Asset Tracking
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Change Order Management
Contact Database
Contract/License Management
Contractor Management
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Dispatch Management
Document Imaging
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Equipment Tracking
Estimating
File Storage
Financial Analysis
Forms Management
GPS
Geographic Maps
Inventory Control
Inventory Management
Invoice Management
Job Management
Job Scheduling
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Offline Access
Online Booking
Online Time Clock
Payment Collection in the Field
Preventive Maintenance
Project Tracking
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real-time Updates
Recurring Appointments
Remote Access/Control
Reporting & Statistics
Routing
Scheduling
Self Service Portal
Service History
Subcontractor Management
Technician Management
Third Party Integrations
Time Off Requests
Timesheet Management
Work Order Creation
Work Order Management
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Mobile apps

iOS App


226,217 reviews

Requires iOS 13.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


33,500 reviews

FieldAx Feature Reviews

10 reviewers had the following to say about FieldAx 's features:

alfredo a.

User-friendly and great customer support

2017-10-19

Pros

Improved my management and back office time tremendously.

Cons

Some new features I would like to see implemented and this is only available in SF platform. I like to see it available in a universal platform would be very beneficial. Great customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Arthur P.

Fieldax is outstanding in its user friendly presentation to achieve results

2018-02-22

Speed of processing multiple sites without limit .......minimal staff input........ extremely cost effective

Pros

This low-cost software is by far the foremost in its field, being developed to be exceptionally useful for engineers to access quickly and with desirable protocol to ensure client and service company security by correct reporting supported by customer and engineer signatures in real time. I have used this Force based software in the Regulation Compliance Service Industry at my last post where I managed the invoice monitoring system resulting in 1500 clients and 70000 sites field management and saving our company alot in a 1 year period in 2016/2017.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bhagyaraj D.

Verified Reviewer

Good and value for money

2018-01-04

Pros

Great design, mobile platform support, ease to use, fast dispatching, offline support and job report capabilities.

Cons

It would have been good, if the dispatch board has the ability to schedule job right from the console. Assuming this will be coming in the next release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Cristian T.

Excellent product

2019-05-08

Pros

For what it can offer the FieldAx the price is very good and it is totally worth it to buy the product if your company needs a Field Service Management.

Cons

Until now I didn't noticed a thing to not like. So far, so good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Merfantz


Thanks for your valuable feedback Cristian!!!

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Harry W.

Worked with the system for a number of years, and cant fault its performance or adaptability

2017-08-29

Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team

Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Merfantz


Hi Harry,
Thanks for your feedback.
Thanks.

Read more
Matthew A.

This solves so many challenges when dealing with employees in the field. Speeds up the process.

2017-08-29

Pros

Gives companies the ability to focus on the service and not worry about who is where and where is the invoice etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Merfantz


Hi Matthew,
Thanks for your wonderful review.
Thanks.

Read more
Ramon F.

Fantastic and very flexible system with a great development and support team behind the product

2018-05-21

The software has allowed us to take a major amount of manual work out of our system and allowing less errors in our work performed on each boat as well as our inventory count for the 1000s of motor yacht parts we manage.

Pros

We use the system to assign inventory from our warehouse to the 100s of jobs being performed by our mobilized engineering teams.

Cons

I can´t think of any cons, in fact being in the volvo boating service and sales industry, others have approached me to see how we have revolutionaized our enginnering and inventory work flow with FieldAx

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Warren B.

Great Product!

2020-02-20

This is a great system, with many thoughtful hours put into the development.

Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works!

Cons

It's all good. No doubt routing will be coming soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Seth B.

Great software, awesome customer support

2020-02-20

The experience has been very positive - I would definitely recommend.

Pros

It's saved hours of time and the customer service and support is second to none!

Cons

I'm can't even think of any cons for this software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel B.

Great for field engineers

2020-02-20

Great support, versatile product and a great solution for our team of technicians

Pros

Flexible, easy to adapt and upgrade, and suited our industry very well

Cons

Nothing really comes to mind, overall a good product

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more