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FieldEZ vs FieldEdge Comparison

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Overview

FieldEZ is an award-winning field service software that helps you manage your field operations in real-time. Over 35,000...

FieldEdge is the #1 service management software to help you run and grow your entire field service business. We set you up for success!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(62)

5

4

3

2

1

52

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

152

62

24

8

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.
Smooth and the functions are very good to use.easy to contact to the client and close if process is also good.
It's graphical user interface, it's amazing, coming to functionality its great field management, can done many things in single click.

Pros

Our technicians invoice & collect in the field and with the Quickbooks integration, it helps keep our outstanding invoices to a minimum. FieldEdge provides a live chat feature, which is a great tool.
The customer support team is top notch, and has been a good blend of helpful, while also being sure to push things forward to help get the transition done and any issues addressed.
Payment processing and call monitoring integration are extremly useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Cons

App launch time is large if they can reduce this time than I have no further complaint and if possible user should be able to customize the user interface.
Some time Status will not be updated immediately due to poor Network & can not be Updated when user goes offline.
Some times data get lost due to network problem.

Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
What should have been simple has not only taken way to long in my opinion but it has officially lost me money on a few service calls.
No incoming calls (your phone line are integrated with the software), no new customers. Your technicians are at the office (12 of them) and have no idea where do they need to go.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features76
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Caller ID
  • Change Order Management
  • Chat/Messaging
  • Class Scheduling
  • Client Portal
  • Clock In / Out
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • Expense Claims
  • For Field Service
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • GPS
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Prebuilt Assembly
  • Preventive Maintenance
  • Project Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Resource Scheduling
  • Routing
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features83
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Caller ID
  • Change Order Management
  • Chat/Messaging
  • Class Scheduling
  • Client Portal
  • Clock In / Out
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • Expense Claims
  • For Field Service
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • GPS
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Prebuilt Assembly
  • Preventive Maintenance
  • Project Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Resource Scheduling
  • Routing
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FieldEZ vs. FieldEdge

See how FieldEZ and FieldEdge stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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