FieldLocate Pricing, Features, Reviews & Comparison of Alternatives

FieldLocate

Field Service Management Software

1.82/5 (11 reviews)

FieldLocate overview

What is FieldLocate?

FieldLocate's field service management software was developed with a specific focus on the needs of key service industries including HVAC, plumbing, electrical, pest control and other residential services.

FieldLocate is specifically designed to improve the efficiency of these types of business with features that include appointment scheduling, automated timesheets, job location mapping, robust reporting and price book functionality.

FieldLocate is an intuitive field service management solution that helps small to mid-sized businesses efficiently manage their field service operations, drive better business performance and reduce costs. FieldLocate automates manual, time-consuming scheduling, invoicing and recordkeeping processes so users gain real-time, end-to-end visibility of their entire field service operations.

This easy-to-deploy, affordable SaaS solution can be accessed with a web browser or via a mobile app., giving business owners, office workers and field technicians access to critical business information anytime, anywhere. In the fast-paced, dynamic work environments of the field service industry, FieldLocate helps businesses locate their field workers, appointments, customers and profits.
www.fieldlocate.com

Pricing

Starting from
$70/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
FieldLocate screenshot: Web-based and native mobile applications.FieldLocate screenshot: Track employee time and reduce payroll conflicts.FieldLocate screenshot: Schedule and dispatch with ease.FieldLocate screenshot: And intuitive interface provides all the information you need at a glance.

FieldLocate reviews

Excellent
2

Very good
0
Average
0
Poor
1

Terrible
8

Value for money
Features
Ease of use
Customer support
  1.3
  1.5
  2.6
  2.0
Ryan Picton

Field Locate has changed the way we work

Reviewed 2013-10-16
Review Source: Capterra

Field locate has turned the way our company runs on its head. before we had 4 different systems keeping track of invoices, payments, scheduling and quotes. Now we use Field locate for everything, its seamless and has everything we need from a scheduling system. We even now take payment using the field locate swipers and it links straight up with out processing company. When we have questions there is always a customer service representative willing to help and resolve the problem as quickly as possible. Working in the office with field locate saves us hours each day as we can pull an easy report which will show revenue and if we have outstanding payments, it also has changed the way our service techs work by reducing the time spent on paperwork and job notes, they just pull the invoice up, take payment and off they go as the invoice is automatically sent to the customers e-mail address and is sat waiting for them. The whole system works very well and has helped us move forward with our company.

Rating breakdown

Ease of use
Customer support

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Charlie Howe

Rocking with F Lo! (FieldLocate)

Reviewed 2013-10-16
Review Source: Capterra

Amazing work"ware"! Settles most problematic areas in our business, including invoicing, customer history and multiple locations for a single customer. In the HVAC world, I don't know how anyone with 2 or more employees wouldn't profit with F Lo. We have become great friends with Mynell (M Lo) and Helen(H Lo) in customer support. They are the Best! Their backup, Jameson (J Lo) is the Bomb when it comes to the Database! Oh that's right, I don't do backups anymore! It is all in the Cloud! Thank you, F Lo!

Rating breakdown

Ease of use
Customer support

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Al D'Andrea

Not a Finished Product - Beware!

Used daily for 2+ years
Reviewed 2019-03-04
Review Source: Software Advice

Didn't deliver on promised features. Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience! Choosing FieldLocate hurt our business!

Pros
The best and only positive part of FieldLocate was when we finally ditched it and moved to ServiceTitan.

Cons
FieldLocate is not a finished software product. Back in 2014, the company made all kinds of promises for features and then never delivered. Then the company was bought by FieldAware and, I believe, FieldLocate lost most or all of the developers / software engineers that had built and understood the product. At least, that's the only way I can rectify the lack of development that has occurred. The FieldLocate product is basically frozen in time. No new features of any significance have been introduced in years. The management may be happy to sell you the product, with the hope of trapping you into having to pay them and not be able to easily leave. Do yourself a favor and run as fast as you can away from this terrible product. There are far better products out there. FieldAware management should be ashamed of themselves for selling this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jeff Baker

Dissapointing.....

Used daily for 6-12 months
Reviewed 2018-03-05
Review Source: Software Advice

I was a FieldLocate customer for a year. I fulfilled my contract and then decided to go in a different direction.

Pros
Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Cons
Admin has no mobile option, many steps involved in completing transactions, especially if you need to send pictures with a QuickBooks invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Juli Cordray

Company Without A Clue

Reviewed 2015-07-08
Review Source: Software Advice

Pros
Nothing. There is no positive with this software. You will be changing, it is just a matter of how long you let yourself be strung along.

Cons
Lack of knowledgeable employees, software does not perform as described, no real tech support, no follow up on issues, ffeels like we are beta testing the software for them, sales and support will not respond to customer email and phone messages when there is an issue, seems to be a "stick my head in the sand and hope they forget my number" attitude, higher management does not care and will not escalate issues either, every "upgrade" breaks other working functions, onboarding is a joke, if they tell you they can sync with QuickBooks, laugh and run! Oh, and get everything in writing even if it was a phone conversation, make them send you an email recap. They will lie and say they didn't agree to things if you don't.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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FieldLocate pricing

Starting from
$70/month
Pricing options
Subscription
View Pricing Plans

Monthly subscription based on number of users. No upfront costs.

FieldLocate features

API

Activity Dashboard (568 other apps)
Activity Tracking (327 other apps)
Audit Trail (317 other apps)
Auditing (361 other apps)
Automatic Notifications (516 other apps)
Billing & Invoicing (299 other apps)
Compliance Management (384 other apps)
Customizable Reporting (413 other apps)
Data Import/Export (388 other apps)
Document Management (315 other apps)
Document Storage (310 other apps)
Inventory Management (423 other apps)
Inventory Tracking (333 other apps)
Monitoring (299 other apps)
Real Time Data (340 other apps)
Real Time Reporting (298 other apps)
Reporting & Statistics (525 other apps)
Third Party Integration (428 other apps)
Workflow Management (425 other apps)

Additional information for FieldLocate

Key features of FieldLocate

  • Scheduling and Dispatch
  • Take Payments in the Field
  • Work Order Management
  • Estimates
  • Time Sheets
  • Location-Based Tracking
  • Integrated Price Book
  • Invoices
  • Parts Tracking and Ordering
  • Free Mobile App
  • Reporting and Analytics
  • Customer Management
  • Marketing Intelligence
  • Customer Surveys
View All Features

Benefits

Automate quotes, work orders, invoices and payments, you spend less time chasing money and more time adding to your bottom line. Find extra hours each day by streamlining scheduling. Get the right people to the right place at the right time every time.