FieldLocate Features

FieldLocate

Field Service Management Software

1.82/5 (11 reviews)

FieldLocate Feature Summary

  • Scheduling and Dispatch
  • Take Payments in the Field
  • Work Order Management
  • Estimates
  • Time Sheets
  • Location-Based Tracking
  • Integrated Price Book
  • Invoices
  • Parts Tracking and Ordering
  • Free Mobile App
  • Reporting and Analytics
  • Customer Management
  • Marketing Intelligence
  • Customer Surveys

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Inventory Management (307 other apps)
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Invoice Management (232 other apps)
Monitoring (236 other apps)
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Third Party Integration (301 other apps)
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Competitor Feature Comparison

Mobile apps

iOS App


20 reviews

See all iPhone Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


92 reviews

See all Android Apps

FieldLocate Feature Reviews

9 reviewers had the following to say about FieldLocate's features:

Jeff Baker

Dissapointing.....

2018-03-05

I was a FieldLocate customer for a year. I fulfilled my contract and then decided to go in a different direction.

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Cons

Admin has no mobile option, many steps involved in completing transactions, especially if you need to send pictures with a QuickBooks invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Deborah ROYER

Disappointed in support team after purchase

2014-11-17

We have been using Field Locate since July 2014.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Picton

Field Locate has changed the way we work

2013-10-16

Working in the office with field locate saves us hours each day as we can pull an easy report which will show revenue and if we have outstanding payments, it also has changed the way our service techs work by reducing the time spent on paperwork and job notes, they just pull the invoice up, take payment and off they go as the invoice is automatically sent to the customers e-mail address and is sat waiting for them.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Derek OKeefe

Invest in a different HVAC software

2018-04-27

Pros

taxable line item option on invoicing is a helpful feature, but to many negatives to outweigh the positive with this software, been waiting on improvements for 2.5 years and still waiting, time to make a change in a different direction.

Cons

No Admin mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Al D'Andrea

Not a Finished Product - Beware!

2019-03-04

Didn't deliver on promised features. Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience! Choosing FieldLocate hurt our business!

Pros

The best and only positive part of FieldLocate was when we finally ditched it and moved to ServiceTitan.

Cons

No new features of any significance have been introduced in years. The management may be happy to sell you the product, with the hope of trapping you into having to pay them and not be able to easily leave.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Juli Cordray

Company Without A Clue

2015-07-08

Pros

Nothing. There is no positive with this software. You will be changing, it is just a matter of how long you let yourself be strung along.

Cons

Lack of knowledgeable employees, software does not perform as described, no real tech support, no follow up on issues, ffeels like we are beta testing the software for them, sales and support will not respond to customer email and phone messages when there is an issue, seems to be a "stick my head in the sand and hope they forget my number" attitude, higher management does not care and will not escalate issues either, every "upgrade" breaks other working functions, onboarding is a joke, if they tell you they can sync with QuickBooks, laugh and run!

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering FieldLocate

Call current users and if they give you any negative feedback, listen to it carefully. The people they gave us as a reference were not completely positive but were hopeful. We were hopeful for the last almost 2 years. That didn't change the fact that FieldLocate is an inferior product with no real support.

Source: Software Advice
Helpful?   Yes   No
Read more
Mitchell Clemmons

Verified Reviewer

Dont buy FieldLocate

2015-06-11

It would route my technicians to wrong addresses, failed to properly import invoices into quickbooks, and had a host of other issues.

Pros

None that I can think of. At first they sounded like a good company that could deliver a good product. But in the end it was a terrible experience.

Cons

QuickBooks links are not set up right and it made a mess that I spent hours cleaning up in QuickBooks when it did the invoice importing.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
5 of 6 people found this review helpful
Helpful?   Yes   No
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Charles Barnaby

This software does not sync customer information with Quickbooks

2015-06-11

This software has great potential but is very lacking in customer support. Each time a revision is release they create more problems due to lack of testing before releasing the update.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Charlie Howe

Rocking with F Lo! (FieldLocate)

2013-10-16

Settles most problematic areas in our business, including invoicing, customer history and multiple locations for a single customer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more